Orchestly Product Updates | Q1, 2020

Orchestly Product Updates | Q1, 2020

We hope you are all doing well! Even as the world is experiencing a temporary halt owing to the pandemic, let us be optimistic of the days that lay ahead and hope for the best. This too shall pass! 

Inspite of the challenging times, we’ve been up to a steady start at Orchestly and are committed to provide undisrupted assistance to our customers from our remote workplaces. 
 
Here is a rundown of our recent updates:

The all new Custom Function Gallery

We’ve introduced Function Gallery in Orchestly with a set of pre-defined custom functions. All of these functions require basic configuration, after which you can associate them to blueprints and business rules in Orchestly.
Learn more about configuring these custom functions.



Stay connected with Zoho Cliq Integration

Zoho Cliq is a team communication application that promotes organized conversations in your workplace. We’ve integrated Orchestly with Zoho Cliq to simplify the collaboration between your users and teams. You can also create new jobs right from Zoho Cliq.
Learn more about this integration.
 


Implementation and Troubleshoot Access

This feature allows you to provide temporary access of your Orchestly account to our technical support team to assist you build workflows or troubleshoot issues. The access can also be revoked anytime you want. 
Learn more about providing access and its restrictions. 



Business rule gets a revamp

We’ve enhanced business rules in Orchestly to allow users add multiple criteria and actions. We’ve also increased the limit to add criteria to each business rule as 10. 
Earlier, we supported triggering instant actions alone. Now, you can also schedule actions from business rules
Take a look at our detailed forum about this feature. 



What’s next?

  • We are working to support checkbox and radio button fields in Layouts. 
  • You will soon be able to trigger custom functions independently, without any trigger from business rules or blueprints, at pre-defined time intervals using Schedules.
  • We are also planning to provide 'Save as Draft' option for jobs and transitions. 

You can keep a track of our monthly updates in our What's new page. If you have any questions or suggestions feel free to bring it up in  Orchestly's community
 
Happy Orchestrating! 

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