Automating leave alerts in Zoho Cliq

The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone stays connected.

This enhances communication and workflow management by making all team members aware of colleague absences, while minimizing miscommunication and potential scheduling conflicts.

Pre-requisites:  

Before beginning to script the code below, we must create a connection in Cliq with Zoho People. Once a connection is created and connected, you can use it in Deluge integration tasks and invoke URL scripts to access data from the required service.

Create a Zoho People default connection with a unique name "getemployeeinfo" with the scope - ZOHOPEOPLE.leave.ALL and ZOHOPEOPLE.dashboard.ALL

ⓘ Document for reference : Connections in Cliq 

How to obtain the bot unique name?

 

To use the postToChannelAsBot deluge task, the bot's unique name is essential, and the bot must be a participant in the channel.

1. Create a bot with channel participation settings enabled to allow users to add the bot to any channel, send messages, listen to messages, and auto-follow threads.
2. Click on the bot to open its details on the right-hand side. Locate the bot's incoming endpoint, and find the unique name of the bot in the URL after /bots.
   

Example : If the API Endpoint is:  https://cliq.zoho.com/company/242424/api/v2/bots/leavealerts/message
The unique name of the bot is 'leavealerts'.

3. Add the bot to the preferred channel of your choice where you want the alerts to be posted.
   

ⓘ Document for reference :  Adding participants to a channel

Implementation :

Setting up the Zoho Cliq Scheduler

• Open Zoho Cliq, click your profile picture, select Bots & Tools, and navigate to Schedulers.

• Under Schedulers, create a new scheduler with the recurring period set to weekly and choose the days from Monday to Friday.

• Specify the time name, description, and time of execution according to your needs.
  

ⓘ Document for reference : Schedulers  

Sample Leave alerts script

After providing the scheduler details, click "Save and Edit Code" to add the script below.

1. currentDate = zoho.currentdate;
2. currentDateString = currentDate.toString("dd-MMM-yyyy");
3. info currentDateString;
4. note = "";
5. isRestrictedHoliday = "false";
6. try
7. {
8. holidayResponse = invokeurl
9. [
10. url :"https://people.zoho.com/people/api/leave/v2/holidays/get?shift=General&employee=1&from=" + currentDateString + "&to=" + currentDateString + "&dateFormat=dd-MMM-yyyy"
11. type :GET
12. connection:"getemployeeinfo"
13. ];
14. info holidayResponse;
15. holidayResponse = holidayResponse.toMap();
16. if(holidayResponse.containsKey("data"))
17. {
18. holidayResponseData = holidayResponse.get("data").toList();
19. if(holidayResponseData.size() > 0)
20. {
21. currentDayStatus = holidayResponseData.get(0);
22. isRestrictedHoliday = currentDayStatus.get("isRestrictedHoliday");
23. if("true".endsWithIgnoreCase(isRestrictedHoliday))
24. {
25. name = currentDayStatus.get("Name");
26. note = "\nOptional holiday - " + name;
27. }
28. }
29. }
30. }
31. catch (ex)
32. {
33. exceptionString = "exception occurred during restricted holiday check:  " + ex.toString();
34. info exceptionString;
35. }
36. response = invokeurl
37. [
38. url :"https://people.zoho.com/api/v2/leavetracker/leaves/records?from=" + currentDateString + "&to=" + currentDateString + "&dateFormat=dd-MMM-yyyy&approvalStatus=[APPROVED]"
39. type :GET
40. connection:"getemployeeinfo"
41. ];
42. //info response;
43. members = response.get("records");
44. leaveMembers = "";
45. membersSize = 0;
46. for each member in members
47. {
48. membersSize = membersSize + 1;
49. leaveMembers = leaveMembers + "[" + member.get("Employee") + "](zohoid:" + member.get("ZUID") + ")\n";
50. }
51. info "leave members : " + leaveMembers;
52. if(leaveMembers.length() > 0)
53. {
54. data = {"card":{"theme":"7","title":"Team mates on leave (" + membersSize + ")" + note,"thumbnail":"https://thesoftwarepro.com/wp-content/uploads/2019/12/outlook-out-of-office.jpg"},"text":leaveMembers.trim(),"bot":{"name":"Leave Alerts","image":"https://www.pngfind.com/pngs/m/220-2200933_portfolio-alert-bot-by-symphony-alert-bot-hd.png"}};
55. info data;
56. }
57. else
58. {
59. data = {"card":{"theme":"7","title":"Team mates on leave 0" + note,"thumbnail":"https://thesoftwarepro.com/wp-content/uploads/2019/12/outlook-out-of-office.jpg"},"text":"All Present Today.","bot":{"name":"Leave Alerts","image":"https://www.pngfind.com/pngs/m/220-2200933_portfolio-alert-bot-by-symphony-alert-bot-hd.png"}};
60. }
61. zoho.cliq.postToChanneAsBotl("CHANNEL_UNIQUE_NAME","BOT_UNIQUE_NAME",data);

Customize and deploy

 

Utilizing the data received from the invoke URL task (i.e., leavetracker/leaves/records GET request), construct a leave report card with Cliq's message builder and post it in the preferred chat or channel.

