How does Zoho handle support operations for our EU users?

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• Lydia | Zoho Desk

  

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• Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

  Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote

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• Live Webinar - Work smarter with Zoho Desk and Zoho Workplace integration

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• Apple iOS 17 and iPadOS 17 updates for Zoho Desk users

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• Zoho Desk Cheat Sheet For The Year-End

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• Hiding Pre-defined Views

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• Exporting All Custom Functions in ZohoCRM

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• Unable to Filter Retail Sales Orders & Need Paid/Unpaid Filter – Zoho Books

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• About Meetings (Events module)

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• How can I hide "My Requests" and "Marketplace" icon from the side menu

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• PDF Annotation is here - Mark Up PDFs Your Way!

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• Ability to assign Invoice Ownership through Deluge in FSM

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• How do you do ticket add ons in Backstage?

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• From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

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• validation rules doesn't work in Blueprint when it is validated using function?

  I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation

• Pull cells from one sheet onto another

  Hello all! I have created an ingredients database where i have pricing and information and i want to pull from that database into a recipe calculator. I want it to pull based on what ingredient I choose. The ingredients database has an idea and i want

• How can Data Enrichment be automatically triggered when a new Lead is created in Zoho CRM?

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• Emails Failing with “Relaying Issues – Mail Sending Blocked” in ZeptoMail

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• How does Zoho handle support operations for our EU users?

  Dear Zoho users, We have some news and reminders about how we handle support operations for Zoho users in the EU Data Center. This is part of our broader commitment to ensuring GDPR compliance and providing secure data handling for all users. We'd like

• Sender Email Configuration Error.

  Hello Team, Hope you are all doing well. We are in the process of creating the Zoho FSM environment in the UAE. When we try to add the sender email address “techsupportuae@stryker.com”, we receive the error message: “Error occurred while sending mail

• Different Task Layouts for Subtasks

  I was wondering how it would be possible for a subtask to have a different task layout to the parent task.

• Layout Adjustment.

  Hello Latha, Hope you are doing well. I wanted to check with you about adjusting the layout columns in the Service Report from the backend, as currently there is no capability for us to customize the layout from our end. Below is the output that I am

• Let us view and export the full price books data from CRM

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• Anyone in Australia using Zoho Books AND has their account with NAB?

  Hi I have an account with both NAB and Suncorp. Suncorp transaction come in the next day however NAB transactions take 4-5 business days to appear. eg: A deposit made today in my Suncorp will be imported into Zoho tomorrow. A deposit made today to the NAB account will be imported maybe Saturday (Friday overnight). I have contacted both Zoho and NAB but noone seems to know why. I was just wondering if anyone else in Australia uses NAB and has this issue (or doesn't) maybe we could compare notes and

• Zoho Often Lag

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• Offer already made- but I withdrew it

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• Importing into the 'file upload' field

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• Layout Rules Don't Apply To Blueprints

  Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now

• Why is the ability Customize Calls module so limited?

  Why can't I add additional sections? why can't I add other field types than the very limited subset that zoho allows? Why can I only add fields to the outbound/inbound call sections and not to the Call Information section?

• Zoho Desk blank screen

  opened a ticket from my email, zoho desk comes up blank, nothing loads. our receptionist also gets the same thing under her login on her computer. our sales rep also gets same thing on zoho desk at his home on a different computer. I tried clearing cache/history/cookies,

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