Boas Práticas na Comunidade Zoho Brasil

Boas Práticas na Comunidade Zoho Brasil

Participar da Comunidade Zoho Brasil pode ser uma experiência enriquecedora e colaborativa, mas para que isso aconteça, devemos sempre contribuir para um ambiente positivo e construtivo. Aqui estão algumas dicas de boas práticas para garantir que todos os membros da Comunidade tenham a melhor experiência possível:


1- Saiba dar e receber feedback

A troca de feedback é essencial para o crescimento e aprendizado dentro de qualquer comunidade. Ao fornecer feedback na Comunidade Zoho Brasil, seja específico, construtivo e respeitoso. Foque em aspectos que podem ser melhorados e ofereça sugestões práticas. Quando receber feedback, mantenha a mente aberta e encare como uma oportunidade de aprendizado. Agradeça pelas observações e use-as para aprimorar seus conhecimentos sobre as ferramentas Zoho.

2- Mantenha o respeito e a empatia

Trate todos os membros da Comunidade com respeito e mantenha um tom amigável em todas as suas interações, evitando comentários desrespeitosos ou provocativos. Esteja sempre atento ao linguajar utilizado e faça apenas comentários construtivos.

3- Moderação de tópicos e comentários

Todos os tópicos e comentários postados na Comunidade Zoho Brasil passam por moderação. Evite postar informações sensíveis, dados pessoais, conteúdo potencialmente ofensivo, conteúdo promocional ou que não tenha ligação com as ferramentas da Zoho.

4- Seja claro e objetivo

Ao criar tópicos ou fazer comentários, procure ser o mais claro e objetivo possível. Estruture suas mensagens de forma que sejam fáceis de entender e evite gírias ou termos técnicos desnecessários. Uma boa comunicação evita mal-entendidos e facilita a colaboração.

Use títulos descritivos que ajudem os outros a entender rapidamente o conteúdo do seu tópico. Isso facilita a navegação e a busca por informações relevantes.

Complemente seus tópicos com imagens e anexos sempre que possível. Isso não só torna o conteúdo mais interessante, mas também ajuda a ilustrar o seu caso. Lembre-se de usar imagens relevantes, de boa qualidade e que não contenham dados sensíveis ou pessoais.

5- Preencha corretamente o tipo de tópico e a categoria

Ao criar um novo tópico, escolha o tipo de tópico adequado (pergunta, discussão, ideia ou problema) e selecione a categoria correta em que seu tópico se encaixa. Isso facilita a busca por informações e a colaboração entre os membros que se interessam pelos mesmos assuntos e ferramentas da Zoho.

6- Contribua com conteúdo relevante e participe ativamente

Compartilhe informações úteis e relevantes para a Comunidade da Zoho. Se você tem conhecimento sobre um tópico específico ou encontrou uma solução para um problema comum, não hesite em contribuir com seu conhecimento. Além de ajudar outros membros, isso também enriquece o ambiente da comunidade e promove um fluxo saudável de informações.

7- Precisa de suporte especializado?

Se você estiver enfrentando um problema técnico com alguma de nossas ferramentas, dificuldades de acesso, mensagens de erro ou precisar de qualquer ajuda especializada para além das discussões comuns do fórum, entre em contato com o Suporte da Zoho Brasil.

Você poderá contatar o suporte através do e-mail suporte@zohocorp.com ou então através do chat, disponível de segunda a sexta-feira, das 9h às 18h, clicando aqui.

 

Seguindo essas boas práticas, você ajuda a criar um espaço mais acolhedor e produtivo para todos os participantes. Continue contribuindo e torne-se um membro essencial da Comunidade Zoho Brasil!

    • Sticky Posts

    • Participe dos encontros exclusivos Zoho User Groups (ZUGs)

      Temos um convite especial para você! Participe dos Zoho User Groups (ZUGs), encontros presenciais que conectam usuários, especialistas e parceiros da Zoho. Esses eventos são a oportunidade perfeita para compartilhar melhores práticas e descobrir como

    • Boas Práticas na Comunidade Zoho Brasil

      Participar da Comunidade Zoho Brasil pode ser uma experiência enriquecedora e colaborativa, mas para que isso aconteça, devemos sempre contribuir para um ambiente positivo e construtivo. Aqui estão algumas dicas de boas práticas para garantir que todos

    • Seja muito bem-vindo à Comunidade Zoho Brasil!

      É com muita empolgação que convidamos você a fazer parte deste novo espaço de colaboração, interação e troca de conhecimentos! Na Comunidade Zoho Brasil você poderá criar tópicos de conversa nos fóruns e também colaborar em discussões produtivas iniciadas

    • A assistente de redação inteligente do Zoho Writer, Zia, agora oferece suporte ao português brasileiro!

