How to translate email notifications and reminders in Zoho Bookings?

How to translate email notifications and reminders in Zoho Bookings?

Are you serving customers all over the world?

If so, you've to work with a diverse set of languages. And juggling between multiple languages is no simple feat.


If you fail to communicate to your audience in their regional languages, they'll move to people who do so.

Because languages aren't just a form of communication, they help you build trust.

Moreover, languages play a vital role in communications, especially email notifications.

So how do you convey vital information to your customers in the language of their choice? By translating your email templates.

How do you do that? Probably one by one or manually.

Though we don't offer a one-click email translation yet, we have a workaround that helps you achieve the same with some manual work.



Notes

  • Existing email templates don't get translated when you use this method. You have to change them manually.
  • We've provided you with translated templates in five different languages at the bottom of this article. The languages available are
    • French
    • German
    • Italian
    • Portuguese
    • Spanish
  • Do note that we recommend using your best judgment and making changes to these translated templates as required.
  • You'll get 12 templates for every language. 6 for Staff and 6 for Customers. Feel free to translate the ones you use. You need not translate all of them for this workaround to work. The following emails are translated.
    • Booked
    • Canceled
    • Rescheduled
    • Mark as Completed
    • Mark as No show
    • Reminder Email

Translating Email Templates - An Overview

Let's get an overview of how this will work.

You'll copy the HTML code of the translated templates (given below) and paste it into our workspace notifications.

From that moment, all the one-on-one services that you create (which belong to that workspace) will inherit the translated templates from their corresponding workspace.

This process ruthlessly cuts down a huge portion of manual work and saves you a lot of time.

Let's do it!

Translating your templates

Check out the video tutorial to translate your email templates.



1. Navigate to Settings > Workspaces. Choose a workspace of your choice.

2. Under this workspace, navigate to 'Notifications.' You'll have two tabs over here. 'For Staff' and 'For Customers'. Click on the corresponding tab depending on your preferences. For instance, I want to translate the 'Booked' email that customers receive.

3. Once you are in the customers' tab, click on 'customize'. A pop-up box will open.

4. Click on 'HTML'. Delete the entire code.

5. Navigate to the translated template that we have given you. Copy the entire HTML without making any changes to the code.

6. Paste it in the empty box from which you've deleted the entire HTML.

7. Click on 'Save'.

Voila, you've translated your workspace email notifications.

From now on, all the services you create will have the customer's booked email notification translated. This is yet another feature where you set things once and forget it exists.

Similarly, repeat the process for all the other email templates.

Going back to English Templates

There might be cases where you would want to revert to the original English templates. If so, you can copy the HTML code from our resources section and paste it into your workspace or service notifications depending upon your preferences.

Check out the video for more details.



Downloading Translated Email Templates

Click on the corresponding links to download translated email templates depending on your preferences.
1. English
2. French
3. German
4. Italian
5. Portuguese
6. Spanish
 
In this article, we have learnt to translate email templates with a little bit of manual effort. We hope that this has helped you.

If you have any queries, drop them in the comments. Alternatively, you can reach out to us at hello@zohobookings.com. We'll be delighted to help you out.

I want to try this!

      • Recent Topics

      • Table dimensions

        I try changing the dimensions of the table on my computer but it doesn't change. Do I have to be a premium member or does it only work on the app?

      • Zoho CRM Community Digest - January 2026 | Part 2

        Hello Everyone! Here’s the second part of January’s Zoho CRM Community Digest, rounding up the remaining highlights from the month. From newly rolled out updates to thoughtful implementation questions and practical solutions, the community once again

      • Find and Merge Duplicates to trigger webhook

        My sales team uses the Find and Merge Duplicates feature often to cleanup records in the CRM. We use webhooks to signal to our internal tools database when new Contacts are created, updated, or deleted, in order to keep our DB in sync with Zoho CRM. However,

      • Introducing WhatsApp integration and quick editing capabilities in Zoho Sign

        Hi there, Zoho Sign already helps users collect signatures via email and SMS, and we're happy to announce that you can now send documents and authenticate recipients right through WhatsApp. Some of the key benefits include: Communication with recipients

      • Dynamic Field Folders in OneDrive

        Hi, With the 2 options today we have either a Dynamic Parent Folder and lots of attachments all in that one folder with only the ability to set the file name (Which is also not incremented so if I upload 5 photos to one field they are all named the same

      • Logging Out of FSM

        I have tried to log out of FSM app of the last person and it will not let me do so. I need to log in to my account.

      • Manage Every Customer Conversation from Every Channel inside Zoho SalesIQ

        Your customers message you from everywhere. But are you really able to track, manage, and follow through on every conversation, without missing anything? With interactions coming in from websites, mobile apps, and messaging platforms like WhatsApp and

      • Super Admin Logging in as another User

        How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

      • Enhancement in Zoho CRM: Control who gets to participate in a forecast by customizing the user hierarchy

        Include only users from the sales function; exclude the rest Dear Customers, We hope you're well! We started this year with a series of exciting enhancements to Zoho CRM and to this list, we are thrilled to add an enhancement to forecasting. Let's talk

      • Multiple Zoho One accounts

        Hello. I'm searching for a solution to run multiple organizations under 1 Zoho One account or have a different Zoho One account for each organization and still be able to easily login to each. Currently Zoho One doesn't allow the same email address to

      • Tips and tricks #63: Hold and Drag to select elements in the Show app for iOS

        Hello everyone! Welcome to another tips and tricks article. In today's article, we will learn about the Hold and Drag function in the Show app for iOS. The Hold and Drag option lets you select multiple elements on a slide quickly. Once they are selected,

      • Organize and manage PDFs with Zoho PDF Editor's dashboard

        Hello users, Zoho PDF Editor's dashboard is a one-stop place to upload, sort, share PDF files, and more. This article will explore the various capabilities that Zoho PDF Editor's dashboard offers. A few highlights of Zoho PDF Editor's dashboard: Upload

      • Possible to generate/download Quote PDF using REST API?

