# 2 Why do we need a billing system when accounting covers billing?

# 2 Why do we need a billing system when accounting covers billing?

In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systems still have a strong place in the mix. While both can coexist and even complement each other, one question still prevails:

If accounting software already includes invoicing, why do we need a separate billing system?


The answer is simple:
sometimes, less is more. Let's take a deeper look.

1. Powered with simplicity

Not every business needs full accounting. Some just need to send an invoice and get paid. That's where a billing system lives.

It strips down the process to only what you need. Creating invoices, payment collection, and maybe a few reminders. As simple as that. No finance background required. No lengthy multi-step process in it. You should be able to create your first invoice in seconds, even if you are new to the system.

2. Built for billing

A full accounting system is powerful, but always not always necessary upfront. If you are not tracking liabilities, reconciling bank statements, or preparing financial reports, then you are likely to pay for features you are not going to use.

A dedicated billing system focuses only on the core concepts like revenue tracking, invoice automation, follow-ups, and dunning. Staying focused on billing allows the system to stay simple, lightweight, and tailored to how you actually bill, be it one-time, recurring, usage-based, or subscription-based.  

3. Flexible across industries

Every industry has its quirks. A retail store might need barcode scanning, A pharmacy may need expiry date tracking, and SaaS needs recurring billing. Each has its operational flow and its own industrial niche.

That's why a billing system shouldn't be rigid. It needs to adapt to these varying billing models without getting bloated or overly complex. Whether you are invoicing by units, time, tiered pricing, or bundled services, the system should bend to fit your business and not the other way around.

4. Invoice with ease

Billing shouldn't slow down your operations each day. A good billing system allows you to send invoices in seconds, from anywhere on any device, be it a laptop, PC, tablet, or any smartphone.

It should also speak to your brand through a custom logo, your template styles, and personalized reminders. In case you are working with international clients, multi-currency should be available when it is required without going through a major switch. The system should handle it all with ease.

5. Less Compliance Pressure

Tax laws are complex and different in different parts of the world. Sales Tax in the US. VAT in the UK or EU. GST in Australia or India. Many businesses didn't want to handle that complexity themselves, and some businesses are yet to get to the tax thresholds.

Billing systems let you keep things simple; just add taxes to the transaction, record your revenue, and export the data when it's time to file. Your accountant or tax advisor can take it from there. You stay focused on running your business without having to master compliance tools and deal with those overheads.

6. Be Cost-Effective

When you're building or running a small business, every penny counts. Every tool you choose should justify its cost. If your day-to-day activity involves billing, why pay for advanced accounting features?

A billing system gives you what you need without making you pay for what you're not using. It should be cost-efficient, focused, and scalable when you need it to. You can always climb to a full accounting system when your operations require it. But, until then, your billing system will do all the wonders.

Begin with Billing

So, this precisely clarifies why we need a billing system. Simple, flexible, ease of use, industry adaptability, and cost efficiency are exactly what a good billing system should offer.

That's exactly what Zoho Billing is built for. It brings together a range of features that help you manage revenue without overpouring with what you don't use. Whether you're creating a simple invoice or setting up a complex recurring billing flow, Zoho Billing adapts to your business and keeps your complexities grounded.

As you grow, it connects seamlessly with Zoho Books, letting you expand into accounting and beyond. With Zoho Billing, you don't just get a tool; you get a complete ecosystem that fits right where your business is today and supports where it's headed tomorrow.

First things first: Get started with Zoho Billing.
    • Sticky Posts

    • Community Learning Series | Digest #5 — September 2020

      Dear customers, We're happy to bring you the September edition of our #CommunityDigest! Keep track of your subscription KPIs right from your smartphone: Last month, we enhanced our Android mobile app to help our customers get daily updates on their business health. We got to know from a lot of customers that this has made their job much more easier because they no longer have to keep a reminder to manually check on the previous day's revenue or activations. If you have not downloaded it yet, here's
    • Community Learning Series | Digest #4 - August 2020

      Dear customers, We hope you're staying safe and healthy. I'm happy to bring you the fourth edition of our #CommunityDigest with some brand-new updates from us. 1. Daily Business Updates (for Android users) The Zoho Subscriptions Android app has got a cool new update: You can now get a push notification to your smartphone that lets you know how many activations and cancellations have taken place, and what's the net revenue for the previous day. The best part is, you can tell the app when exactly you
    • Community Learning Series | Digest #3 - July 2020

