Build Your Own Online Storefront With Zoho Commerce

Build Your Own Online Storefront With Zoho Commerce

Zoho Commerce is a powerful and cost-efficient e-commerce software solution for small or medium businesses that offer a robust platform for all e-commerce functions. It can be used for website creation, online sales and order management, product management, marketing and support, reporting and inventory, and shipping.

Build Your Own Online Storefront with Zoho Commerce - Encaptechno
You can get a professionally designed online store without any designer price tag. Picking up a template, drag and drop the layouts, purchase a domain, and launch a brand.  When an online storefront is built with an e-commerce website builder such as Zoho Commerce, it enables to manage the inventory, configure shipping, fulfill store orders on time, automate the taxes and accept payments online and offline.

Zoho Commerce also helps in providing real-time reports and detailed analytics that are based on store performance. You can get started for free. In this blog, we will understand how we can build your own online storefront with Zoho Commerce.

Need For Zoho Commerce

Online shopping is not showing any signs of slowing down in today’s world because of the ease of use and convenience of experience that it brings as compared to in-person shopping. People are becoming busier than they were ever before and that makes them look for digital solutions that can help them in meeting their everyday needs.

In case a business is just beginning and the owner of that business is considering branching out into e-commerce based out of a physical location that one already has, there are multiple options that one has to bring a business into a proper e-commerce solution. Now with the help of online store management such as Zoho Commerce, that is possible easily.

E-commerce can be complicated for a business of any size because there are many details that are needed for successful business operations. With the help of a team that can assist in customizing a customer experience in a precise way that a business owner envisions, one can deliver several goals including customer engagement, brand awareness, business growth, and revenue increase.

Additionally, if one uses Zoho products for other areas of a business, using the Zoho Commerce offers easy and intuitive integration. It helps in connecting with other applications in the Zoho family so that you can become as optimized and innovative as possible. The departments will be able to receive automated updates with the help of Zoho Commerce so that the overall customer experience is not compromised and the business continues to be successful.

Main Benefits of Zoho Commerce

1. Marketing

Marketing Benefits
Managing an online store is a lot more than only selling products and services. Since the online space has become considerably competitive, there has been an increasing need to make sure that a brand leaves a lasting impression on the customers once they are on the site.

From reaching the first time customers through marketing and promotion to engaging with all of them while they are on the site and after they leave, Zoho Commerce helps in obtaining new customers and retaining the ones that are already loyal to a brand. It also allows them to implement a coupon strategy and grab the attention of customers, recommend similar products to attract their attention, and increase the session duration so that the business owners can reach out if they have left the site with a full cart.

With all these factors, one can remain on top amongst these customers after the experience with a brand. Since there is always room for enhancement, the Zoho Commerce login helps in understanding the user journey behavior on a site for determining what is working and what might need some extra help or focus. With the help of personalized marketing based on the funnel analytics and customized reports, one can figure out what the customers need that is not being provided. A much better experience can be created with every change and update.

2. Creating and Individualizing

E-commerce has an extremely competitive environment and one must make sure that the brand presence on a website completely captures a message and the overall tone that must be portrayed. It might feel overwhelming in case you are just about to begin, and if you have an idea in mind for an online shopping experience, Zoho Commerce helps in the actual binding process.

One can experiment with a variety of layouts and the methods to present content or a product with easy to use drag and drop tools. These templates are intuitive and they will be streamlined for mobile and desktop just so that there is never a worry to duplicate the work.

Zoho Commerce is an E-commerce software that can assist at the beginning of that communication feature without giving up on a brand’s essence or the comprehensive website experience. It also helps in understanding the best optimization strategy for a website so that a brand can generate an increased user base.

3. Online Store Management
Online Store Management
Building an online storefront is a lot more than only developing a website and all the factors that go into the design. The fact that selling a service or a product to an entirely qualified audience demands for an engaging and a positive brand experience.

To fulfil the order of a seamless payment process, the customers should have a positive engagement with the website. Zoho Commerce helps in managing the elements of a process such as managing and tracking inventory while maintaining the best ways for communicating information.

The team also guides you through the handling and shipping methods because you will need to create a reliable relationship with a vendor who can support the needs. Payment processing compliance within specific states is another area where Zoho Commerce helps a lot in online store management. Besides this, as the website grows, there will be a need to grant access to some capabilities in a website that helps in managing the demand and Zoho Commerce helps in administering access while creating a customized solution for every stakeholder.

Zoho Commerce comes with a special drag and drop store builder, inventory, product, order, and shipping management tools, real-time reports, and multiple payment gateways. Your online storefront is now only a click away.

