Sending documents from Zoho Sign
Available only in the India data center
Enabling e-stamping in Zoho Sign
This action can only be performed by administrators. If you're an administrator, follow these steps:
From the left navigation pane, hover your cursor on Settings, click Integrations and toggle e-Stamping to ON.
e-Stamping your document in Zoho Sign
- Upload the document from your local device or from one of the integrated cloud service providers.
- Click More Actions and click Add e-Stamp.
- Select the stamp state.
- Enter the e-stamp details and the credit consumed will be displayed.
- You will be asked to enter the both the seller's and buyer's PII data. Check the PII collected by Zoho Sign here.
- This data will be present in the e-stamp challan and in the completion certificate.
- Click Save.
- Add the recipient details.
- Click Continue.
- Insert the needed document fields and click OK.
- Check the details and click Send.
Please find sample eStamped document, certificate of completion, scanned copy of a physical eStamp paper attached at the bottom of this document.
- You can now mandate your signers to sign e-stamped documents with Aadhaar eSign. Know how.
- A stamp paper once issued cannot be reused for another request
- Credits deducted for eStamp cannot be refunded under any circumstance
- If a document is recalled and sender clicks “edit as new”, it will be treated as a new request and a new stamp paper with the existing stamp details will be appeneded. However, the deducted credits will not be refunded.
- If your signer declines to sign the document, the consumed credits will not be refunded.
Signing e-stamped documents in Zoho Sign
- The signer has to agree to the terms and conditions, and once done, they can see the e-stamp challan appended on the first page of the document, which will have all the information which was added by the sender.
- Once all the information has been verified, they can start signing the document.
- The receipt is an acknowledgment of the stamp duty paid and must never be taken as an equivalent to a stamp paper.
- The authenticity of the stamp duty can be checked here.
Verifying party details in Zoho Sign
- Hover your cursor over Documents in the left navigation pane, and click Completed.
- Select the document, and you can find the digital stamping details.
- The same details will be present in the completion certificate for audit reasons.
FAQs
When and how will I receive the physically e-stamped papers?
We periodically receive the physical e-stamped papers from our e-stamping integration partner. Every three months, we courier these papers to the mailing address specified under the account's e-stamping integration page in Zoho Sign. To ensure your e-stamped papers reach you, please verify that the mailing address and contact details (name, email, and phone number) are accurate when configuring e-stamping in your Zoho Sign account.

If the courier is returned undelivered, we’ll try to contact you using the mailing details provided. If we’re unable to reach you, the e-stamped papers will be discarded after six months.
If you have any queries or require assistance, contact us at support@zohosign.com.
Since two parties are involved in the purchase of an e-stamp, there are some personally identifiable information (PII) collected by Zoho Sign from the sender. Though some fields are optional, the following are mandatory fields:
- Name
- ID type and ID number: The duty payer's ID type and number. Zoho Sign supports the following ID types: DLN, PAN, PPN, VID, UID or TAN. The duty payer's entity type must one from the following - Individual, Organization or Government.
- Address
What is the minimum stamp duty amount to procure an e-stamp?
State | Minimum stamp duty amount |
Delhi | ₹ 10 |
Rajasthan | ₹ 10 |
Karnataka | Only fixed stamp duty amount can be applied. Know more. |
Tamil Nadu | ₹ 20 |
| Maharashtra (eSBTR) | ₹ 100 (Recipient will receive the document for signature with the estamp appended in 6 business hours) |
Gujarat | Only fixed stamp duty amount can be applied. Know more. |