In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter greeted you by your name and remembered what you usually order? Not just you, that would be the case for everyone. And that includes your customers too. 

Similarly, when the visitor lands on your website and your chatbot is greeting them. They might not want to enter their names to the bot every time they visit. So to avoid redundancy you can use the following plug for the Zobot to remember the visitor name and scale-up your customer service experience. Plugs in the Codeless bot are used to create custom functions to achieve customizable actions for your no- code bot. Now let's learn how to create a plug to remember your website visitor name and email address and add it in the chatbot flow built with Codeless bot. 

Note: Remember that the visitor information will be stored only after they agree to the privacy policy. 

Note: Learn more about the context variable here. 

 

Copy, paste the below code and make the required changes.

Note: The visitor names name will be stored in a context variable. It can be used in other cards to provide more personalization. To avail it, type % and choose "visitor.name". 

 

The Plug has 2 cases, success and failure.