Sell your event tickets online with Zoho Backstage

Sell your event tickets online with Zoho Backstage



Dear Backstage users,
 
We're always looking for ways to improve Zoho Backstage and provide you with the best features to help you organize your events. Recently, we took on the task of helping you facilitate your event registrations more seamlessly. We're excited to introduce our very own ticketing system that's designed to enhance and further automate your user experience.

Here's how you can manage the entire event registration process without a hitch:


Configure a payment mode



With Zoho Backstage, you collect payments for ticket purchases by configuring payment modes. Provide details such as your payout country and currency, and pick from one of our supported payment gateways.


Set up tickets classes



Categorise your tickets so everyone has a place at your event. Create free or paid ticket classes for your events, allowing you to add a name, description, quantity, sales start date, sales end date, and a limit on the number of tickets in a purchase. 

Change the display order of your ticket classes when you have multiple, and feature them on your event microsite. Keep special ticket classes hidden until you choose to reveal them.


Manage registration settings



Set up general registration settings that can be applied to all orders. Put a refund policy in place for your event, and allow attendees to cancel free tickets or request a refund for paid tickets within your defined time frame.
 
If you have to give out tax invoices, you can now collect the required information during the registration checkout phase.
 
You can also view and edit the emails that are sent out at every ticket-related transaction.


Give discounts with promo codes



Offer special discounts and attract more sales with promo codes. Create them on Backstage so that attendees can apply to their order and make purchases at a reduced cost. Customize these promo codes in detail, or put them on pause, if necessary.


Check in using the organizer app



On event day, quickly check in attendees and shorten the registration line. Simply scan the QR code on your attendee's ticket or add in their ticket details, and they'll be all set to engage with others at your event!

Manage your event orders and keep tabs on your sales

Track the sales and revenue you make at your event in real-time.



Finally, you can also manage your event orders in the following ways:

  • View and print an attendee's ticket at any time
  • Resend tickets to the ticket holder
  • Transfer a ticket from the original ticket holder to another person
  • Cancel or refund an order on request
  • View and edit an attendee's profile


We’ve opened up commission-free ticketing in select countries, including the US, Canada, UK, India, and Australia. We also offer a global edition that includes the Philippines, Singapore, Indonesia, New Zealand, Brazil, Chile, Colombia, Hong Kong, Japan, Vietnam, Malaysia, Thailand, and Mexico. We’re working on expanding this to more regions.

Gear up for registrations at your event with Backstage ticketing and let us know how it went in the comments below. You can also write to us at support@zohobackstage.com for any product-related questions.

Happy organizing!

    • Sticky Posts

    • Important notice: Changes in sender domains

      Hello Backstage users, This is a heads-up about a major change with sender domains in Zoho Backstage. In response to Google's new guidelines for email senders, Backstage won't be able to send emails with the sender domain "gmail.com" or "googlemail.com".

    • Announcing Backstage OnAir, our in-house virtual events solution

      These past months have seen a huge rise in the number of virtual events with some of the biggest events of the year going online. Though there's little possibility for virtual events to completely replace in-person ones, COVID-19 has shown how flexible

    • Introducing the mobile app for event organizers

      It doesn't matter if you're planning your first trade show or an annual executive retreat—organizing an event requires your undivided attention. This is especially true on event day, when things can quickly get out of hand. So how can you stay on top of everything happening at your event? Introducing the Zoho Backstage for Event Organizers mobile app, for Android and iOS—designed to improve and simplify your event management. Getting things started on time, checking in attendees on event day, following

    • Announcing Zoho Backstage: Your complete event management software

      With just a few months till the event, you're still racking your brain. Did you advertise to the right audience? Is your event website design appealing? How will you keep attendees engaged and interested during sessions? It doesn't matter if you're organizing

      • Recent Topics

      • Not able to receive emails for a while

        I am not able to receive emails for a while now.