 

How to obtain the channel unique name?

1. Go to the channel where you want the alerts to be posted.

2. Hover over the three dots in the top right corner of the channel and select "Channel Info."

3. In the Channel Info menu, go to the "Connectors" section to find the Channel Unique Name.

Troubleshooting :

• Ensure your Zoho People pricing plan includes access to employee leave details.  

• Verify whether the necessary administrative permissions are granted. Limited access can result in "Permission Denied" errors.

Empower automated workflows and stay ahead of absences

Automating leave alerts in Zoho Cliq boosts efficiency by minimizing disruptions from employee absences. Teams can benefit from real-time leave updates, allowing them to adjust plans, reassign tasks, and maintain the continuity of the project schedule.

• Topic Participants

• Harsha SS

  

• Sticky Posts

• Customer payment alerts in Zoho Cliq

  For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,

• Automating Employee Birthday Notifications in Zoho Cliq

  Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of

• Accelerate Github code reviews with Zoho Cliq Platform's link handlers

  Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share

• App Spotlight : PagerDuty for Zoho Cliq

  App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational

• Automate your status with Cliq Schedulers

  Imagine enjoying your favorite homemade meal during a peaceful lunch break, when suddenly there's a PING! A notification pops up and ruins your moment of zen. Even worse, you might be in a vital product development sprint, only to be derailed by a "quick

• Recent Topics

• How to display Motivator components in Zoho CRM home page ?

  Hello, I created KPI's, games and so but I want to be able to see my KPI's and my tasks at the same time. Is this possible to display Motivator components in Zoho CRM home page ? Has someone any idea ? Thanks for your help.

• Introducing Record Summary: smarter insights at your fingertips

  Hello everyone, We’re excited to introduce the Record Summary feature. This powerful addition makes use of Zia to simplify how you interact with your CRM data, providing a seamless, consolidated view of critical record information. Scrolling through the

• Account in Quick View Filter

  I have a report that I often run against a specific Account. Every time, I have to go into the edit menu and change the Advanced Filter. I would prefer to use the Quick View Filter, but it does not allow me to use the one and only field that makes any

• Unable to confirm Super Admin assignment — confirmation button not working

  I’m trying to change the roles within my organization. I am currently a super admin and would like to add another user as a super admin. When I attempt to confirm the action, a screen appears asking for my password to verify my identity. However, when

• Delegates should be able to delete expenses

  I understand the data integrity of this request. It would be nice if there was a toggle switch in the Policy setting that would allow a delegate to delete expenses from their managers account. Some managers here never touch their expense reports, and

• Function #9: Copy attachments of Sales Order to Purchase Order on conversion

  This week, we have written a custom function that automatically copies the attachments uploaded for a sales order to the corresponding purchase order after you convert it. Here's how to configure it in your Zoho Books organization. Custom Function: Hit

• Kaizen #8 - Handling Recurrence and Participants in the Events Module via API

  Hello everyone! We are back this week with an exciting post—Handling recurrence and participants in the Events module through API. First things first—What is the Events module? "Events" is a part of the Activities module in Zoho CRM.  An event is an activity that happens at a given place and time. You can find Events on the user's Zoho CRM's home page, Activities home page, Calendar, and in other related records. What are the types of Events? Events are of two types—Recurring and non-recurring events.

• Marketer’s Space - Get Holiday-Ready with Zoho Campaigns

  Hello marketers, Welcome back to another post in Marketer’s Space! Q4 is packed with opportunities to connect with your audience - from Halloween, Black Friday, and Cyber Monday, to Thanksgiving, Christmas, and New Year. In this post, we’ll look at how

• Personalized demo

  can I know more about the personalized demo we are construction company and

• User Filter not selecting All Items

  We are encountering 2 issues when using the user filter. When users are trying to search using the filter option, the OK button is grayed out. Users have to unselect or make a change before it filters properly. 2. When filtering and the OK button works,

• Can I collect email addresses in a form??

  Can I add new subscribers to my email list (hosted in FloDesk) when they check a box and add their email address on a Zoho form?

• Zoho CRM Android app updates: Kiosk and multiple file upload support for subforms

  Hello everyone, We've rolled out new enhancements to the Zoho CRM Android app to bring better mobile CRM experience and efficiency. Let's take a quick look at what's new: Kiosk Multiple file uploads for subforms Kiosk Kiosk is a no-code tool in Zoho CRM

• Alerts for mentions in comments

  We are testing the use of Writer internally and found that when a user is mentioned in a comment, there is no email alert for the mention. Is this something that's configurable, and if so, where can we enable this option?

• Standard Payment Term is not pulled from account to quotation

  Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get the

• OAuth integration issues

  I'm experiencing persistent OAuth errors when trying to connect Make with Zoho API. I've tried multiple approaches but keep encountering the following issues: First error: 'Invalid Redirect Uri - Redirect URI passed does not match with the one configured'

• Zoho Mail Android app update: Manage folders

  Hello everyone! In the latest version(v2.9) of the Zoho Mail Android app update, we have brought in support for an option to manage folders. You can now create, edit, and delete folders from within the mobile app. You can also manage folders for the POP

• Shortcut to fill a range of cells

  Good evening: I'm writing because I haven't been able to find a feature that allows you to select a range of cells, type in one of them, and then use a key combination to type in all of them. In Excel, the keyboard shortcut is Ctrl+Enter. I haven't found

• validation rules doesn't work in Blueprint when it is validated using function?

