Import from JIRA
- You need to have a JIRA Software account to import data for JIRA cloud.
- Only a workspace owner or admin can carry out the configuration.
- If you are on a free plan, you will only be able to import for 15 days from the day you activated your plan. You can upgrade your account to continue importing data when the trial expires.
- You cannot import more than 25 projects at a time.
- You can only process one import at a time.
- JIRA import is not supported for Zoho One accounts.
Add JIRA domain and configure account access in Zoho Sprints
To add the JIRA domain:
Go to Zoho Sprints.
Click the gear icon at the top-right corner. The settings window will appear.
Click Project under Imports.
Select JIRA.
Copy and paste your JIRA domain in the text box. (Refer to the GIF in settings page)
Click Continue to proceed to configuration.
JIRA application form appears in Sprints with the following details:
Application URL
Consumer key
Consumer name
Public key
Click the Go to JIRA button. You will be directed to the Application links page in JIRA.
Click the Create link button.
Select Direct Application Link as Link Type in the Create an application link form.
Copy the Application URL from Zoho Sprints and paste it in JIRA. Now, click Next and, then click Continue.
Enter the Application Name in the Review link form.
Scroll down and select the Create an incoming link checkbox and click Continue.
Now, copy the Consumer key, Consumer name, and Public key (available in Zoho Sprints JIRA settings page) and paste it in JIRA and click Continue. Now, your JIRA account is all set with Zoho Sprints configuration.
Switch to Zoho Sprints and click Done.
Agree to the terms and privacy policy of JIRA to import data from JIRA to Zoho Sprints.
Click the Allow Access button.
Click Allow to authenticate Zoho Sprints. You are ready to import from JIRA.
Import Projects from JIRA
After authenticating, you'll be able to view all the projects available in JIRA in Zoho Sprints.
- Select the projects to be imported.
- Click Map Fields & Import.
- Select the required layout and map the respective fields.
- Click Continue.
- Select the Notify all the new users checkbox if necessary and click Proceed.
The import will be initiated.
- You can import work items and epics from JIRA. Epics will also be imported as items.
- While importing the projects, the inline attachments added to item description, comments, and sprint comments also get downloaded.
- When an import of five projects is initiated, and due to some reason, the third project fails to import, the following projects to be imported will also fail. Once the issue is resolved, you can reinitiate the import process for the failed ones.
Module mapping between JIRA and Zoho Sprints
JIRA Module | Zoho Sprints Module |
Projects | Projects |
Users | Users |
Epics | Epics |
Sprints | Sprints |
Issues | Work Items |
Log Work | Log Hours |
Statuses | Item Statuses |
Priorities | Item Priorities |
Issue Types | Item Types |
Comments | Comments |
Attachments | Attachments |
Labels | Tags |
Versions | Releases |
Import custom fields from JIRA
- Create a layout in Zoho Sprints that matches the custom fields available in JIRA.
- Have the custom fields in a single work item layout so that the layout can be selected while mapping JIRA custom fields.
- Select the congruent JIRA custom field for each Zoho Sprints custom field.
- Ensure that the mapped field types are the same. For instance, you need to map a multi select field type in JIRA only with a multi select field type in Zoho Sprints.
- Ensure the options in the picklist of both JIRA and Sprints custom fields are the same to avoid data mismatch. For instance, if a picklist field in JIRA has options A, B, and C, the same picklist options must be available in the mapped Sprints picklist field.
- To map epic custom fields, you need to create matching epic layout in Zoho Sprints and follow the same process as work item custom field mapping.
- The system auto-populates the data in custom fields in Zoho Sprints with the equivalent custom field in JIRA in the field mapping screen.
- Cascading custom fields can be imported from JIRA to Zoho Sprints. If the cascading custom fields are imported to Zoho Sprints, two picklist fields will be created in Zoho Sprints and mapped against the cascading custom field. For example, the cascading field name is Country, then two fields will be created - one as "Country - Parent" and the other as "Country - child".
Custom field type mapping between JIRA and Sprints
Sprints Field Type | JIRA Field Type |
Text | Short Text/Plain Text |
Rich Text | Paragraph/Multiline Text |
Date | Date Picker |
Date Time | Date Time Picker |
Decimal | Number |
Picklist | Select List (Single Choice) |
Multi Picklist | Select List (Multi Choice) |
Checkbox | Checkboxes |
Radio | Radio |
URL | URL |
User Picklist | User Picker (Single User) |
Multi User Picklist | User Picker (Multi User) |
- Third party picklist (single) or radio field can be mapped against Zoho Sprints picklist (single) or radio field. Likewise, multi-picklist or checkbox can be mapped against Zoho Sprints multi-picklist or checkbox field.
- Third party picklist (single) or radio field can be mapped against Zoho Sprints picklist (single) or radio field. Likewise, multi-picklist or checkbox can be mapped against Zoho Sprints multi-picklist or checkbox field.
Modify email visibility in JIRA
- Navigate to https://id.atlassian.com/manage-profile/profile-and-visibility
- Select "Anyone" in the Contact Section against the Email Address field . (Currently, it will be enabled as 'Only to you and admins'. Modify to 'Anyone')
For JIRA server
- Click Settings from the top-right corner.
- Select System .
- Go to Email Visibility under Options section.
- Select "Public" or "Show to logged in users" options.
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