      • Confirmation requested: eligibility and process to downgrade to Forever Free — tenant bigbanghawking.com

        Thank you for your reply. I am testing Zoho Mail from Brazil with the tenant bigbanghawking.com (endpoint: mail.zoho.com) and we are currently on the Premium trial that expires 21/01/2026. Before deciding whether to pay or cancel, I need written confirmation

      • Zoho API v2.0 - get ALL users from ALL projects

        Hello,        I've been trying to work on an automatization project lately and I find it difficult to work with this strict structure. To be more explicit, if i would like to get all users participating in a project i would need to get all projects first.       Same thing with projects. If i want to get all projects, I would need to get all portals first.        The problem with this aproach is that it consumes a lot of time and resources.             I want to ask if there is another way of getting

      • الموقع لا يقوم بالسداد

        السلام عليكم ورحمة الله وبركاته وبعد من أمس وانا احاول السداد للدومين YELLOWLIGHT ولا اتمكن من السداد اقوم بتعبئة جميع البيانات ولكن دون جدوى يطلع لى حدث خطأ ما

      • New in Office Integrator: Enhanced document navigation with captions and cross references

        Hi users, We're pleased to introduce captions, table of tables and figures, and cross-references in the document editor within Zoho Office Integrator. These features allow you to structure documents efficiently and simplify document navigation for your

      • Where Do I set 24h time format in Cliq?

        Where Do I set 24h time format? Thanks

      • 🎉 ¡Seguimos trayendo novedades a Español Zoho Community! 🎉 Confirmada la agenda y ubicación para los Workshops Certificados

        Si todavía no te has hecho con tu entrada para nuestros Workshops Certificados del próximo 26 y 27 de marzo o, por el contrario, estabas esperando que confirmáramos dónde los celebraremos, ¡este post es para ti! 📍¿Dónde nos vemos?📍 Nuestros Workshops

      • User is already present in another account error in assigning users to marketing automation

        Hello everyone Greeting, I had a problem in assigning user in marketing automation, when I try to add it I see this error: (User is already present in another account error) what should I do?

      • How do I get complete email addresses to show?

        I opened a free personal Zoho email account and am concerned that when I enter an email address in the "To", "CC", fields, it changes to a simple first name. This might work well for most people however I do need to see the actual email addresses showing

      • What's New in Zoho POS - January 2026

        Hello everyone, Welcome to Zoho POS’s monthly updates, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how January went. Sort and resolve conflicts Conflicts are issues that may arise when registers and

      • Outlook is blocking incoming mail

        Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks

      • Not receiving email from customers and suppliers

        I am getting error . most of the customers tell me not able to send me email please check i have attached screenshot

      • Create user

        Hello I want to create user, but i get this error Unusual activity detected from this IP. Please try again after some time.

      • File emails in Shared email folder

        Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,

      • Consolidated report for multi-organisation

        I'm hoping to see this feature to be available but couldn't locate in anywhere in the trial version. Is this supported? The main aim to go to ERP is to have visibility of the multi-organisation in once place. I'm hopeful for this.

      • How to Switch from Outlook for Mac to Outlook for Windows

        The most often used file formats for users to manage crucial data are OLM and PST files. PST files keep a copy of data on the configured system from Outlook, while the OLM file contains the Mac Outlook data items, which are only accessible with Outlook

      • Name autocomplete

        Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which is

      • Are custom portals accessible on the Zoho learn smartphone app?

        In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? Thanks

      • How to increase my Zoho sign limit.

        I cannot send a document/contract for signature. Zoho sign says I reached my monthly limit. May I know how to fix this please? Thanks! 

      • Can not add m365 outlook account to zohomail.

        I am attempting to use zoho mail as an imap client to add my outlook.com m365 account. In the m365 exchange admin center i have made sure the imap is enabled. In zoho mail i go to settings, mail accounts, add account, add imap account, i select "outlook",

      • Unable to attach Work Order / Service Appointment PDF to Email Notifications (Zoho FSM)

        I’m trying to include the Work Order PDF or Service Appointment PDF as an attachment in Email Notifications (automation/notification templates), but I don’t see any option to attach these generated PDFs. Is this currently supported in Zoho FSM? If not,

