How to turn off chat history in Cliq?

How to turn off chat history in Cliq?

You can turn off chat history to prevent saving your conversation. The conversation will disappear once the message is seen.
To turn off chat history, do the following:
  1. Open a 1-1 chat window. In the bottom right corner select Actions and click Turn Off History.
  2. Once you click Turn off History, a notification will appear in the chat - You have opted NOT to save conversation for this chat.

  1. Turn Off History should be enabled for each chat separately.
  2. The chat history can be turned off for all 1-1 and group chats.
  3. The Turn off history feature can be disabled for the organization by the org admin. Refer your Organization Policy.
  4. This feature is available only in the paid version of Cliq. 

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • What is chat history in Cliq?

                                                                                            If you want to view past messages again, you can find them under Chat history. To view Chat history, do the following: Select History from the left side bar. Click Conversations from the options on the left.   Tip: To quickly access Chat History, ...
                                                                                          • How to delete the history of a chat in Cliq?

                                                                                            You can delete the chat history in Cliq for 1-1 chats, group chats. However, note that when you delete the chat history, it will clear your end of chat history, but the chat will not be cleared for other users in that conversation. To delete the chat ...
                                                                                          • How to search in chat history in Cliq?

                                                                                            To search in the chat history, perform the following actions: Click History in the left sidebar. Select Conversations from the options available. On the screen that appears, you will find a search bar. You can also select All or select an option from ...
                                                                                          • How to create a thread in Cliq?

                                                                                            Enabling threads in Cliq To enable Threads navigate to the Permissions section of threads by clicking on the channel icon and selecting Permissions or select Channel Info made available in Actions menu in the channel. Click on Reply Modes dropdown ...
                                                                                          • The Chat Window

                                                                                            Users can interact with other Cliq users in real-time using the Chat Window. It includes a variety of actions that can be used to make communication more effective and engaging. Let's look into each option: Info- In the chat header of the window you ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources