What's new on Zoho Marketplace for December 2020

Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in December 2020.

	Duocom for Zoho Integrate Duocom with your Zoho product and access all your telephony functions within Zoho. Receive, make, and record phone calls without leaving Zoho. Learn more
	Xtend for Zoho CRM Automate inbound and outbound calls and manage peak call center loads through efficient call handling, Interactive Voice Response System (IVRS), Automatic Call Distribution (ACD), Campaign Management, Voice Recording, Conferencing, and much more. Learn more
	99acres Extension for Zoho CRM Pull all customer inquiries from 99acres and push them to Zoho CRM so you can view them without switching between screens. Categorize 99acres leads based on projects and lead source and distribute those leads among CRM users with ease. Learn more
	Whatsapp and Instagram integration by Wazzup for Zoho CRM Interact with clients using a means of communication that is convenient for them, right from Zoho CRM. Use the Wazzup extension to integrate WhatsApp and Instagram with Zoho CRM and send/receive texts, photos, documents, and emojis from Zoho CRM. Learn more
	Pipedream Extension for Zoho CRM Build workflows that connect Zoho CRM with thousands of other apps and streamline your business processes. Add steps to run the Node.js code (using virtually any npm package) and perform pre-built actions. Learn more
	Labs64 NetLicensing Extension for Zoho CRM Integrate your customers' entitlements in NetLicensing with Zoho CRM. The extension will automatically add a new "Customer Number" field to the Accounts module, which will be used to retrieve all available licenses for a particular vendor. Learn more
	Global Address Finder for Zoho CRM Collect, validate, and automatically enter exact street addresses in your Zoho CRM from a database of over 249 countries around the world using Global Address Finder. Learn more
	OSync for ZohoCRM - Salesloft Integration Extend and improve your sales process for a better buying experience and better sales engagement by syncing data between your SalesLoft and Zoho CRM accounts. Learn more
	Auto Gender and Salutation Detection for Zoho CRM Reduce the amount of effort put into contact maintenance and improve your data quality. Automatically determine the gender and form salutation based on the first name and country of origin. Learn more
	Arrivy Extension for Zoho CRM  Enable your sales teams to cooperate smoothly with their operations and dispatch team on Arrivy and seamlessly hand off tasks while providing an engaging customer experience. Learn more
	G-Connector for Zoho CRM  Pull your Zoho CRM data into Google Sheets so you can edit it and then push it back to CRM. Schedule automatic data syncs with Zoho CRM, create data snapshots, and monitor your Zoho CRM data. Do more, faster. Learn more
	DHL Extension For Zoho CRM Integrate Zoho CRM with the DHL extension to easily track your DHL shipments using DHL tracking numbers in Zoho CRM. Get the shipping rate for different delivery options without having to swap between applications. Learn more
	Accurate Investigation Services For Zoho Recruit Activate the Accurate Investigation Services background and pre-employment screening integration on Zoho Recruit and allow recruiters to order background checks, credential verifications, drug and health screenings, motor vehicle and Form I-9 or E-Verify reports from Zoho Recruit. Learn more
	SkillSurvey Reference Extension for Zoho Recruit Enable users to submit candidates for a SkillSurvey Reference check and access a finalized report right from Zoho Recruit. Save time and allow recruiters to track the candidate process and easily access the final report for future use in Zoho Recruit. Learn more
	ServiceNow For Zoho Cliq Manage workflows and reduce the complexity of your work. Raise and resolve incidents instantly and stay updated with their progress on Zoho Cliq using the ServiceNow extension. Learn more
	Twilio SMS and WhatsApp Integration for Zoho Cliq Integrate Twilio SMS and WhatsApp with Zoho Cliq and get all your messages delivered right to Cliq. This extension supports both incoming and outgoing messages with attachments. Use the "/twilio" command to send your messages from Cliq through Twilio. Learn more
	MYOB for Zoho Desk Powered by Zoho Flow Send branded invoices, track expenses, and enable recurring invoices to manage subscriptions. Create tickets for MYOB customers and share invoices and estimate information without leaving Zoho Desk. Learn more
	Burst SMS for Zoho Desk Send outbound messages and receive inbound messages as tickets in Zoho Desk. Integrate BurstSMS with Zoho Desk to access your BurstSMS account from within Zoho Desk. Learn more
	Zoho CRM for Zoho Desk Give your sales and support teams a holistic view of your customers by maintaining a single customer and product database that is always in sync. Cross-sell effectively, send timely responses, and retain unhappy customers. Learn more
	Bigin for Zoho Desk Keep track of all customer ticket information from within your Bigin account. Enable your salespeople to access the support data associated with all of their customer records so they can make contextual and better-informed sales calls. Learn more
	APPSeCONNECT Integration for Zoho Commerce with Dynamics 365 Business Central Automatically sync the information and address details for online registered customers from Zoho Commerce to Microsoft Dynamics 365 Business Central. Sync Orders from Zoho Commerce to the Sales Order section of Microsoft Dynamics 365 Business Central. Learn more
	APPSeCONNECT Integration for Zoho Commerce with SAP Business One Integrate Zoho Commerce with the SAP Business One Back Office ERP system to streamline your order processing. Ensure a secure, bi-directional, and fully automated exchange of critical business data such as customers, items, stock, sales orders, and more. Learn more
	DATEV Export for Zoho Books Avoid redoing the same work by automatically importing all accounting-related data invoices, credit notes, bills, vendor credits, expenses, any bank or cash transactions from Zoho Books into DATEV. Learn more
	Jira for Zoho Projects powered by Zoho Flow  Access crucial information from Jira without leaving Zoho Projects and create projects for clients who are JIRA users from Zoho Projects. Sync any change in projects, issues, comments, and issue statuses made in JIRA with Zoho Projects in real-time. Learn more
	Zoho Sprints for Zoho Show  Insert Zoho Sprints cards with the details of your projects directly into your slides on Show. Visualize project progress using smart elements, charts, and tables and create engaging presentations for your project stakeholders without switching tabs. Learn more

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace. Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you've missed any: New on Zoho Marketplace

• Topic Participants

• Reena Makwana

• Sticky Posts

• What's new on Zoho Marketplace

  You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

• Recent Topics

• Ability to add VAT to Retainer Invoices

  Hello, I've had a telephone conversation a month ago with Dinesh on this topic and my request to allow for the addition of VAT on Retainer Invoices.  It's currently not possible to add VAT to Retainer Invoices and it was mutually agreed that there is absolutely no reason why there shouldn't be, especially as TAX LAW makes VAT mandatory on each invoice in Europe!   So basically, what i'm saying is that if you don't allow us to add VAT to Retainer Invoices, than the whole Retainer Invoices becomes

• Time Log Reminder

  Tracking the time spent on tasks and issues is one of the most important functions of a timesheet. However, users may forget to update the time logs because they have their own goals to achieve. But, time logs must be updated at regular intervals to keep

• [Early-access] Introducing Zoho's CommandCenter - Cross-Zoho business process automation

    Resources to help Webinar recording | Documentation  Feature Restrictions Currently available on early-access only for US data center accounts Features Role CommandCenter as a Service uses signals across Zoho services to propel the movement of records

• Tip #58- Accessibility Controls in Zoho Assist: Learning- 'Insider Insights'

  Learning should be clear and interruption-free for everyone. Timely feedback plays an important role in helping users understand actions as they happen, without breaking their focus. In this post, we’ll explore the final section of Accessibility: Learning.

• ZIA "Generate Content" action doesn't have contexual data from the ticket

  "Generate Content" action doesn't have contexual data from the ticket. I try to get AI to help me with this ticket but it doesn't seem to have any ticket information as context. Although the ticket has a lot of information in it.

• Zoho Desk - Zoho FSM Integration issue on Mobile and iPad

  Hello Team, I am trying to create a Work Order (WO) using the Zoho FSM integration (Add-on Service) that is integrated with Zoho Desk. The issue is that the integration is not working on mobile devices and iPads. While I am able to create the WO, Request,

• E-File Form 1099 Directly With the IRS From Zoho Books

  The Form 1099 filing season has begun, and businesses are required to e-file certain forms with the IRS to report payments made to vendors and contractors. If your business made qualifying payments during the year, you must e-file the appropriate Form

• Can I hide empty Contact fields from view?

  Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be willing to learn to code a button, but I am highly confused about it and thus worried it would be beyond me.  I've looked at a lot of the developer documents and I'm not able to make a lot of sense of them.  Thank you in advance to anyone who knows the

• Suggestions for showing subscribed Topics in CRM (contact record)

  We have several Topics set up in ZMA. We also have a sync set up between ZMA and CRM. I'd like to display the subscribed topics on the CRM Contact record. This will allow the Sales team (who uses CRM) to see at a glance what topics a Contact is subscribed

• Replies sometimes creating separate ticket

  Sometimes when a customer responds to an email coming from Zoho Desk, instead of adding a reply to the original ticket, a separate ticket is created. This happens even though the response subject line contained the ticket number, and the person responding

• Re-hide fields when option is unselected

  Hi all Can anyone help me with this - when I create a 'show' field rule for when a dropdown option is selected, how to I make it so the 'show' option re-hides if that option is no longer selected?

• Allow Attaching Quartz Recordings to Existing Zoho Support Tickets

  Hi Zoho Team, We would like to request an enhancement to how Zoho Quartz recordings integrate with Zoho Support tickets. Current Behavior: At the moment, each Quartz recording automatically creates a new support ticket. However, in many real-world scenarios:

• Custom Fields

  There is no way to add a custom field in the "Timesheet" module. Honestly, the ability to add a custom field should be available in every module.

• Consultant-Only Booking Page

  Zoho Bookings does not allow for Meeting Type OR Workspace-Wide booking pages to be turned off. This is detrimental to organizations that have territory-based or assigned accounts, because if prospects can go to these booking pages and either select the

• All new Address Field in Zoho CRM: maintain structured and accurate address inputs

  The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update

• Call result pop up on call when call ends

  I’d like to be able to create a pop up that appears after a call has finished that allows me to select the Call Result. I'm using RingCentral. I have seen from a previous, now locked, thread on Zoho Cares that this capability has been implemented, but

• Custom Sorting based on other columns in table

  I need the ability to apply custom sorting to a text-based dimension in the X axis where the sorting is based on another column in the table. For example, I have a chart report where the X axis is a text label. I would like to be able to sort those text

• Feature Request: Enable Custom PDF Layout Editor for All Modules (Including Package Slips)

  Hello Zoho Community and Product Team, I am writing to share a suggestion that would significantly enhance the customization capabilities within Zoho Books. We all appreciate the power of the Custom PDF Layouts (the "New" template engine) that allows

• Is there a way to invoke deluge function from within a widget?

  Hi! I have custom functions in deluge and I was wondering whether there is any way to call this function through a widget? Something like on click of a button inside a widget, run the deluge custom function. Would this be possible?

• Can a default task Priority be set?

  The "Priority" field in the Task layout does not allow a default to be set. Is there another way of doing it? Because the current default is "None" and the Zoho Kanban board design has selected this field as critical information to surface by including

• Adding a threshold to a line chart based on date range

  I have a line chart that is tracking a percentage over time. It also has a filter for 50 different clients. I would like to create a threshold that is based on a portion of the date range. As I understand it, this would be done by adding a column to the

• Resize Signature field dynamically

  On the tablet, it is perfect. But on smaller mobile devices and PCs, both web and application, it is too small for people to sign. Is there any plan to make the signature field size dynamically in the future update?

• Super Admin Logging in as another User

  How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

• Zoho Creator Application - New User Not able to access the application

  In Zoho Creator, The newly added user not able to access the " Added Application" - User has received the Invitation Email, but while clicking "confirm Account" in the invitation Email, the following error message has appeared. "Sorry! you cannot accept

• Deleting Salutation Field

  We have updated our lead input screen and 'Salutation' has appeared. This is not visible in the 'Edit Pgae Layout' screen so cannot be moved to 'List of Removed Fields'  Salutation is visible in the list in 'Customization - Fields' however I can only 'Edit' or 'Replace' I cannot delete and I do not need this field on my lead input screen.  Please can you advise how to get rid of this.  Screen shots can be provided if needed.  Thank you Tasha

• Auto-Generate & Update Asset Serial Numbers using a custom function (Assets Module)

  Hello Team, I’ve been working on a script to automate one of our processes in Zoho FSM, and the core functionality has been successfully implemented. However, I’m encountering an issue related to serial number allocation, which is not working as expected.

• Partner with HDFC And Sbi Bank.

  Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.

• Zoho Mail iOS app update: Access Delegated Mailbox.

  Hello everyone! You can now access the delegated mailbox from within the iOS version of the Zoho Mail app. To access the delegated mailbox: Open the Zoho Mail app. Go on to the 'Email' module. Tap the profile picture. Choose the delegated mailbox Please

• How to convert Lead's country field from Text to Pick List

  Hi, I would like to change the default country field in ZCRM from text to pick list. It looks like not I can't delete default country field and recreate it as pick list nor can i create an new custom field country because such a label belong to default field. So what do I have to do? Any ideas? L

• How create a draft via workflow?

  I wish to create a workflow rule for specific emails that creates a draft response - not an automatic email reply, but just a draft with a set response ready to be verified by an agent who can then manually select recipients. Alternatively, the workflow

• New feature: Invite additional guests for your bookings

  Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to make

• Improved Contact Sync flow in Google Integration with Zoho CRM

  Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this

• Image field in custom module

  Hi guy, Is there any hope of adding a custom image field in the custom module? We created a custom module to keep track of assets, and it would be helpful if we could attach an image to the record. Thanks Rudy

• Cannot reorder fields in Page Layout in Expenses and Purchase Requests

  It is very inconvenient that the custom fields in Page Layout cannot be re-ordered. The only way is to remove the fields and re-create them; however, it is impractical. This would affect the reports and dashboards we are having. Not able to re-order the

• الخصم على مستوى فاتورة المبيعات

  السلام عليكم ورحمة الله وبركاته مطلوب في إنشاء خصم على مستوى فاتورة المبيعات وليس على مستوى البند أريد معرفة الطريقة؟

• VAT and Taxes option not available

  Dear ZOHO Team , The VAT and Taxes options in my ZOHO books account not available,I tried to find how to enable or check the way to use this option but unfortunately couldn't find it anywhere ,I'm in UAE ,kindly let me know what to do to solve this issue

• Default Tagging on API-generated Transactions

  If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using

• Direct Feed (Bank)

  Is Direct feed integration for AlRajhi and ADCB bank supported by Zoho Books in GCC/Saudi

• Sales Order, Invoice and Payment numbers

  Hi zoho friends, it is me again, the slow learner. I'm wondering if there is a way to have it so the Sales order, invoice and payment numbers are all the same? It would be easier for me if they were the same number so there is not so many reference numbers

• MS Teams for daily call operations

  Hello all, Our most anticipated and crucial update is finally here! Organizations using Microsoft Teams phone system can now integrate it effectively with Zoho CRM for tasks like dialling numbers and logging calls. We are enhancing our MS Teams functionality

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