What's New in Zoho Books - April 2024

What's New in Zoho Books - April 2024

Hello users,

We are back with a bunch of new features and enhancements to make your accounting experience seamless. Keep reading to learn more about them.

WhatsApp Integration in Zoho Books
 

You can now connect WhatsApp to your Zoho Books organization to send notifications of payments and sales transactions directly to your customers. You will be able to customize marketing and utility templates for each module to send notifications. You can also initiate conversations with your customers directly from the app.

Learn how to set up WhatsApp integration in Zoho Books in our help document.

To enable WhatsApp for your customers, navigate to Sales > Customers, select a customer, and edit their Primary Contact or Contact Person details on the overview page. Then, enable WhatsApp as their Communication Channel.



Record ACH Payments for your Retainer Invoices


We have supported ACH payments for your retainer invoices which means, you can record ACH payments for your retainer invoices directly from Zoho Books. Additionally, customers can make ACH payments through external links or in the customer portal. Once the payment clears within 3-5 business days, a payment receipt will be generated for the invoice in Zoho Books.

To record ACH payments, go to Sales > Retainer Invoices. Select your preferred ACH payment gateway when creating or editing an invoice.



Add your MSME details in Zoho Books [India]

As per Section 43B(h) of the Finance Act 2023, you should make payments for purchases from (Ministry of Micro, Small & Medium Enterprises) MSME registered businesses within 45 days from the date of purchase to ensure timely payments to avoid tax implications.

If your organization is MSME registered, you can add your MSME details in Zoho Books. Simply enter your MSME/Udyam registration number in your organization's address. Additionally, you can add the MSME details of your vendors in Zoho Books, to track and manage unpaid bills from MSME vendors directly from your dashboard and make timely payments within the 45 days.




Apply Late Fees to Your Invoices [US Edition]

Now, you have the option to apply a late payment fee if your customer misses the due date for an invoice. You can specify how many days past the due date the fee will be applied and choose the calculation method based on the invoice amount. Additionally, you can track all late fees applied in your organization under a default account.


To enable this feature, go to Settings > Preferences > Invoices and toggle the Late Fee Preference option.

Note: This feature is available only in the Premium, Elite and Ultimate plans of Zoho Books. Visit our pricing page for a comprehensive list of features in each plan.



Enhanced Comments & History Section
 

We've upgraded the Comments & History section of your transactions with new features. Now, you can tag and notify other users about a transaction within your comments. Additionally, you can emphasise your words with style using bold, italic, and underline options.


Zoho Inventory Add-On Updates

Void Option for Transfer Orders

Now, you can easily void transfer orders that have been partially or fully processed, making them inactive. This automatically updates stock levels in both the source and destination branches. You also have the option to convert void transfer orders into drafts for any needed adjustments before resending.

To void a transfer order, go to Items > Transfer Orders, and choose Void from the More dropdown menu on the transfer order's overview page.

Cumulative Stock for Item Groups

You can now efficiently track the total stock in hand of all items within an item group to manage and reorder them easily. View the cumulative stock in hand of each item group in the Item Groups module.

Other Feature Enhancements
 

UPI ID Option for Invoice QR Codes

We have introduced the UPI ID option for your invoice QR codes. 
You can include your UPI ID as a QR code on the PDF of your invoices. This allows your customers to scan the QR code with their device and make payments directly to your UPI ID.

To use this feature, go to Settings > Sales > Invoices > General and select UPI ID as the QR code type in the Invoice QR Code section.



TDS Surcharge and Cess [India Edition]

We have introduced the options to include TDS surcharge and cess within a TDS group tax. Now, when you apply the TDS group tax to a bill, the surcharge and cess amounts will be deducted along with the TDS tax amount.

To add new TDS surcharge and cess rates, navigate to the TDS Rates page in Taxes under Settings
.





 
The Zoho Finance Workshop 2024 

Join us for a two-day workshop and get hands-on experience with our Zoho Finance suite. Registrations are currently open for cities across India, the GCC, and Canada. Visit this page to register and for more details.




That's it from us for this month's product updates! We hope the latest enhancements are helpful for your business. You can also visit the 
What's New timeline for byte-sized information about our previous feature updates and enhancements.

