Help with Deluge Script in Zoho SalesIQ (Input Variables Always Null)
Hi everyone,
I’m working on a Deluge script for Zoho SalesIQ, specifically for a block in Zobot. The script is supposed to:
Check the visitor’s name when they start a chat.
If the name is empty, return false; if a name is present, return true.
However, I’m facing an issue where the input variables I configure do not seem to be passed correctly—they always return null, even when I expect them to have values.
Has anyone encountered this issue before? How can I properly retrieve input variables within a Deluge script in SalesIQ?
Additionally, I’d appreciate any examples of how to:
Capture the visitor’s name when they initiate a chat.
Retrieve existing visitor details, such as the company linked to their profile.
Any help would be greatly appreciated!
Thanks in advance!
I’m working on a Deluge script for Zoho SalesIQ, specifically for a block in Zobot. The script is supposed to:
Check the visitor’s name when they start a chat.
If the name is empty, return false; if a name is present, return true.
However, I’m facing an issue where the input variables I configure do not seem to be passed correctly—they always return null, even when I expect them to have values.
Has anyone encountered this issue before? How can I properly retrieve input variables within a Deluge script in SalesIQ?
Additionally, I’d appreciate any examples of how to:
Capture the visitor’s name when they initiate a chat.
Retrieve existing visitor details, such as the company linked to their profile.
Any help would be greatly appreciated!
Thanks in advance!
Topic Participants
Luis Noronha
Solomon
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