  I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation

• Get Zoho Mail API working (including DRE Connector, Oauth Token, ZUID, ZOID & ACCOUNT_ID)

  Disclaimer: I’m not a professional coder! Do you need to use Zoho Mail API? Me too. It lets you do all sorts of things — like reading the complete header of an email, or forwarding an email with its attachments — which is what I wanted to do. But setting

• Revenue Deferrals

  Does ZOHO books and subscriptions handle Revenue Deferrals?   

• Can I make a website open inside Zoho whenever I log in?

  Hi Zoho Team, Every day, I check a few websites for updates, for example, Rojgar--result, where I see the latest government job results and notifications. I was wondering if there’s any option in Zoho to make a website like that open inside Zoho whenever

• Zoho Analytics & SQL Server - Live connect

  Below are the steps I did Created a fresh database and table in my own virtual server Created a new data source connection with live connect I was able to select the tables and created the data source successfully I am getting the error when I try to

• Kaizen #214 - Workflow APIs - Part 2

  Welcome back to another week of Kaizen! Last week, we discussed how Zylker Cloud Services used the Workflow APIs to discover and audit all the automations in their CRM, listing every workflow, checking triggers, and understanding their automation limits.

• Playback and Management Enhancements for Zoho Quartz Recordings

  Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record

• Zoho CRM Community Digest - September P1 | 2025

  Hello Everyone! September's Here! Before we jump into product updates, and community highlights, here's a quick spotlight! Zoho has launched a Professional Sales Rep Certification course on Coursera, tailored for sales professionals to strengthen their

• Upload my theme.

  Hello. I would like to upload my own theme, this one: https://themeforest.net/item/panagea-travel-and-tours-listings-template/21957086 Is it compatible and where I upload it? If not I will hire a developer, what do I have to ask when I search for one?

• Explore the Redesigned Quotes Module in Zoho Billing

  Dear users, We’re excited to introduce a refreshed look for the Quotes details page in Zoho Billing! This update brings you a more efficient user interface experience without changing your existing workflow. We've enhanced layouts with organized tabs,

• Product Updates in Zoho Workplace applications | September 2025

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply

• Vehicle Tracking

  we have GPS devices that installed on our vehicles, and we would like to know if it's possible to  get vehicle live location data from the GPS device To Zoho Creator App.   Thank You

• 🤝 Rencontres, partage et inspiration au Zoho Community Meetup de novembre

  Chers utilisateurs, Bonne nouvelle 🎉 : notre Meetup Zoho Community approche, et nous serions ravis de vous y voir ! 📍 Toulouse : le 25 novembre 📍 Lyon : le 27 novembre (🎯 Il ne reste que quelques places !) Que vous soyez débutant ou utilisateur avancé,

• Need Help Mapping GST Registration Number Field Between Zoho Books & Zoho CRM + Slow Sync Issues

  am facing an issue with field mapping between Zoho Books and Zoho CRM. I want to map the GST Registration Number field from the Customer module in Zoho Books to a custom GST field inside the Accounts module in Zoho CRM. However, I am getting a warning

• Notification received when self-assigning tickets

  When I assign tickets in Zoho Desk the relevant agent gets a notification email. When assigning myself a ticket in Zoho Desk, I get a notification email. Now, as I am the person who assigned the ticket to myself, getting a notification in this regard

• Nouveauté dans Zoho Writer - Création de documents et de modèles assistée par l'IA

  Zia, l’assistant IA de Zoho Writer, soutient les utilisateurs dans l’amélioration de leur écriture et la création de contenus : correction orthographique et grammaticale en temps réel, suggestions adaptées au contexte, détection du plagiat, révisions

• Session Expired

  I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen

• Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API

  Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s

• Disable Buttons for Users with Profiles without permission

  Hey, I've noticed that users without permission of setting up things in the marketplace, can still see the icon: On a click, you see this: It would be way better, if they couldn't see this menu icon at all. (Aside from the fact that it completely misplaced

• Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

  Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able

• Zoho Analytics - Make text clickable in underlying data

  Hi Community, I have a simple sales report based on a Invoice query table. I have included a link on to each invoice on the table and sent the Invoice number URL to the link. This works find in the query table, but when I click underlying data on the

• Credit Management: #5 Advanced Refund Policy

  You're subscribed to a well-known SaaS design tool. You've used it to manage your team's projects, create marketing visuals, brochures, and so on. But your needs change over time. Your company may switch to another tool or hire an in-house designer who

• Exported Slide Image Lacks Portion of the Background Image

  This does not always happen, but when I export (or "download") the rendered image of a slide, it sometimes lacks a portion of the background image. I created a sample slide deck to demonstrate it and shared it with the admins. It is also publicly available

• Next Page