      • local file csv import problem

        The issue occurs when I upload a CSV file via Databridge. In the preview, everything looks correct — the values are in the proper columns. However, after clicking Import, the first column becomes empty, and the values from that column appear in a new

      • Función Deshacer y Rehacer

        Hola. Soy un reciente usuario de Zoho Notebook que he migrado desde Evernote. He encontrado en falta una función que considero muy importante: un botón para "deshacer". Es frustrante cuando se borra un parte del texto o un archivo de una nota, generalmente

      • Tip #59- Technician Console: Exploring View option- 'Insider Insights'

        Hello Zoho Assist Community! Ever wondered how technicians adapt quickly during a live support session? Imagine a customer reaching out with an issue that’s disrupting their work. The technician starts a remote session and begins troubleshooting right

      • MRP or Manufacturing Module for Zoho

        We have been searching for options for a production planning or MRP that will integrate with Zoho.   Zoho Creator is pushed as a platform that can have an MRP built from scratch but we would like to find more of an out of the box solution and modify it to fit our needs.  Are there any recommendations? Would Zoho consider creating a custom solution in Creator to support this need?

      • encountering an error when attempting to associate an email with a Deal using the Zoho CRM extension in Zoho Mail.

        When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.

      • Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?

        Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?

      • Can I add Conditional merge tags on my Templates?

        Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter

      • Zoho mail account ownership transfer

        We recently took over another company and have assumed responsibility for its Zoho account, including Zoho Mail and all related services. We would like to formally transfer ownership of this account to our organization. Could you please outline the complete

      • Email Authentication is Failing

        I'm trying to setup gitlab with email authentication. I used the following configs picked up from: https://docs.gitlab.com/omnibus/settings/smtp/ gitlab_rails['smtp_enable'] = true gitlab_rails['smtp_address'] = "smtp.zoho.com" gitlab_rails['smtp_port']

      • DMARC reports for mail I didn't send: how to deal with?

        I know the enthusiastic amateur's bare minimum about e-mail; am able to set up a Thunderbird account and know the basic acronyms. I have a Zoho Mail account connected to my domain, and have set up SPF, DMARC and DKIM successfully according to Zoho's instruction

      • ms

        Email set up for communication

      • Fix the speed

        It takes ages to load on every step even though my dataset is quite small.

      • Capture Bank Charges for Invoice Payments

        We've added the Bank Charges field in the "Add Payments" page both in Zoho Invoice & Zoho Books. So all you need to do is to enter the bank charges when you record a payment for the invoices. This bank charge will be included to the amount paid for that invoice. Steps to add the bank charges while you record the payment:       1. Click the "Invoices" sub-tab under the "Money-In" tab.       2. Click the 'add payment' link for the invoice that you wish to record the payment for.       3. On the add

      • Image field in custom module

        Hi guy, Is there any hope of adding a custom image field in the custom module? We created a custom module to keep track of assets, and it would be helpful if we could attach an image to the record. Thanks Rudy

      • Deluge Function to Update Custom Field

        I'm trying to get a Deluge function (which will run as part of a Schedule in Desk) that retrieves all tickets with the status "Recurring" and updates the custom field checkbox "cf_recurring" to "true". Here's what I have, which doesn't work: searchValue

      • "View ticket" link is broken

        The "View ticket" link in our Zoho ticketing system confirmation emails is broken (please see attached). Impacts ability to update/review details, and, refresh recollection at a later date. Any help would be much appreciated.

      • import data from Apollo.ai into zoho crm via zoho flow

        I might be asking this question in the wrong forum. We use Apollo.ai to find potential new leads for our business, there are around 10000 leads that we have initially found. We have an Apollo.ai account but just to do searches, we dont use it as a crm.

      • Woocommerce Line Item Information

        I'd like to add each line item from a Woocommerce order to a zoho creator form record. The line items are found within the line items array, but I'm not sure how to get each item out of the array? Any help would be much appreciated.

      • Synching changes to Stripe when changes are made in Zoho Billing

        We have a situation where we have merged customers in Zoho BIlling and then found out later that the payment in Stripe was not updated and still associated with the old customer record. The card gets updated and billed, but that payment is still associated

      • Next Page