Tracking
Can I get a scheduled report to be sent on a daily basis?
No, ZeptoMail does not support report-scheduling. But you can export your reports from the reports tab. To know more about reports in ZeptoMail, visit here. If you have further queries, write to us at support@transmail.com.
Will I be able to pull email logs data using an API?
We will be including this feature soon. It will be updated on our Whats-New page. If you have further queries, write to us at support@zeptomail.com.
What data is collected from recipients to track click and open rates?
Using Zoho ZeptoMail, you can track open and click rates of transactional emails. Information such as Internet Protocol address, browser type, device type, and email client are collected from your recipients in order to track open and click rates. ...
For how many days will my email logs be stored in ZeptoMail servers?
ZeptoMail will store your email log details for a period of 60 days. To know more about email logs, refer to our help guide here. If you have further queries related to email logs, write to us at support@zeptomail.com.
Do you allow email tracking for emails sent via SMTP?
Yes we allow click and open tracking for emails sent via SMTP. Before sending emails, you need to enable SMTP tracking within your Mail Agent to track your email open and click data. If you have further queries related to SMTP tracking, write to us ...

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