What's New this August 2019 in Zoho Invoice?

What's New this August 2019 in Zoho Invoice?

Hello everyone,

A slew of new integrations and enhancements are what awaits you this month! Keep reading to know what we've added to Zoho Invoice in this past month.

Enhancements to Zoho CRM integration


The Zoho Invoice - Zoho CRM integration has been enhanced to bring more context to customers when syncing them with Zoho CRM. As part of this enhancement, we've made the below changes:
  • To differentiate between B2B and B2C customers, we have now added a field Customer Type in the contact creation page, to choose if a customer should be marked as "Business" or "Individual". 
  • When setting up the modules to be synced from Zoho CRM, you can now choose if you want to sync Contacts in Zoho CRM that do not have an Account associated to them, as "Individual" customers in Zoho Invoice. With this, you can accomodate both B2B and B2C customers. 
  • A "Business" customer in Zoho Invoice will be synced with the Accounts module of Zoho CRM. An "Individual" customer in Zoho Invoice will be synced with the Contacts module of Zoho CRM.



Provide a header for line items


Categorize your line items in invoices and estimates with the help of item headers. When you create a new invoice, recurring invoice, or estimate, you can now add an item header for the line items. Multiple headers can be created, dragged and placed above any item. Once you have added item headers, you can get a clear segregation of the items in the final PDF of the transaction. This feature is available in all the predefined templates.

To add item headers:
  1. Go to the Invoices/Recurring Invoice/Estimates module.
  2. Click + New to create a new transaction or edit an existing one.
  3. After entering the line items, click the dropdown next to Add Another Line.
  4. Select Add Item Header.
  5. Add the header name.


Bulk update projects in invoice line items


No more hassle of manually associating projects to each of your line items in invoices. When creating an invoice, with the help of the bulk update option, you can now select the line items and associate projects easily in one go.

To do this: Go to Invoices > Click + New > Select the customer and enter the line items > Click Bulk Update Line Items > Select line items to be updated > Click Update Project > Select a Project > Update.



Set profile level preference for recurring invoices


You can now set customer level preference for recurring invoices. With this update, when you create a recurring invoice, you can choose how its invoices should be sent to customers. Similarly, you can save the desired preference for each recurring profile. If you have the same preference for multiple recurring invoice profiles, you can also
bulk update the same.

To set this preference: Go to Recurring Invoices > Select + New or edit an existing profile > Click the gear icon next to Preferences in the bottom of the page > Select the preference > Save.




Accept ACH payments through Stripe (Global and US Edition)


Users having Zoho Invoice - Stripe integration can now accept payments via Stripe ACH. With Stripe ACH, you can charge your customer’s bank account to receive payments seamlessly.
Learn More  
Note : Stripe ACH is available only for US based organizations.

View invoice details contextually


Want to quickly check the details of the invoice created from an estimate? You can now view the invoice details contextually, within the estimates module. Once an estimate has been invoiced, you can view the corresponding invoice's details by clicking "View the invoice" link in the Comments & History tab of the estimate.




Give these features a try and share your thoughts in the comments below. We will be back again next month with a fresh set of updates in
Zoho Invoice for you.


Cheers,
Lavanya
The Zoho Invoice Team










    • Sticky Posts

    • Zoho Invoice: Playing Back 2023

    • What's New in Zoho Invoice - Q3 2023

      Hello everyone, We're back with several updates and enhancements to make your invoicing experience better. Read the post below to discover what's new. Stripe Recurring Payments (India Edition) If you have integrated with Stripe, you can use it to collect
      • Recent Topics

      • Default Sorting on Related Lists

        Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created
      • Credit Management: #1 Credit You Owe vs Credits Owed to the Business

        Think about the last time you ordered food online. You might have paid in advance through your card, but you received a $20 refund because your order got delayed or cancelled. In most apps, refunds don't go into the bank account directly; instead, they're
      • Tip #46- Turn Every Session into an Insight with Zoho Assist survey report- 'Insider Insights'

        Delivering exceptional remote support isn’t just about resolving issues, it’s about understanding how both customers and technicians experience each session. That’s where Survey Report in Zoho Assist come in. You can configure and customize survey questions
      • Enhancing Zia's service with better contextual responses and article generation

        Hello everyone, We are enhancing Zia's Generative AI service to make your support experience smarter. Here's how: Increased accuracy with Qwen One of the key challenges in AI is delivering responses that are both contextually accurate and empathetic while
      • Allow the usage of Multi-Select fields as the primary field on "Layout Rules"

        We want to force our users to enter some explanation strings when a multi-select field has been utilized. I can't understand the reason for the usage restriction of Multi-Select fields as a primary field. This is a simple "Display hidden mandatory field
      • CRM/Bookings integration edits Contact names

        Hi there, I've installed the extension that connects Zoho CRM and Zoho Bookings. When we get a new appointment from Bookings from an existing Contact, that Contact's record shows this: First Name was updated from asd to blank value Last Name was updated
      • Domain Change

        “Please update my Email-in domain from @biginmail.biginmail.in to @biginmail.zoho.com. Messages to the .in domain are bouncing.”
      • Webhooks Limit Exceeded

        Today, I received an error message saying, 'Total number of Webhook call exceeded', but when I look at Manage > Billing, it doesn't look like any of my invokeURL calls are being logged. Following the advice from this thread: https://help.zoho.com/portal/en/community/topic/webhooks-daily-limits-in-zoho-creator
      • Auto select option in CRM after Zoho Form merge

        Hi, I have a dropdown field in Zoho CRM that is filled with a Zoho Form. The data is filled but not automatically shown. After selecting the right value in the dropdown the information a second field is shown. So the question is; how can I make the dropdown
      • Bring your CRM data straight into your presentations in Zoho Show

        Let's say you are working on a presentation about your team's sales pipeline for an upcoming strategy meeting. All the information you need about clients and leads is in Zoho CRM, but you end up copying details from the CRM into your slides, adjusting
      • Improved RingCentral Integration

        We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.
      • Introducing New APIs in Zoho Contracts

        We are excited to announce the release of new APIs in Zoho Contracts to help you automate and manage every stage of your contract lifecycle more efficiently. Here’s a quick overview of what’s new: 1. Complete Contract Draft You can use this API to complete
      • Vimeo

        For me Vimeo is the most important video social channel for media and filmmakers. Would others agree and like it added to Zoho Social.
      • Delete a department or category

        How do I delete a Department? Also, how do I delete a Category? This is pretty basic stuff here and it's impossible to find.
      • Organization Emails in Email History

        How can I make received Org Emails to show up here?
      • How to setup pricing in Zoho

        Hi everyone, I am relatively new here and have just moved from my old inventory system to the Zoho one. I am trying to get my head around how it all works. I am mostly setup connected to a shopify store, but I do manual sales also For manual invoicing,
      • Prefilled Date fields auto-changed and then locked when using “Edit as new”

        If a document out for signature has date fields (not SignedDate fields) that were pre-filled before sending, and then you use “Edit as new” to create a new version of the same document, the value of those date fields gets automatically changed to today
      • Is there a way to update all the start and end dates of tasks of a project after a calendar change?

        Hi! Here's my situation. I've built a complete project planning. All its tasks have start dates and due dates. After completing the planning, I've realized that the project calendar was not the right one. So I changed the project calendar. I now have
      • Access Phone Field Components (Country Code) Directly

        Hello everyone, I'd like to propose an enhancement for the Phone field in Zoho Creator. The Problem: The Phone field captures the country code and local number separately, but stores them as a single string (e.g., +1234567890). To get the country code,
      • Send mass messages through WhatsApp from the Tickets module

        Hi Everyone! Effective communication is key to delivering prompt and reliable customer support. Because WhatsApp is one of the most widely used and familiar messaging platforms, it's an effective channel for agents to reach customers who have submitted
      • Lead Owner Signature Merge Field

        I want to automatically insert a signature (i.e. contact info usually found at the bottom of an email) into an email template, depending on who the lead owner is. What is the merge code for the Signature from a Users profile? CRM > Settings > Customization > Templates There is a popup near the bottom of the edit screen which says: "You can insert a Signature, which is available as a merge field in the users section." It is also referenced on this page: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/customizing-templates/articles/template-builder#Merge_Fields
      • How do I create a time field?

        I want a field that only records time. I can only see how to create a date-time field. If I do that and enter a time, without a date, nothing is recorded. If I create a number or decimal field, I cannot use it in time calculations. All I want is a field
      • Alternating columns - How to reverse order on mobile - Responsive template

        Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row
      • InvokeURL butchering JSON for OpenAI API calls

        My organization works with mostly educational institutions. We have a custom module called "Schools", which is the user-entered school name they put when using our service (which they enter along with their state and zip code). We want to map this to
      • Custom order for Current Stage (Blueprint field)

        Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!
      • CRM E-mail Sync from Outlook

        We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.
      • Run your help desk on your schedule

        In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk.   In order to accommodate teams that work
      • The Customer Happiness REST API is broken

        1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per
      • Automatic Department and Employee Sync Between Zoho One and Zoho People

        Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
      • Zoho Expense and Chase Bank Visa credit cards - Direct Feed?

        Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go
      • Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato

        " Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice
      • Image inputed in Zoho Form were displayed to small in exported version

        Good evening, my name is athallah, i am a trainee in government office Right now, i use Zoho form to digitalize an airfield monitoring form. my problem is, the image were to small to displayed in exported version. it really bad for formal presentation
      • API. How do I get responses submitted to the form?

        Hi, I'm trying to retrieve a list of form responses via the API. I've created a Self Client application in API Console. What scoup should I enter? What are the endpoints? Is there documentation on this anywhere? I've wasted a lot of time searching. GPT
      • Question about Zoho CRM Professional plan users

        Hello! I have a question about the Zoho CRM Professional plan. Is the pricing charged per user or per organization? Are there any free users included in this plan, or do I need to pay for each additional user separately? Thank you!
      • Communicating with emojis

        On July 17, we celebrate World Emoji Day! We're a bit late 😐 sharing insights about this day. But we just couldn't let it pass without a mention 😊 because emojis have a meaningful connection with customer service 💬 🤝. We do not want to miss out on
      • Changing the Default Search Criteria for Finding Duplicates

        Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
      • Is it possible to create a word cloud chart in ZoHo Analystics?

        Hi there, I have a volume of transaction text that I would like to analyse using word cloud (or other approcah to detect and present word frequency in a dataset). For example, I have 50,000 records describing menu items in restaurants. I want to be able
      • Help integrating Aircall into Zoho CRM

        Hi all, We are need to get better AirCall integration into Zoho. We have configured in the Aircall dashboard but we have not done the Zoho side. We cannot see Zoho CRM information on incoming calls. And we calls and text's are not being logged. Specifically
      • Shopify Extension no longer working in CRM

        Zoho CRM and Extension are no longer working properly. We have used Shopify Basic for years. All of the sudden it stopped working, then started working again, and now no longer working again. There are several ways for Personal Information to sync from
      • How to keep track of bags, cans, drums of inventory?

        We buy and sell products that are packaged in bags 🛍️, cans🥫, drums🛢️, etc. with batch numbers. When we get a shipment of one of the products, how do we track we received (say) 10 cans each of 5L of a product and maybe we received 10 cans of another
      • Next Page