Pending Actions
Invalid country
This issue typically occurs when certain citations doesn't support specific countries. For help, reach out to support@zohopublish.com, as they need to investigate the issue more thoroughly.
Invalid primary phone number
The primary phone number is not supported in your country or it's missing on Business Info. Click Edit. Enter the contact number associated with the business and click Update. If this issue persists, please contact support@zohopublish.com.
Unable to update payment details
The latest change related to payment details on business information has failed to update on Google Business Profile. Click Resolve. If this issue persists, please contact support@zohopublish.com.
GBP access revoked, authentication needed
Zoho Publish access has been revoked from your Google account. Navigate to the Pending Action. Note: You can access pending actions in two ways: Click the icon on the Home page. Select your business, then click Pending Actions in the left sidebar or ...
Category of the business is invalid
The selected business category is not supported in the country where the business is located. Click Edit. Enter the valid category of the business and click Update. If this issue persists, please contact support@zohopublish.com.
Mismatch of the address and the latitude, longitude coordinates of the pointer between GBP and Publish
The location coordinates on Google Business Profile and Zoho Publish may sometimes differ. Click Resolve. Click Open Google Business Profile portal at the end of the pop up. Edit the location on Google Business Profile Manager. Go back to Publish. ...
Similar businesses found on Business Directories
When a directory has businesses that match your business's information, you can: Scenario 1: List your business as a new entity Click Resolve. Click List as new business. Scenario 2: Claim an existing business Click Resolve. A pop-up window with ...
Authentication needed to publish your business
The first step towards going live on Google Business Profile is to authenticate your business. Click Authenticate now. Sign in with the email address you wish to connect to your Google Business Profile. Read and agree to the 'Privacy Policy' and ...
Country, city, and state is invalid
The selected address of your business differs from the typical format your country follows. Update your business's address to fit in the above-mentioned format. Click Edit. Enter the valid country, city, or state, then click Update. If this issue ...
Google Business Profile needs to be verified. Please check the verification methods to verify
When creating a new Google Business Profile on Zoho Publish, you need to verify it to go live. Click Check verification methods. Click Verify on Google Business Profile. Verify your business on Google using a method of your choice (SMS, Call, Mail, ...

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