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Kenya legally recognizes digital signatures signed using licensed Electronic Certification Service-Providers (E-CSPs) as per the Kenya Information and Communications Act, No. 2 of 1998 (KICA). Zoho Sign has partnered with licensed E-CSPs, such as Tendaworld, that are accredited by the Communications Authority of Kenya to provide complaint digital signatures for Kenyan businesses.

Enabling Tendaworld integration

This action can be performed only by administrators. If you are an administrator:

1. From your Zoho Sign dashboard, hover over Settings in the left navigation pane and click Integrations.

2. Scroll to find Tendaworld, or alternatively, search for Tendaworld in the search bar. 

3. Click Configure.

4. Click Enable.

 Note: 10 Zoho Sign credits per document will be deducted while enabling this integration.

Senders can now enforce their signers to sign documents with Tendaworld. Learn more.

 Signing documents using Tendaworld

The experience of the signers remains the same as it usually does with Zoho Sign except for the final step. 

1. Select Tendaworld from the Sign via dropdown menu.
2. Fill in the Tendaworld-registered mobile number in the pop-up window.
3. Complete the authentication process prompted to your registered mobile number.
   
   

Checking documents signed using Tendaworld 

1. Open the digitally signed document on a PDF viewer.

2. Select the Signature panel to view the digital signature details.

3. Click Show Signature properties and select Show Signer Certificate. You can ensure that the document was signed using Tendaworld via Zoho Sign by checking the digital signature certificate provider.

Alternatively, you can download a completion certificate from Zoho Sign for free. You can check if the document was signed using Tendaworld under the Signed using column.