Ask questions from individual files with Zia
With Zia, you can ask questions directly from your uploaded files. You can ask any question about a file, and Zia will provide a precise answer drawn directly from the file's content. This helps you quickly find specific information without manually scanning through lengthy documents.
Available in Zoho WorkDrive Business and Zoho One Business editions only.
Available for users in the US, IN, and EU data centers only.
Pre-requisites
To use Zia features, your Team Admin or Super Admin must have activated Zia by setting up the Zoho AI service at the team level. Learn how to activate Zia settings
Ask questions from a file
- Open the desired file in Preview mode.
- Click the Zia icon in the right pane.
The Zia panel will open. - Under the What you can do with Zia section, select Ask questions from this file. A question box will appear.
- Enter your question (for example, “What are the sales numbers from this report?”).
Zia will display an answer based on the file’s content.
View answer sources
You can also view the source from which the answer was generated at the bottom of the response.
For PDF files, click a source to view the corresponding section highlighted in the document.
For PDF files, click a source to view the corresponding section highlighted in the document.
For audio and video files, sources are shown with timestamps. Clicking a source highlights the relevant timestamp.
Share the generated answer
You can save the generated answer as a Writer document in WorkDrive and share it with others instantly.
- Click the Share icon at the bottom of the answer.
- Rename the document, if required.
- By default, the document is saved in My Folders. Click Change and select your preferred location from the dropdown.
- Click Upload and Share. The generated answer will be uploaded as a Writer document and saved to your WorkDrive.
- The Share dialog box will open. From here, you can instantly share the document using the same sharing options you normally use in WorkDrive.
Save the generated answer
You can save youre generated answers to revisit, edit, and share the content later.
To save the answer:
- Click Save at the bottom of the answer.
- Rename the document and choose any location to save it as per your preference.
- Once done, click Upload. The generated answer will be uploaded as a Writer document and saved to your WorkDrive.
Supported file formats for question answering
Note: Supported file formats limits vary based on the AI service (Zoho AI or OpenAI) configured by your Team Admin.
For Zoho AI
Zoho Native Files: zwriter, zslides, zsheet
Document & Text Files: pdf, doc, docx, txt, md, rtf, odt
Presentation Files: ppt, pptx, odp
Web & Email Files: html, eml
Image Files: png, jpg, jpeg
Audio Files: wav, flac, mp3, opus, m4a
Video Files: mp4, mpeg, mpg, mov, avi, flv, webm, wmv, swf, mkv
For OpenAI
Code Files: c, cpp, cs, go, java, js, php, py, rb, sh, ts
Document & Text Files: doc, docx, pdf, tex, txt, md
Presentation Files: pptx
Web Files: css, html
Data Files: json
Image Files: png, jpg, jpeg, webp
File Size limits
Note: File sizes limitations vary based on the AI service (Zoho AI or OpenAI) configured by your Team Admin.
For Zoho AI
Audio & Video Files: Up to 1 GB
All Other Formats: Up to 10 MB
For OpenAI
General: Up to 512 MB per file
Spreadsheets & CSV: Up to ~50 MB per file
Images: Up to 20 MB per file
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