Numbers are essential for businesses to connect with their customers. With access to 100+ area codes worldwide, you can purchase numbers that are best suited for your operational and communication needs.

Buying a number in Zoho Voice is simple. Just make sure you have the necessary documents ready, and you can complete the purchase process in a few straightforward steps through the Zoho Voice interface.

Documents required for number purchase 

To complete your number purchase, you'll need to provide any of the following documents:

• Business Registration Certificate – A copy of your valid Business Registration Certificate is required.

• Local Address Proof – You might need to submit proof of address for the region where you're purchasing the number. Acceptable documents include an internet bill, water bill, or electricity bill.

• Valid Business website - Your business website details must match the submitted documents.

Important Note: In some regions, additional documents may be required, such as a government-issued ID or a passport copy. Requirements may vary, so please check with our support (support@zohovoice.com), before proceeding with number purchase.

Number Purchase 

To purchase a number:

1. Go to the Numbers module from the left bar menu in your Zoho Voice account.

2. Filter by the type of number or the country the number is associated with and click Search. A list of available numbers will be displayed.

3. Click Buy Number next to the desired number of your choice.

4. A pop-up box will display the details of the selected number type. Review the details and click Continue.

5. On the Purchase Number using Credits page, enter a Display Name for the number for easy identification.

6. Attach the address proof.You can either upload the proof of business doc through the Document module and select that document here, or you can directly upload the proof by clicking the Add new button. Upload the proof of business doc.

Note: Please submit your Business Registration Certificate as Proof of Business for verification.

7. Select the agents to assign this number as their default outgoing number.

Note: If you prefer, skip this step and assign the number later in the Call Config module.

8. Click Buy and finalize the payment using credits.
   

Note: Number rental will be automatically deducted from your Credit balance every month. By clicking Buy, you agree to the Terms and Conditions.

1. Zoho Voice support will verify your submission and approve the number upon successful completion of the number purchase.

• You can purchase as many numbers as needed.

Note: Numbers cannot be purchased while on a trial period using free credits.

 Learn about different types of numbers available and its capabilities.