Credits purchase and consumption tracking
Zoho Sign allows users to send and sign unlimited documents in the Professional and Enterprise plan. However, regardless of the user's subscription, some features and integrations may incur an additional cost. This additional cost is charged in the form of complimentary Zoho Sign credits, and Zoho Sign credits, which is an add-on that needs to be purchased separately as needed.
This article covers:
- Purchasing Zoho Sign credits
- Tracking the consumption of Zoho Sign credits
- Converting API and SMS credits to Zoho Sign credits
- Enabling automatic reload of the Zoho Sign credits
Purchasing Zoho Sign credits
- Hover on Settings in the left navigation pane and click Subscription Details.
- In the Subscription Details page, click the More Options drop-down button and select Buy Zoho Sign credits.
- Enter the amount of credits you wish to purchase and click Calculate Price.
- Double check the amount and click Make Payment.
Tracking Zoho Sign credits consumption
- Hover on Settings in the left navigation pane and click Subscription Details.
- Click the More Options drop-down button and select Usage history.
- If you want a detailed usage summary, click the link.
- To export the credit usage, select the date range, click Export as > CSV.
Enabling automatic reload of the Zoho Sign credits
- Hover on Settings in the left navigation pane and click Subscription Details.
- Click on the More actions drop-down button and select Auto reload.
- Check the Enable auto reload option.
- Define the threshold value at which you would like the automatic reload to take place, as well as the number of Zoho Sign credits you wish to reload to your account.
- Click Save.
Converting API and SMS credits to Zoho Sign credits
- Hover on Settings in the left navigation pane and click Subscription Details.
- You can find API and SMS credits under Deprecated Add-on.
- Click Convert to Zoho Sign credits.
Also read
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Zoho Sign credits
What are Zoho Sign credits and what are they used for? Zoho Sign credits are a prepaid add-on that requires an additional purchase on top of the subscription cost of the Zoho Sign general licensing plans. Zoho Sign credits are consumed when users in ...Tracking documents on Android
Track the documents you send or receive via Zoho Sign. Tracking sent documents : To view the list of sent documents, tap on the menu icon at the bottom-left corner of your home page and navigate to sent documents. To check the status of the document, ...Tracking documents on iOS
On the homepage of the Zoho Sign iOS app, you can toggle between Need your Signature and Out for Signatures. Switch to Need your Signatures to access the documents that require you to sign, or to Out for Signatures if you want to track the documents ...Tracking sent documents on iPadOS
All the documents you have sent out for signatures can be accessed from the Sent Documents menu. In the Sent Documents menu, documents are categorized as All, Out for signatures, Completed, Declined, Draft, Expired, and Trash. All - Displays all the ...Tracking received documents in iPadOS
The documents that were sent to you for signing can be accessed from the Received Documents menu. Here, the documents are categorized as All, Need your signature, Completed, and Trash. All- Displays all the documents that were sent to you for ...
New to Zoho LandingPage?
Zoho LandingPage Resources