Downgrade/Cancel Subscription
The Downgrade feature allows you to switch to a more basic plan if it better suits your requirements.
To downgrade your Zoho Sites subscription
- Go to your Subscriptions page by clicking the Profile icon in the top-right corner, then clicking Subscriptions from the dropdown.
- Choose the site which you wish to downgrade. Select your subscribed plan and click Manage Subscription.
- Click Downgrade.
To cancel your Zoho Sites subscription
If you decide to cancel your Zoho Sites subscription but want to keep your progress in the site builder for up to 60 days, you can click Downgrade to Free Plan. This option will immediately unpublish your site, but you'll retain access to your site builder progress. You can continue to make changes in the site builder, although publishing the site will not be possible. If the site is inactive for over 60 days, the site deletion process will be initiated with due notice.
If you are facing any issues, you can also initiate this process by sending an email from your registered email address to support@zohosites.com, who will help you with your request. You can learn more about Zoho's refund policy here.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Zoho Sites - Agency Plan
Notes: This document covers the agency plan. If you're looking for information on the individual plans for Zoho Sites, visit this link. If you're planning to create five or more websites for your company or if you're an agency building websites for ...How much space is available for my site?
The storage for your site is based on your subscription. To learn how much storage you can use on each plan, click here.Is there a limit on bandwidth and file storage?
The bandwidth and file storage of your site is based on your subscription. To learn more about our pricing plans, click here.Is there any limit to the number of pages?
The number of pages your site can have based on your subscription. To know how many pages you can create with each plan, click here.Delete Site
Deleting a site is a permanent process. By following the below steps diligently, you can ensure a smooth and error-free deletion process for your website. To delete your site Go to Configuration -> Site Options. Select Preferences. Click Delete under ...
New to Zoho LandingPage?
Zoho LandingPage Resources