Zoho Desk extension to post articles from Zoho Writer
Overview
Prerequisites
- You need to have at least one desk portal.
Steps
- Click Zoho Desk under Extensions from the right panel.
- If you haven't authorized the Zoho Desk extension yet, you will be prompted to do so.
- Post any article or topic in the authorized portal. If you want to change the selected portal, re-authorize the extension from Manage Extensions and proceed.
- If you're posting an article, choose a department, category and a sub-section. Provide a title for your article and save the draft.
- If you're posting a topic, choose a category, forum and the post type. Assign a title for your article and save the draft.
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