Qualified Electronic Signatures via European Union eID for EU
Available only in Enterprise Edition
This integration allows signers to digitally sign documents using Qualified Electronic Signature (QES) that have been issued to signers via eID authentication. This integration can be used by both internal users from your Zoho Sign organization and external signers.
How to enable QES via EU eID
From the left navigation pane, click Settings > Integrations, and toggle QES via European Union eID option to ON. This can only be done by the administrators in your Zoho Sign organization.
Senders can now enforce their signers to sign documents only with European Union eID sent from Zoho Sign. Learn how.Signing a document with QES via EU eID
The experience of the signers remains the same as it usually does with Zoho Sign except for the final step. To sign a document:
1. Select EU eID from the Sign via dropdown after agreeing to the e-signature terms and filling in all the signer fields.
2. Click Proceed in the confirmation pop-up following which you will be redirected to the third-party provider's website.
3. Select your country and choose one of the listed eID methods.
4. Follow the on-screen instructions based on the eID method you have chosen to finish signing the document.
How to check digitally signed documents for QES
1. Open the digitally signed document in a PDF-viewing application such as Adobe Acrobat or Foxit Reader.
2. Click on the Signature Panel to view the properties of the digital signature where you can find the highlighted text as shown below.
Supported eID methods:
eID method | Countries |
National ID | Estonia, Finland, Latvia, Lithuania |
Smart ID | Estonia, Latvia, Lithuania |
Mobile ID | Estonia, Lithuania |
EvroTrust | Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Kenya, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Kingdom, United States of America, Vatican City, Åland Islands |
| eParaksts | Latvia |
Chave Móvel | Portugal |
sign-me | D-Trust GmbH | Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Korea, South, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, Åland Islands |
CertEurope USB | France |
certSign USB, certME | Romania |
GSE Gestión de Seguridad Electrónica | Colombia |
MSC TrustGate | Malaysia |
SerproID | Brazil |
TrustAsia | China |
Adacom One-Shot | Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei Darussalam, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Democratic Republic of the Congo, Central African Republic, Republic of the Congo, Switzerland, Côte d'Ivoire, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cabo Verde, Curaçao, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, Eritrea, Spain, Ethiopia, Finland, Fiji, Federated States of Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong, Heard Island and McDonald Islands, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, British Indian Ocean Territory, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, North Korea, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar, Mongolia, Macau, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint Pierre and Miquelon, Puerto Rico, Portugal, Palau, Paraguay, Qatar, Réunion. |
Cost
eID method | Cost per signing activity |
Smart ID, National ID, Mobile ID, eParaksts, CertEurope USB, certSign USB, GSE Gestión de Seguridad Electrónica, MSC TrustGate, SerproID, and TrustAsia | 4 Zoho Sign credits |
| Chave Móvel | 8 Zoho Sign credits |
| EvroTrust, sign-me | D-Trust GmbH, certME | 18 Zoho Sign credits |
| Adacom One-Shot | 52 Zoho Sign credits |
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