Downgrade/Cancel Subscription

The Downgrade feature allows you to switch to a more basic plan if it better suits your requirements.

To downgrade your Zoho Sites subscription

Go to your Subscriptions page by clicking the Profile icon in the top-right corner, then clicking Subscriptions from the dropdown.
Choose the site which you wish to downgrade. Select your subscribed plan and click Manage Subscription.
Click Downgrade.

To cancel your Zoho Sites subscription

If you decide to cancel your Zoho Sites subscription but want to keep your progress in the site builder for up to 60 days, you can click Downgrade to Free Plan. This option will immediately unpublish your site, but you'll retain access to your site builder progress. You can continue to make changes in the site builder, although publishing the site will not be possible. If the site is inactive for over 60 days, the site deletion process will be initiated with due notice.

If you are facing any issues, you can also initiate this process by sending an email from your registered email address to support@zohosites.com, who will help you with your request. You can learn more about Zoho's refund policy here.

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Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

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