      Dear customers, We hope you're staying safe and healthy. We're glad to bring you the July edition of our #CommunityDigest. New community members can view our previous newsletters here. This time, we have two major updates and three interesting topics for you: 1. Zoho Subscriptions Developer Community Since the inception of Zoho Subscriptions, our team believed that the recurring billing platform we provide should be able to offer an extensive API library that empowers businesses to automate most
    • Introducing: Community Learning Series | Digest #1 - May 2020

      Dear customers, We hope you are staying safe and healthy. Helping businesses manage their customer subscriptions more efficiently has always been, and always will be, our goal at Zoho Subscriptions. We strongly believe this is possible if we grow together as a community and share what we know with each other. To nurture this shared learning experience, here is our brand-new Community Learning Series! ​ Welcome to the first edition of our digest! Each edition of our community digest includes guides
      • Recent Topics

      • Automating Ticket Responses Using Zoho Desk's AI Features

        We’re looking to set up an automation within Zoho Desk that can analyze incoming emails or tickets and automatically respond with relevant knowledge base articles based on the content of the request. Could you please guide us on how to configure this
      • Optimising CRM-Projects workflows to manage requests, using Forms as an intermediary

        Is it possible to create a workflow between three apps with traceability between them all? We send information from Zoho CRM Deals over to Zoho Projects for project management and execution. We have used a lookup of sorts to create tasks in the past,
      • Service locations are tied to contacts?

        Trying the system out. And what I discovered is that it seems that the whole logic of the app is, I'd say, backwards. There is a Customer - a company. The company has contact persons and service locations can be associated with different contact persons.
      • Enhancements to Zoho Map integration tasks

        Hello everyone, We're excited to announce enhancements to the Zoho Map integration tasks in Deluge, which will boost its performance. This post will walk you through the upcoming changes, explain why we're making them, and detail the steps you need to
      • Bug in Total Hour Calculation in Regularization for past dates

        There is a bug in Zoho People Regularization For example today is the date is 10 if I choose a previous Date like 9 and add the Check in and Check out time The total hours aren't calculated properly, in the example the check in time is 10:40 AM check
      • Narrative 12: Sandbox - Testing without the risk

        Behind the scenes of a successful ticketing system: BTS Series Narrative 12: Sandbox - Testing without the risk What is a sandbox environment? A sandbox environment is a virtual playground that allows you to test freely and experiment with various elements
      • Announcing new features in Trident for Mac (1.27.0)

        Hello everyone! Trident for macOS (v1.27.0) is here with new features and enhancements to improve scheduling and managing your calendar events. Let's take a quick look at them. Stay aligned across time zones. Both the scheduled and original time zones
      • Slow uploads of large files

        I'm wanting to use Workdrive for transferring large images and video (we're talking things from 100MB-5GB). I'm running solo on a 500MBit/sec fiber connection. I'm getting upload speeds to Workdrive of no more than about 1-3Mbytes/sec when going through
      • Migrate Your Notes from OneNote to Zoho Notebook Today

        Greetings Notebook Users, We’re excited to introduce a powerful new feature that lets you migrate your notes from Microsoft OneNote to Zoho Notebook—making your transition faster and more seamless than ever. ✨ What’s New One-click migration: Easily import
      • need to upload from airtable to google drive

        I have a zapier zap that automates between airtable and google drive. When a customer uploads a new file into airtable via a client portal interface, zapier uploads that file into a folder linked to that customer's project record. I need to replicate
      • Can't delete functions that are associated with deleted workflow rules

        We have a handful of functions that were once associated with a workflow rule, but the rule has been deleted. The function still thinks it is associated so I can't assign it to a new rule. It is starting to get really messy because we have a list of functions
      • Default Sorting on Related Lists

        Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created
      • Credit Management: #1 Credit You Owe vs Credits Owed to the Business

        Think about the last time you ordered food online. You might have paid in advance through your card, but you received a $20 refund because your order got delayed or cancelled. In most apps, refunds don't go into the bank account directly; instead, they're
      • Tip #46- Turn Every Session into an Insight with Zoho Assist survey report- 'Insider Insights'

        Delivering exceptional remote support isn’t just about resolving issues, it’s about understanding how both customers and technicians experience each session. That’s where Survey Report in Zoho Assist come in. You can configure and customize survey questions
      • CRM/Bookings integration edits Contact names

        Hi there, I've installed the extension that connects Zoho CRM and Zoho Bookings. When we get a new appointment from Bookings from an existing Contact, that Contact's record shows this: First Name was updated from asd to blank value Last Name was updated
      • Domain Change

