Setting recipient identity verification via European Union eID (EU eID)

Setting recipient identity verification via European Union eID (EU eID)

Available only in Enterprise Edition

Most of us have validated our identity with a driver's license, national ID cards, or other IDs while creating our bank account or when purchasing a new property. Likewise, it is important to verify one's identity before accessing and signing important business documents to avoid fraudulent transactions and achieve higher compliance. 

Zoho Sign now supports identity verification of recipients in the European Union with their EU eID. Some of the key benefits of enabling the identity verification via EU eID:

  1. 100% verification of signer's identity
  2. Fully compliant with eIDAS
This method is recommended over the standard recipient authentication methods like SMS, email, and offline, as it verifies the signer's identity. At present, Zoho Sign supports three eID procedures: 
  1. beID (Belgian eID)
  2. iDIN (Dutch eID)
  3. Personalausweis (nPA) Authentication (German National ID card)
Click here to learn more about the credits consumption.

Enabling recipient authentication via EU eID

This action can only be performed by administrators. If you're an administrator, follow these steps:
  1. From the left navigation pane, click Settings > Integration, and toggle the Recipient authentication via European Union eID option to ON.

  2. Once toggled, select the checkbox and click Agree and Enable in the Terms of Service window to enable the authentication.

  3. Once enabled, the message below will appear.

How to select recipient authentication via EU eID

  1. From your Zoho Sign dashboard, select Send for Signatures, upload the document and enter the recipient details, e-mail and name, in the fields under the Add recipients section.

  2. To set authentication via EU eID, click the key icon  to the right of the recipient action menu.

  3. This will open a dialog box, where you can select European Union eID from the Authentication type drop-down box.

  4. Click Set. Once all other settings are done and document fields are added, send the document out for signature.

See also

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide

                        Still can't find what you're looking for?

                        Write to us:



                          Zoho Marketing Automation

                            Zoho Sheet Resources


                                Zoho Forms Resources

                                  Secure your business
                                  communication with Zoho Mail

                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times

                                    Carry your calendar with you
                                    Anytime, anywhere

                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now

                                                Zoho SalesIQ Resources

                                                    Zoho TeamInbox Resources

                                                            Zoho DataPrep Resources

                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now

                                                                                      • Related Articles

                                                                                      • Verifying identity verification via European Union eID (EU eID)

                                                                                        Available only in Enterprise Edition Before the recipient starts signing the document, they will find a similar screen where they will be needed to select an eID procedure and click proceed. The recipient will be redirected to a new window where they ...
                                                                                      • Qualified Electronic Signatures via European Union eID

                                                                                        This integration allows residents and entities in the European Union (EU) to digitally sign documents using Qualified Electronic Signature (QES) that have been issued to signers via eID authentication. This integration can be used by both internal ...
                                                                                      • Qualified Electronic Signatures via InfoCert

                                                                                        Available only in Enterprise Edition InfoCert is a Qualified Trust Service Provider (QTSP), and is also one of the trusted identity verification services in the European Union. InfoCert allows signers to sign documents through Qualified Electronic ...
                                                                                      • Email Domain Verification

                                                                                        Why verify your email domain? Administrators use the Account Settings page to send emails from Zoho Sign using their company's email address. This can help companies improve the authenticity and credibility of their message. However, when a ...
                                                                                      • Qualified Electronic Signatures via Uanataca

                                                                                        Uanataca S.A. is a Qualified Trust Service Provider (QTSP) and also one of the trusted identity verification services in the European Union that is owned by Bit4id.  Uanataca allows users to sign the documents through Qualified Electronic Signature ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace



                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.

                                                                                          Zoho Show Resources