      Obtenha sugestões contextuais de ortografia e gramática e melhore a qualidade geral do seu conteúdo com a Zia ao escrever em português. Estamos treinando a Zia em um novo idioma para atender à crescente demanda dos nossos usuários por acesso multilíngue.

      • Recent Topics

      • Moving to app-specific authentication for Google integrations

        Hello everyone, We’re making an important change to how Google integrations work in our platform. Until now, we used a common Google project across Zoho to enable integrations like Google Drive, Calendar, and more. Going forward, we’ll be moving to an

      • Lost the ability to sort by ticket owner

        Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?

      • Using a CRM Client Script Button to create a Books Invoice

        Hello, I need help handling error messages returned to my client script from a function. The scenario I have setup a client script button which is available from each Deal. This CS executes a crm function, which in turn creates an invoice based on the

      • How Can i put a form in Zobot

        Hi,how can i integrate a form which has a multiple options to choose from.the form should be opened or displayed by zobot after it meets a requirement in the conversation. Thanks in advance !

      • Has Anyone successfully integrated Zoho and Sage Intact?

        Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,

      • Playback and Management Enhancements for Zoho Quartz Recordings

        Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record

      • Zoho Analytics - Feature Request For Time Based Data Source Fetch

        Hi Analytics Team, I have a client using Zoho CRM and they want a weekly report at 4:30pm every Friday, emailed to the sales team showing a pie chart of Closed Won Deals for that week. This is easy to achieve in Analytics but not so easy to ensure the

      • Which user's capacity is used for Shared Mailbox storage?

        We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?

      • Inserting the current date / time

        I'd like to use Zoho Notebook as a log - so it would be great to be able to insert the current date and time at the beginning (or end) of each my log/journal entries - or wherever I want. Something simple, like pressing a button/icon to insert it wherever my text cursor is. It could be formatted like "Mon Dec 11, 2017 - 11:43p". 

      • Migrate data from old to new account

        Hy, Have one Old Zoho Notebook Account with Data , want to migrate that whole Data to New Zoho Notebook Account which is in Zoho One . Is that possible ? If Yes then how?

      • Campaign editor overrides href value

        I've been trying to insert a deep link in an email campaign so recipients can directly open a native app on their device. My deep link looks something like "myapp://". The options to insert links in the campaign editor are limited to strict urls, emails,

      • how to add subform over sigma in the CRM

        my new module don't have any subform available any way to add this from sigma or from the crm

      • Bug Report and Suggestions for Improvement in Zoho Applications

        Hi Zoho Team, I’d like to report a few bugs and improvement suggestions I’ve noticed while using Zoho products: Zoho Cliq Video Call: The camera sometimes turns off automatically during video calls. This seems to be a bug — please check and fix it. Zoho

      • Canvas Flex Box containers should not require a width/height.

        Flexbox containers are often used as organizational concepts, to ease re-flow on mobile etc. - I cannot use % for flexbox W or H - I cannot omit W or H This means that the content cannot dictate, and a Flexbox container cannot be used merely as an organizational

      • Zoho Desk Android app update: Filter enhancement, Save Filters

        Hello everyone! We have now enhanced the filter section on the ticket listing screen of Zoho Desk Android app as it is on the web(desk.zoho.com). Also, we have introduced an option to save filters for tickets on the mobile app. You can easily apply, rename,

      • Very long loading times | bad performance [ZOHO DC: EU]

        Hello there, we have recently noticed that the loading times have become extremely long when retrieving tickets and ticket details. For example, I open any ticket and get the following view. The subject and standard information (ticket owner, status etc.)

      • Zia Profile Summary now supports six languages and responds faster

        After numerous customer requests, we’ve expanded Zia Profile Summary to do more than just summarize resumes quickly. It can now summarize them in six different languages and deliver results even faster. What’s New 1. Extended language support Zia can

      • Introducing Zoho Show Android 3.0

        Good ideas need the right space to grow. They deserve tools that move as fast as your thoughts and make creating feel effortless. And that is why we are bringing you Zoho Show Android 3.0! From a brand-new look and smoother navigation to improved collaboration

      • Properly Capture Dropdowns & Hover Elements When Recording a Window/Tab

        Hi Zoho WorkDrive Team, Hope you are doing great. We encountered a limitation when recording a selected window or browser tab: Certain UI elements, such as dropdown lists, hover menus, and overlays, are not captured unless we record the entire screen.