        “Please update my Email-in domain from @biginmail.biginmail.in to @biginmail.zoho.com. Messages to the .in domain are bouncing.”
      • Webhooks Limit Exceeded

        Today, I received an error message saying, 'Total number of Webhook call exceeded', but when I look at Manage > Billing, it doesn't look like any of my invokeURL calls are being logged. Following the advice from this thread: https://help.zoho.com/portal/en/community/topic/webhooks-daily-limits-in-zoho-creator
      • Auto select option in CRM after Zoho Form merge

        Hi, I have a dropdown field in Zoho CRM that is filled with a Zoho Form. The data is filled but not automatically shown. After selecting the right value in the dropdown the information a second field is shown. So the question is; how can I make the dropdown
      • Bring your CRM data straight into your presentations in Zoho Show

        Let's say you are working on a presentation about your team's sales pipeline for an upcoming strategy meeting. All the information you need about clients and leads is in Zoho CRM, but you end up copying details from the CRM into your slides, adjusting
      • Improved RingCentral Integration

        We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.
      • Introducing New APIs in Zoho Contracts

        We are excited to announce the release of new APIs in Zoho Contracts to help you automate and manage every stage of your contract lifecycle more efficiently. Here’s a quick overview of what’s new: 1. Complete Contract Draft You can use this API to complete
      • Vimeo

        For me Vimeo is the most important video social channel for media and filmmakers. Would others agree and like it added to Zoho Social.
      • Delete a department or category

        How do I delete a Department? Also, how do I delete a Category? This is pretty basic stuff here and it's impossible to find.
      • Organization Emails in Email History

        How can I make received Org Emails to show up here?
      • How to setup pricing in Zoho

        Hi everyone, I am relatively new here and have just moved from my old inventory system to the Zoho one. I am trying to get my head around how it all works. I am mostly setup connected to a shopify store, but I do manual sales also For manual invoicing,
      • Prefilled Date fields auto-changed and then locked when using “Edit as new”

        If a document out for signature has date fields (not SignedDate fields) that were pre-filled before sending, and then you use “Edit as new” to create a new version of the same document, the value of those date fields gets automatically changed to today
      • Is there a way to update all the start and end dates of tasks of a project after a calendar change?

        Hi! Here's my situation. I've built a complete project planning. All its tasks have start dates and due dates. After completing the planning, I've realized that the project calendar was not the right one. So I changed the project calendar. I now have
      • Access Phone Field Components (Country Code) Directly

        Hello everyone, I'd like to propose an enhancement for the Phone field in Zoho Creator. The Problem: The Phone field captures the country code and local number separately, but stores them as a single string (e.g., +1234567890). To get the country code,
      • Send mass messages through WhatsApp from the Tickets module

        Hi Everyone! Effective communication is key to delivering prompt and reliable customer support. Because WhatsApp is one of the most widely used and familiar messaging platforms, it's an effective channel for agents to reach customers who have submitted
      • Lead Owner Signature Merge Field

        I want to automatically insert a signature (i.e. contact info usually found at the bottom of an email) into an email template, depending on who the lead owner is. What is the merge code for the Signature from a Users profile? CRM > Settings > Customization > Templates There is a popup near the bottom of the edit screen which says: "You can insert a Signature, which is available as a merge field in the users section." It is also referenced on this page: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/customizing-templates/articles/template-builder#Merge_Fields
      • How do I create a time field?

        I want a field that only records time. I can only see how to create a date-time field. If I do that and enter a time, without a date, nothing is recorded. If I create a number or decimal field, I cannot use it in time calculations. All I want is a field
      • Alternating columns - How to reverse order on mobile - Responsive template

        Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row
      • InvokeURL butchering JSON for OpenAI API calls

        My organization works with mostly educational institutions. We have a custom module called "Schools", which is the user-entered school name they put when using our service (which they enter along with their state and zip code). We want to map this to
      • Custom order for Current Stage (Blueprint field)

        Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!
      • CRM E-mail Sync from Outlook

        We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.
      • Run your help desk on your schedule

        In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk.   In order to accommodate teams that work
      • The Customer Happiness REST API is broken

        1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per
      • Automatic Department and Employee Sync Between Zoho One and Zoho People

        Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
      • Zoho Expense and Chase Bank Visa credit cards - Direct Feed?

        Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go
      • Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato

        " Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice
      • Next Page