When you open your Zoho Learn hub, you’ll notice two sections: Knowledge and Learning, and the way you use them is quite different. Think of them as two parts of the same system, each with its own role. Knowledge supports access to information, while Learning ensures organized skill-building.

• Knowledge = A repository for reference material.
  

• Learning = A pathway for structured training and skill development. 
  

Quick comparison  

Knowledge  

Learning  

When should you use Knowledge 

• To store and make internal policies and organizational materials accessible.
  

• For accessing policies, FAQs, troubleshooting steps, checklists,SOPs and more.
  

• When users need clarification regarding topics.
  

When should you use Learning     

• When you need to train someone step by step on a topic.
  

• When building or developing new skills is the goal.
  

• For onboarding, compliance training, or role-specific programs.
  

• When progress tracking, assessments, and certifications are required.