The E-Commerce website helps in doing the following things within five steps:

E-Commerce website Benefits
  1. Designing Simply: The drag and drop feature in Zoho Commerce helps in bringing a website to life. In case you have any coding experience, there will be never any need for it.
  2. Adding Products: Adding or importing the products including the specifications, images and descriptions.
  3. Showcasing Products: Organizing the products into various categories and collections makes it easy for the customers to find them and for the business to sell them.
  4. Instantly Live: You can go online within one click and see the updates reflected on a mobile optimised website almost instantly.
  5. Payment, Shipping, and Taxes: Include all the payment gateways and location centric tax rates and the shipping options to the store.

After the store is live, Zoho Commerce helps in doing the following things:

  1. From the time when the orders are made to the time when they are delivered, one can track and fulfil numerous orders from a single screen only.
  2. The inventory stock management helps in organizing and keeping tabs on the stock levels for an easy buying experience. The low stock alerts make sure that one never has to cancel a buy.
  3. The dashboard of Zoho Commerce helps in getting a bigger picture with a real time report to reflect the finer details.

Artificial Intelligence Benefits of Zoho Commerce
Artificial Intelligence Benefits
  1. Recommendations: Almost each visit to the store makes the AI much better at recommending products to the future visitors. You can experience considerable growth assisted by an efficient AI.
  2. Detecting Fraud: Artificial intelligence is at all times on the search for any fraud transactions. Some of the benefits such as Spam IP identification and the payment steps tracking.
  3. Optimized for Search: Irrespective of the pages or products, the SEO tools of Zoho help in making it simple to rank much higher than all the important search with an comprehensive in-depth traffic analysis and easy metadata management.

Building an Online Store With Zoho Commerce

The platform of Zoho Commerce makes the process of selling a lot simpler. You just have to find a product for selling and you can start selling online.

  1. Pixel Perfect Store: Zoho Commerce helps in virtually designing an online store without having any kind of complex code. Drag and drop to make the store pixel perfect. The templates are designed for simple navigation on any kind of device to make sure that the shopping experience is great.
  2. Report Making: Making informed decisions with the help of the store’s reports and analytics is an important benefit that building an online storefront with Zoho Commerce offers.
  3. Inventory: When it is about online selling, things such as order processing and stock management become extremely important. Zoho Commerce always ensures that one maintains the right amount of stock so that it gets replenished at the right time.
  4. Rating: You can advocate a product through the product comments and ratings which helps in improving the performance of a product considerably.
  5. Integrations: Zoho Commerce helps to integrate the online stores with other popular and favourite Zoho products including the Books, Inventory, CRM, and SalesIQ without any hassle of a third party interference.
  6. Discounts: Other than this, there can also be a scope of increasing profits with the help of discounts. One can set up a store wide discount that can help the brand doing really well in the long run.
  7. Alerts: You can stop losing out on the sales in case the items are out of stock. The software will send an alert when the stocks are running low so that they can rightfully get filled again.
  8. Shipping Rates: Zoho Commerce helps in creating zone wise shipping rates for shipping the products out.
  9. Sales Tax: Zoho Commerce helps in making the tax day worries a thing of the past. You can set and automate the sales tax rules so that they are always in compliance.
  10. Payment Gateways: Zoho Commerce helps in choosing some of the best payment gateways for safe and easy online transactions.

Making a Move to Adopt Zoho Commerce

In case, you are the owner of a brick and mortar business is not doing well and you are looking to expand the operations then there are two important options, either an online store or an additional physical branch. Although an entirely new store can be great to play for the strengths, when you go online the geographical reach will be innumerable.

A profound online presence is one of the best assets that any business can have in today’s world. To begin, it can cost less as compared to opening and managing a retail outlet. With an online store, you will only be paying for the site domain, associated supply chain costs and a website.

In addition, an e-commerce store gives access to a broad customer base that is unconstrained by geography and also enables the shoppers to visit at any time of a day. Many retail sales are happening online and this is a number that is on the rise. If you own business, then the time is now to move online so that you don’t miss out on serving any customers online. Now that you finally know that an e-commerce store is a great option for growing a business, take action and begin now.

Conclusion

Building an online storefront with the help of Zoho Commerce is very easy. You can start today with the help of some experts who work with Encaptechno and begin to reap maximum benefits. If you are interested in taking your business to the next level then take a step in the right direction and reach out because we will help you with a seamless functioning of Zoho Commerce.
      • Recent Topics

      • Request for Light/Dark Mode

        Would love the ability to switch between Light and Dark mode similar to Zoho CRM. https://help.zoho.com/portal/en/community/topic/introducing-dark-mode-light-mode-a-new-look-for-your-crm
      • Journey Email - Ignored Contacts

        I have a journey setup which simply sends a string of emails over time. For some reason I am getting large amounts of the contacts who enter the first email being ignored and I can't find anywhere in reports or audit logs why these contacts are not
      • Involved account types are not applicable when create journals