We'll catch you in next month's product updates. Until then, if you require any assistance or need clarifications, feel free to write to us at support@zohobooks.com, we'd be happy to help!

Best regards,
The Zoho Books Team


      • Recent Topics

      • Campaigns unsubscribe/manage preferences links

        Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to
      • email address somehow still not verified (?!)

        L.S. After creating a new email template in CRM I was about to send a group email to my clients, then Zoho CRM announced that they would change the sender address to some kind of Zoho-e-ddress because my email address "has not been verified". Not only
      • Marketing Tip #17: Add credibility to your online store with Review Widgets

        One of the fastest ways to build trust in an online store is to show real customer feedback right where people are deciding to buy. Third-party widgets let you embed things like Google Reviews, Instagram feeds, or even a WhatsApp chat button. These add
      • adding several team members to an Opportunity

        How can we add several team members to one opportunity for collaboration? I have researched and only found something called Deal Team which I cannot find in my CRM to configure.
      • Bulk update Profile Permissions

        Dears, What should we do if we add new forms or reports and need to update more than 20 permissions? Updating them one by one feels pretty harsh, doesn’t it?
      • Filter in fields from Jira extension

        We have installed the Jira extension so we can maken Jira issues from Zoho desk. In Zoho desk I can also see the Jira issue status for example but I can not filter on this field. I would like to setup an filter showing me the closed Jira issues. How can
      • Zoho Creator customer portal limitation | Zoho One

        I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
      • Add Reporting feature to display variance/change columns when comparing periods

        When running reports to compare periods (for example, Profit and Loss comparing current year to previous), I would like to be able to display variance columns in both (a) amount or (b) percentage.
      • Link Contacts to Billed Accounts

        Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?
      • Pre-Zoho Sales Info - Best Way to Add to Desk / CRM

        My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
      • CRM function REST API response format

        Is there a way to control the JSON response returned by the CRM function REST API? If I call a function using either OAuth or an API key it returns a 200 OK response with a string in the format shown below. I am using a particular feature of an external
      • Using MPN across multiple SKUs and inventory tracking

        I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
      • Unable to Access Application:

        Whenever I try to access my application from the desktop, say I am editing it and want to test something in the desktop environment I get: An error has occurred. An internal error has occurred. Please check the URL , or try refreshing the page I can edit
      • Evernote (ENEX) import limitations

        I have been with Evernote since 2010, but the latest price increase is ridiculous. I am currently testing Zoho Notebook as a replacement. I am impressed so far - if it were not for critical need to import legacy Evernote notes, I would 100% migrate to
      • Cannot see Application from Lookup field

        Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,
      • Zoho CRM Meetings Module Issues

        We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
      • Zoho Books integration sync from Zoho CRM does not work

        Hi Zoho Community & Zoho Support We just tried to get a sync some products into Zoho Books from CRM using the native sync and we're getting an error: "It looks like some mandatory fields you're trying to map are empty. Please provide valid field names
      • Disable Auto Send Email Notification in Invoice Creation

        Here is what I am facing Make payment via Razor Pay (All Good) Capture payload data on my webapp Send this data, along with other data to Zoho books to create the invoice However in this step - An email goes to the client + The Invoice remains as draft
      • P & L Sub-categorized accounts

        How can I show sub-categorized Income and Expense accounts on the P & L report?
      • Report showing Bill Details with Project and Sales Invoice Number

        Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project
      • Advanced Payment for Inventory Items with serial numbers

        Hello, We sell equipment that we track the unique serial numbers on using Sales Orders. We can charge the customers an advanced payment, then the balance on delivery. We cannot figure out a way to do this in Books/Inventory: - Cannot part invoice a SO
      • Is it possible to restrict ZCRM user to see only custom views created by administrator

        I have segmented data in my CRM and I want to allow different users to be able to see only parts of it based on some criteria. I've tried to create and share a custom view, but then there is always an option for user to see all open lead for example.
      • Issues Logging into ZOHO

