Account settings
- Storage space
- Data backup
- Account deletion
Storage space
You can view the total available storage space and the amount of space used. The maximum storage space of your workspace is 100 GB. For additional storage space, you can reach us at support@zohosprints.com.
- Click the gear icon at the top-right. The settings window will appear.
- Select Account settings under Data Administration.
Data backup
- Click the gear icon at the top-right. The settings window will appear.
- Select Account Settings under B.
- Click the Backup button. A confirmation pop-up will appear.
- Click Yes. The backup process will be initiated. You will receive a notification once the backup is complete.
- After the backup is successful, you will receive an email where you can find the link to download the file. The download link is password protected and it will be active only for a period of 15 days.
- You can take up to five backups in a month.
Delete account
- Click the gear icon at the top-right. The settings window will appear.
- Select Account Settings under Data Administration.
- Click the Delete Now button. A confirmation pop-up will appear.
- Copy and paste the secret key sent to your registered email address.
- Select the checkbox to confirm that the account will be deleted with your consent.
- Click Delete. You Sprints workspace will be deleted. Refer to the guidelines listed in this article while closing your account.
- Deleting your workspace will permanently remove all the data in your team. You can take a backup before you delete your workspace.
- You cannot take a backup of your data once you delete your workspace.
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