        { "journal_date": "2016-01-31", "reference_number": "20160131", "notes": "SimplePay Payroll", "line_items": [{ "account_id": "538624000000035003", "description": "Net Pay", "amount": 26690.09, "debit_or_credit": "credit" }, { "account_id": "538624000000000403", "description": "Gross", "amount": 32000, "debit_or_credit": "debit" }, { "account_id": "538624000000000427", "description": "CPP", "amount": 1295.64, "debit_or_credit": "debit" }, { "account_id": "538624000000000376", "description":
      • Zoho Books - Include Payment Terms as a Custom View filter

        It would be great if you could created a custom view based on Payment Terms. This would be really handy for seeing a list of customers who have credit terms. A workaround is not required. I could do something with a creditor checkbox, but it would be
      • How to update changed purchase account of item in invoice

        I have selected the wrong purchase account for various articles and created invoices. I had to adjust the purchase account in the article afterwards, but the old purchase account is still posted in the transaction-journal of the invoice. To adjust the
      • Help - Zoho CRM notification on mobile (IOS/Android)

        Hello Community! Can I get the IOS/Andoid CRM app to notify me of events, calls, etc. due as I can with MANY other apps?   I am running the free Zoho I would like this to be native to the Zoho CRM app. I do not want to write a sep. mobile app
      • Zoho Books Idea - Include another field in Bank Details for Address

        Hi Books team, Currently use the Description field in the Bank Details to store the bank's address. This works fine but it would be great if you could add another field for Bank Address, so that other notes about the bank account could be stored in the
      • a question about the COQL API v8

        When I specify eight or more values in a WHERE IN clause and execute it, an error occurs. Is there a limit to the number of values that can be specified in a WHERE IN clause? ↓Error select * FROM Vendors WHERE (id in (1, 2, 3, 4, 5, 6, 7, 8, 9)) ↓Success
      • Zoho Books Idea - Bank Details Button on Banking

        Hi Books team, Sometimes I'm asked to share bank details with a customer or a colleague. So I go to the Banking Module, find the correct bank account, click Setting > Edit, then copy and paste the bank details. Wouldn't it be great if there was a button
      • JS SDK 8.0 – TypeError: Cannot read properties of undefined (reading 'getCacheStore') with sample code

        Hello Zoho Support Team, I’m integrating the Zoho CRM JavaScript SDK v8.0 and I’m getting the error below when running your official sample. I tested directly from: https://github.com/zoho/zohocrm-javascript-sdk-8.0/blob/main/samples/create_records_sample/create_records.js
      • Function #55: Convert multiple quotes to single SO using Custom Button

        Hello everyone, and welcome back to our series! In Zoho Books, after a quote is accepted by your customer, it can be converted into a sales order or an invoice. Often, a customer might have multiple quotes, and for easier billing or upon the customer's
      • Time based workflow without edit/action

        Hello I need help solving this problem if possible. We have Deals come into the CRM via Live Transfer which have the field properties: Stage = New Channel = Inbound Some of them don't get answered so we want these to automatically go into our Outbound
      • What's New - August 2025 | Zoho Backstage

        Every month, Zoho Backstage grows with you. These updates aren't just features and fixes, they're about making your workday smoother, your events more impactful, and your attendees happier. We’ve listened, learned, and shaped this release to keep things
      • prevent selling expired items

        Hello. I need to make a constraint on expired batch items not to be sold. Is it possible in Zoho Inventory? if so, then how? Thanks for further help.
      • Product details removed during update from other system

        We maintain our product details in an other system. These details are synchronized with Zoho at the end of each day, through an API. This has worked perfectly sofar. But last Monday, all product codes and some other product data have been wiped during
      • Client Customer

        I purchased a customer user license, but we cannot see the project I added in the customer account. I would like to ask for support on what we should do.
      • Add Ability to Use Zoho Finance Tags

        For Zoho Finance (Books and Inventory), the current actions do not allow us to affect the tags associated with the entities in question (customers, vendors, items, etc.). Please consider adding this functionality into the actions.
      • Embeded Signing doesn't work on Safari Browser

        We have implemented Zoho Sign in our website by using embeded signing, It works perfectly on Chrome. But it fails on Safari, We get stuck on Zoho Sign Page during redirection from Zoho Sign to our website after signing the document, Please let us know
      • Dataprep Webhook Limits and Cannot update column with Dataprep

        I have two problems : 1 - I am using Airflow to trigger my pipeline, and when I tested it, it worked fine a couple of times. However, after that, I received an error: {"code":429,"message":"Request rate limited"}. I didn’t send too many requests — maybe
      • New in Zoho Forms: Google reCAPTCHA v3 for smarter spam protection

        Hello form builders, Spam submissions are one of the biggest challenges when you share your forms online. They not only clutter your data but can also waste valuable time. To help you combat this without making life harder for genuine respondents, we’re
      • Project Management Bulletin: August, 2025

        We’ve touched a grand 19 years since we started pioneering project management solutions with Zoho Projects. What started as a simple one-page interface is now a suite of products with Zoho BugTracker, Zoho Sprints, and our new debut Zoho Projects Plus,
      • Zoho Sign and Zoho Workdrive Integration

        Hello, there. I want to know if it's possible to save a signed document from Zoho Sign in an specific folder for each signer in Zoho Workdrive.  For example: If John Doe signs the document in Zoho Sign I want to save it automatically in a folder named
      • How do you list multiple contacts for a lead?