        Hello, one of my coworkers is having issues logging into ZOHO, she has requested a code when entering and the email is correct but she has not received the code. can you help us with this?
      • Google Fonts Integration in Pagesense Popup Editor

        Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
      • Add Popup Rejection Metrics to Reports

        Hello Zoho PageSense Team, We would like to request improved reporting for popup interactions. Current Limitation: PageSense currently provides conversion data, but there is no clear visibility into: Popup rejections Popup closes (✕ button clicks) Dismissals
      • Ability to Reset / Reinitialize Popup Cookies

        Hello Zoho PageSense Team, We would like to request the ability to manually reset popup cookies. Current Limitation: At the moment, it is not possible to initiate a new popup cookie from the our side. Visitors who rejected or closed a popup will not see
      • Control Popup Cookie Expiration Duration

        Hello Zoho PageSense Team, We would like to request an enhancement related to popup cookie management. Current Limitation: Currently, PageSense popup cookies remain active for 365 days, and this duration cannot be modified by us. If a visitor closes or
      • Clone / Export Popup Design Across PageSense Projects

        Hello Zoho PageSense Team, We hope you’re doing well. We would like to request an enhancement that allows popup designs to be reused across different PageSense projects. Problem Statement: Currently, Zoho PageSense allows popups to be duplicated only
      • Are there settings for hyperlinks?

        Clicking a hyperlinked cell in Sheet creates this little pop-up with the actual hyperlink inside. Is it possible to have a 1-click link where if you click the cell it opens the link directly with no pop-up?
      • Automatically include all ticket attachments in the ticket resolution email

        Hello Zoho Community, We are implementing Zoho Desk in a real customer-facing production environment and have run into a limitation that is becoming a blocking requirement for our clients. The problem When a ticket is closed or resolved, Zoho Desk sends
      • Keep Zoho People Feature Requests in the Zoho People Forum

        Hello Zoho People Product Team, Greetings. We would like to submit a feature request regarding the handling of feature requests themselves, specifically for Zoho People. Issue: Feature Requests Being Moved to Zoho One Zoho People feature requests are
      • Can I write a check in Zoho Books with no associated bill?

        This currently does not seem possible, and I have a client that desperately needs this function if I am able to convert them with Quickbooks. Thank you in advance for your reply. 
      • Finding text within a ticket: Expand All or Search this Ticket

        The auto-collapse feature within a ticket is nice for screen scrolling, however it makes it difficult to find text within the ticket if the email is collapsed. In fact you cannot find text if it is collapsed. I would like to propose a feature that allows
      • Books & Desk. Client mapping

        Hi, I’ve been using Zoho Books for several years and am now looking to improve my customer service. I'm experimenting with Zoho Desk and want to sync and map my client data from Zoho Books. However, it seems that mapping requires both contacts to have
      • String handling

        If I cut a currency string from a quote and try and paste it into the Deal "Amount", it will fail unless I manually delete any commas. Dollar signs are no problem, but comma's seem to fail. Please correct this Input Validation error.
      • Allow Stripe Credit Card and Stripe ACH payment methods to be enabled separately on an invoice.

        I need to be able to pick at the invoice level whether Stripe Credit Card and/or Stripe ACH payment methods are available. Currently, I'm not able to select from the two Stripe payment methods individually on an invoice. However, there are some larger
      • Feature Request - Allow Customers To Pick Meeting Duration

        Hi Bookings Team, It would be great if there was an option to allow customers to pick a duration based on a max and minimum amount of time defined by me and in increments defined by me. For example, I have some slots which are available for customers
      • YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.

        YouTube Live streaming? how to? Zoom has this feature, built-in. Can't find it on zoho meetings.
      • Feature Request - A Way To Search Item Groups

        Hi Inventory Team, I can't find any way to filter or search by fields of Item Groups. It would be great to see that functionality added. I have a use case where a single product might come from 5 or more suppliers and each supplier's item is an Item in
      • Feature Reqeust - Include MPN In Selectable FIelds

        I have noticed that the MPN is not available to show in the list view of Items. Please consider adding it as EAN, UPC and ISBN are all available, so it doesn't make much sense to exclude this similar option. Thanks for considering my feedback.
      • Next Page