        See title. Is there any way after a quote has been created to export to a PDF using a specified template and then download it? Seems like something that should be doable. Is this not supported in the API v2.0?

      • Free Webinar - AI for email: Helpful or Hype?

        Hello, Zoho Mail community! 👋 We're kicking things off with a webinar you won't want to miss—and yes, we're going there: Is AI in email actually useful, or is it all hype? In this session, two of our experts will have an open, no-fluff conversation about

      • Balancing access, security, and productivity with Email Policy

        An organization typically includes multiple user groups, such as leadership, sales, and support, each with different email usage patterns and security needs. Administrators must balance flexibility and control, thereby ensuring email usage aligns with

      • Is it possible to update multiple work items at once?

        Hi, Is it possible to update the statuses/release tags of multiple work items at once? I came across this thread that says it's not possible at the moment, but it was related to the Sprints mobile app. Does this feature not exist in the website as well?

      • See Every IM Conversation as It Happens

        Instant messaging moves fast. Customers expect quick replies and smooth conversations across WhatsApp, Instagram, Facebook, and live chat. But without real-time visibility, small issues become big problems. A session stays open longer than expected. A

      • Dealing With One-Time Customers on Zoho Books

        Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I

      • Selected date present employees roster

        =CHOOSECOLS(FILTER(A2:E5;(INDEX(C2:E5;0;MATCH(VALUE(B8);INDEX(VALUE(C1:E1));0))<>"OFF")*(INDEX(C2:E5;0;MATCH(VALUE(B8);INDEX(VALUE(C1:E1));0))<>"EL"));1;2;2+MATCH(VALUE(B8);INDEX(VALUE(C1:E1));0)) This way sheet looks l

      • Release Notes | January 2026

        We have rolled out a set of powerful new enhancements across Zoho Vertical Studio that bring several long-awaited capabilities to your applications. These updates focus on deeper customization, smarter automation, better reporting, and improved usability

      • Product Request: Send email to Secondary email

        Guys, we should be able to send the campaign to the secondary email too.  Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.  

      • Depositing funds to account

        Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then

      • Franchise

        Is there a solution of how to organize global franchise organisations?

      • Recording overpayment?

        So a customer just overpaid me and how do I record this? I can't enter an amount that is higher than the invoice amount. Eg. Invoice is $195 and he sent $200. He's a reccuring customer so is there a way to record so that he has a $5 advance for future invoice?

      • Holidays

        Hi; For defining Holidays, you need to add logic to handle the year as well as the month & day. We need to be able to enter Holidays for the next year. I need to add a holiday for January 2, 2017, but I can't until January 1st, which is a Sunday and we

      • Composite Product (kit) - Dynamic Pricing

        I am setting up Composite Products for item kits that I sell. I also sell the items from the kit individually. Problem is when pricing changes on an individual part, the Composite Product price does not change meaning when the cost of item # 2 in the

      • Urgent: Slow Loading Issue on Zoho Commerce Website

        Dear Zoho Support Team, I am experiencing slow loading times on my Zoho Commerce website, which is affecting its performance and user experience. The issue persists across different devices and networks. Could you please investigate this matter and provide

      • Need help with importing expenses

        I'm using the template downloaded from the application. When I try to import my expenses, I get the message: Duplicate entry in the Expense Date column. Ensure it contains unique values. None of the rows will import. There are duplicate dates, but they

      • Client Portal ZOHO ONE

        Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would

      • Search not working!

        I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?

      • ERROR CODE :550 - 550 5.1.1 Invalid email recipients

        This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mustafa.ashraf@techlink-eg.net, ERROR CODE :550 - 550 5.1.1 Invalid email recipients

      • What's New in Zoho POS - February 2026

        Hello everyone, Welcome to Zoho POS’s monthly updates, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how February went. Purchase and sell items on different units We have introduced a unit conversion functionality

      • Can i integrate bigin with google voice?

         I make all my calling through google voice to seprate my personal line from business. I want to log my calls with customers automatically but i domt see anywhere where i can do that. Any help? Im pretty sure i wont be able to. Sad

      • POP/SMTP access authentication failed

        I am unable to log setup outlook for my zoho mail account. I am using these settings poppro.zoho.com port 995 SSL smtp.zoho.com port 587(tls)/465(ssl) username/password works on mail.zoho.com but not with POP access. Can you help?

      • Our Review Of Zoho CRM after 60 Days

        The purpose of this is to just share with Zoho why I love their product, but ultimately why I could not choose Zoho CRM for our next CRM. About two months ago we begun a CRM exploration process for our financial planning firm, based in Texas. We already

      • Error AS101 when adding new email alias

        Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.

      • This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

        I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the

      • Allow Admin to Configure Report > More Options Button

        As an Admin, I want to configure the options of the Report > More Options button to improve UX and reduce Developer overhead. See attached screenshot. Original question posted here: https://help.zoho.com/portal/en/community/topic/modify-standard-rep

      • Generate a link for Zoho Sign we can copy and use in a separate email

        Please consider adding functionality that would all a user to copy a reminder link so that we can include it in a personalized email instead of sending a Zoho reminder. Or, allow us to customize the reminder email. Use Case: We have clients we need to

      • You cannot send this campaign as there is no contact in the selected mailing list.

        We have synced contact lists and sent campaigns just fine prior to today.  Now no matter what list I upload when I go to send the campaign it gives an error "You cannot send this campaign as there is no contact in the selected mailing list." And now it

      • Next Page