        My sales team wants to be able to add additional contacts for leads, how do we do that? Is there a different way we should be using the lead / contact functionality? Moderation update (9th September 2025): Our developers have built an extension to achieve
      • Modifying Three Dot Menu Options

        Is there a way to modify the three dot menu options that display in a Report header? They currently display: Show As (List, Calendar, Timeline), Print, Import, Export. I'd like to remove the Show As and Print options, since they aren't applicable for
      • Field Not Updating in FSM Script - Service and Parts module.

        Dear Team, I am reaching out regarding a script I have implemented in Zoho FSM to automate the calculation of the End of Service date based on the End of Sale date in the Service and Parts module. Overview of the script: Fetches the End_of_Sale__C and
      • Zadarma + Zoho CRM Integration – Missed Calls Saved as Contacts Instead of Leads

        Hello everyone, I’m looking for input from anyone with experience using the Zadarma + Zoho CRM integration. Currently, I’m seeing that missed calls are automatically being created as Contacts instead of Leads. From a CRM perspective, this doesn’t make
      • How to update Multiple Users field in Quote Module from Deal Module

        Scenario : Deal Module having Multiple User Field (Presales Engineer) which having more than 1 User and through Deluge Script I need to get that Users Details and need to put into Multiple User Field (Presales Engineer) of Quote Module. Note: Both Module
      • Clone a Module??

        I am giong to repurpose the Vendors module but would like to have a separate but very similar module for another group of contacts called Buyers. I have already repurposed Contacts to Sellers. Is it possible to clone (make a duplicate) module of Vendors
      • How to change the text in WhatsApp Zobot integrated to Zoho Booking?

        I have integrated Zoho Bookings into Zoho SalesIQ, I want to change the text in WhatsApp when creating a booking in Zobot how to change those text?
      • Updating Subform Record from other Form

        Just wanted to ask how to properly approach this. I have 2 forms and would like to trigger an auto update on the subform once record submitted. block below only updates 1 row for each recordRow in input.AV_System { AssetRecord = Site_Asset_Services[SOR_No
      • Zoho Books - Hide Convert to Sales Order if it can't be used.

        Hi Books team, I noticed that it is not possible to convert a Quote to a Sales Order when a Quote is not yet marked as accepted. My idea is to not show the Convert to Sales Order button when it is not possible to use it, or show it in a grey inactive
      • How do I bulk archive my projects in ZOHO projects

        Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
      • Cross-Data Center Collaboration and / Or allowing users to choose DC

        Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to Zoho Cliq that would greatly benefit our geographically dispersed development team. Current Challenge: Currently, Zoho Cliq automatically routes users to specific data
      • New Mandatory One-Click Unsubscribe Link Overshadowing Custom Unsubscribe Link

        I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe link
      • Send / Send & Close keyboard shortcuts

        Hello! My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly. It seems like the keyboard shortcuts in Desk are only for
      • Is it possible to register webhooks in Zoho CRM using API?

        Hello, I am trying to register a webhook in Zoho CRM programmatically (using the API). Specifically, I want to register a webhook that is fired when new Contacts are created in the CRM. I was able to setup a webhook using the UI, by creating a rule that
      • Calls where the local audio is shared, have echo

        When another user is sharing their screen with audio, I get echo from my own voice. We tested this with multiple users, with different audio setups, and there's no obvious way to fix it. Is this a bug you could look into, or are we missing something?
      • Update application by uploading an updated DS file

        Is it possible? I have been working with AI on my desktop improving my application, and I have to keep copy pasting stuff... Would it be possible to import the DS file on top of an existing application to update the app accordingly?
      • Markdown support, code cells...

        Hi Zoho I'd like to vote for a feature that markdown is supported with: Headings Code highlighting Quoteblocks ... Furthermore a inline card(like inline sketch card) for special text like Code would be great. And just to add my vote as well for "Tags"!
      • Minimise chat when user navigates to new page

        When the user is in an active chat (chatbot) and is provide with an internal link, when they click the link to go to the internal page the chat opens again. This is not a good user experience. They have been sent the link to read what is on the page.
      • Next Page