Import from JIRA | Zoho Sprints Help

Import from JIRA

If you're a JIRA users, you can easily transfer your data to Zoho Sprints in a secure manner.

Before importing, you need to know the following:
  1. Only a workspace owner or admin can carry out the configuration.
  2. If you are on a free plan, you will only be able to import for 15 days from the day you activated your plan. You can upgrade your account to continue importing data when the trial expires.
  3. You cannot import more than 25 projects at a time.
  4. You can only process one import at a time.
  5. JIRA import is not supported for Zoho One accounts.

Add JIRA domain

To add JIRA domain:
  1. Click the gear icon at the top-right corner. The settings window will appear.
  2. Click Project under Imports.
  3. Select JIRA.
  4. Copy and paste your host name (JIRA cloud or JIRA server) in the text box.
  5. Click Continue to proceed to configuration.

Configure JIRA account access

On adding the domain, you will receive the application URL and keys to configure your JIRA portal to Zoho Sprints.

Use the following specifications to configure:
  1. Application URL
  2. Consumer Key
  3. Consumer Name
  4. Public Key 

  1. Click the Go to JIRA button to navigate to JIRA and allow access to Zoho Sprints.
  2. Login with your JIRA credentials.
  3. Go to Application Access under Integrations.
  4. Copy consumer key, consumer name, and public key from Zoho Sprints and paste in your Link applications window in JIRA.
  5. Click Continue. You will be redirected to Zoho Sprints after your the link is completed. This implies your JIRA account is configured.
  6. Enable the authorization check box to let Zoho Sprints access your JIRA account and save the credentials to Zoho Sprints. * Zoho Sprints believes in transparency and we will not save your credentials without your consent. By enabling this check box, you let Zoho sprints to communicate with JIRA to initiate the import.
  7. Click Allow Access.
  8. Click Allow to authenticate Zoho Sprints. You are ready to import from JIRA.

Import from JIRA

The configured portals are listed on the listing page:
  1. Hover over the portal. The Import Projects link will appear.
  2. Click the Import Projects link. The list of projects in your JIRA portal will appear.
  3. Select the required projects.
  4. Click Import. The import will be initiated. You will receive an email and a notification in the app once the import is completed.
The imported projects can be accessed from the All Projects tab in Zoho Sprints.

Modify email visibility in JIRA

If you are unable to import the project users, you might have to modify the email visibility in JIRA.
For JIRA cloud
  1. Navigate to
  2. Select "Anyone" in the Contact Section against the Email Address field . (Currently, it will be enabled as 'Only to you and admins'. Modify to 'Anyone')
Once the import is successfully accomplished, all the JIRA users can login using their individual credentials and restore the Email Visibility using the above steps.

For JIRA server

The email visibility setting for JIRA server can be modified only by the administrator.
  1. Click Settings from the top-right corner.
  2. Select System .
  3. Go to Email Visibility under Options section.
  4. Select "Public" or "Show to logged in users" options.
Once the import is successfully accomplished, the JIRA administrator can login and restore the Email Visibility using the above steps.

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