      • Peppol integration zoho invoicefu

        Hi, Belgium will require Peppol invoicing as of 2026. I found that this is being prepared for Zoho books, to be released in Sep 2025. Will Zoho Invoice get this functionality too? I like the Invoice app for my part-time side business as bike mechanic

      • Allow Recording Only a Selected Portion of the Screen

        Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request a more flexible recording option in Zoho WorkDrive. At the moment, we can record either the entire screen or a specific window/tab — but not a custom selected portion of the screen

      • Restricting Calendar View to Working Hours

        Hi: I'm trying to implement a calendar which displays all of my customer appointments.  Currently, the calendar shows all 24 hours of the day.  Is there a way to restrict the hours to simply the times my business is open? Thanks!

      • Add Camera Background Blur During Recording

        Hi Zoho WorkDrive Team, Hope everything is well. We would like to request an enhancement to the video recording feature in Zoho WorkDrive. Currently, the camera preview displayed during a recording does not support background blur. This is an essential

      • Amazon FBA integration - Handle invoice reconciliation under different GSTINs,

        Dear Zoho Community, Thank you for the clarification regarding the Amazon FBA integration, default warehouse, and GSTIN mapping in Zoho Inventory. I understand that Zoho currently supports only one warehouse for Amazon FBA, and that all FBA orders are

      • Whatsapp Integration questions

        Hi Questions: 1. Whatsapp messages are not reaching our CRM, is there a delay? 2. Is there any way to create a whatsapp catalog on a number that is integrated with ZOHO? 3. How do I configure my profile picture on a number that is integrated with ZO

      • Allow Font Size 11 in Editors...

        That is basic functionality...

      • link mail.zoho.com/UnblockMe to unblock

        Could you please unblock my account heloisa.bomfim@expansaodenegocios.com

      • Unblocked me

        Please can you help unblocked my account thanks materiauxjcbrunet2000@zohomail.com

      • Integrating External Portal Tickets Into Zoho Desk

        A B2B travel company has a customer portal where clients can raise and submit tickets related to their bookings. These tickets need to be handled and managed in the backend through Zoho Desk. Ticket updates and replies from Zoho Desk should also be visible

      • Make Camera Overlay & Recording Controls Visible in All Screen-Sharing Options

        Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an improvement to the screen-recording experience in Zoho WorkDrive. Current Limitation: At the moment the recording controls are visible only inside the Zoho WorkDrive tab. When

      • Send WhatsApp voice messages from Bigin

        Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions

      • CUSTOM FUNCTION GIVE ERROR #EVAL!

        CUSTEM FUNCTION CREATE KYA ZOHOSHEET ME US FUNCTION KO USE KIYA LEKIN DATA TO SAHI HAI LAKIN DATA SHEET ME NAHI LAG LAHA HAI KRUPYA SOLVE KARE MY CODE IS float ADDTWO_TWO(float NO1, float NO2) { ADD = NO1 + NO2; return ADD; }

      • Samsung Keyboard Issues with Notebook

        Dear Users, We're sorry to inform you that some of our users are experiencing certain issues like scrolling, delay/lag, cursor placement especially within the text notes. This occurs mainly due to Samsung Keyboard compatibility with Android 13 and some

      • Zoho Books | Product updates | October 2025

        Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple

      • Zoho Developer Community Hackathon 2025 is LIVE!

        Hey developers! It’s that time of the year again — the Zoho Developer Community Hackathon 2025 is officially open for registrations! If you’ve been waiting for a chance to stretch your skills, try something new, or finally bring that idea to life, this

      • Zoho Books | Product updates | September 2025

        Hello users, We’ve rolled out new features and enhancements in Zoho Books. From PayNow payment method to applying journal credits to invoices and bills in other locations, explore the updates designed to enhance your bookkeeping experience. Integrate

      • Zoho Workdrive for Office, "vsto runtime not found"

        Hi all, I have been trying to get ZohoWorkdrive_MS-addin_1.4.exe installed, but I keep getting the error "VSTO Runtime Not Found!" - even though I have installed it ... Anyone else hear had problems with the MS addin?  FYI, I am using O365 on A Dell laptop running Win 10 Home - fully patched and up-to-date.  I have tried compatibility modes and running explicitly as Administrator - the usual steps. Any advice would be appreciated.

      • Add "Fetch Composite Item" Action for Inventory

        I want to make a Flow that uses information returned in the GET call for Composite Items, and it's not currently available in Zoho Flow. Please consider adding this functionality.

      • Can no longer export as pdf

        In NOTEBOOK I am no longer able to export notes to pdfs as I used to be able to. When I hit that command it asks where I want to send it, but no matter what I chose there is no pdf attachment that shows up in order to send. Nothing happens.

      • Emails are going to notification folder and not in inbox

        emails are going to notification folder and not into inbox

      • Next Page