Client Script Support for Custom Buttons

Hello everyone!

We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions. This support is now available across all DCs.

Custom Buttons enables you to extend your Zoho CRM and perform a predefined set of actions based on your requirements.

What you can do with this new capability?

With Client Script support for custom buttons, you unlock a whole new level of control, interactivity, and speed within Zoho CRM. Here is what this powerful enhancement enables:

• Trigger record-specific logic instantly, based on where and what you're viewing.
• Auto-fill fields and suggest values intelligently for faster input.
• Cut down clicks and complete tasks faster with in-context buttons.
• Run guided multi-step flows that adapt to user input.
• Prompt users for confirmation before taking action - prevent mistakes and keep control in their hands
• Dynamically control a field’s visibility and properties, such as mandatory status, read-only state, and more
• Act in place - no tab-switching, no disruptions, just smooth execution and much more
  

How to configure this new capability?

You can now create a custom button and add Client Script for the created button by following these steps.

• Go to Setup → Modules and Fields under Customization.
• Select a Module (e.g., Leads, Deals).
• Click on Buttons → Then click + New Button.
• Enter Button Name and select Action Type as "Client Script"
• Choose Button Position and Layout details.
• Click Create in Configured Client Script, enter the script, and click Add.
• Select the profiles for which these buttons should be visible.
• Click Save.
  

Note

The Client Script you intend to link with the button will be saved only after the custom button is saved.

Details of Custom Button Configuration with Client Script

• Event Type - Button
• Event Name - onClick
• Argument - context
  
  The context differs based on where the button is placed.

Let's explore how to implement this through the following use cases.

Use case 1: Add Notes instantly from List View or Bulk push notes to multiple records with a click!

Zylker’s sales team often needs to add notes while reviewing or after campaigns. Currently, they must open each record individually, making the process slow and inefficient. To streamline this, the admin wants to:

a. Include an "Add Notes" option directly from the List View for individual records, allowing sales reps to add notes without opening each record.

b. Add a "Add Bulk Notes" option, allowing users to select multiple records and add a common note to all selected records at once.

a) Here is the implementation of "Add Notes" in the List Page.

Code Sample link

b) Here is the implementation of "Add Bulk Notes" in the List view page.

Code Sample link

Use case 2 : Import product details effortlessly from Zoho Sheet and populate the Subform with a single click!

Zylker manufactures medical instruments, and its sales representatives manage bulk orders from distributors and hospitals. Product details are typically provided in a sheet, which the sales reps must manually enter into the subform on the Order Creation Page(Create Page). To streamline this time-consuming process, the admin wants to add a custom button named "Import Products" to the Order Creation Page. When clicked, it should

• Prompt for the Sheet ID.
• Fetch order details (product names, quantities, and prices) from the specified Zoho Sheet.
• Populate the Product list Subform in Zoho CRM.
  
  
  
  
  Code Sample link

Use case 3 - Send bulk emails to selected students directly from the Course Module's Related List with ease!

Zylker’s managers often need to reach out to multiple students enrolled in a course - whether to share updates, newsletters, or important announcements. Currently, they have to open each student record individually to send an email, which is time-consuming.

To simplify this process, the admin wants to provide a "Send bulk mail" option in the Student Related List under the Course record, allowing managers to select multiple students and send a personalized email to all selected students in one go.

Code Sample link

Note

• Client Script can be configured only from the Buttons page. The setup page displays existing scripts. Once a script is created, it can be edited and updated from the Client Script setup page.
  
  
• Mobile support will be available in Q3, 2025.
  

This support will be rolled out soon. We hope you find this incredibly beneficial!

Happy Client Scripting! 

• Topic Participants

• Maadhari M

  

• Subhash Kumar

  

• Haiku Technical Support

  

• Pablo Silva Osorio

  

• Ishwarya SG

  

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