Zoho CRM's V8 APIs are here!

Zoho CRM's V8 APIs are here!

Hello everyone!!!
We hope you are all doing well.

Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience.

Let us take a look at what's new in V8 APIs:
  • Get Related Records Count of a Record API: Ever wondered how many notes and attachments a Lead record holds? The Get Related Records Count API does exactly that for you. Use this API and get the number of related list records that are associated with a record.
  • Record-Level Sharing of Emails API: Need more control over email sharing? Using this API, you can now share or unshare emails at the record level, whether for specific records or multiple records, with other users within your Zoho CRM organization.
  • Get Rich Text Fields API: We have added a new endpoint to the Get Rich Text Fields API, using which you can retrieve rich text fields and their contents of multiple records using a single API call.
  • Data Sharing Rules API: Data sharing rules let you provide access to users from viewing your data in various modules. With Data Sharing Rules API, you can:
       Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
  • Calls Preferences API: Enable the Calls Preferences option using Update Call Preferences API to view the "From" and "To" numbers of a call. 
  • Workflow APIs: Create, update, or manage workflow rules that automate actions in Zoho CRM.
  • Actions APIs: Enable you to define and manage specific actions executed by Workflow Rules, Blueprints, or Approval Processes, such as sending emails, updating fields, or triggering webhooks.
    • Field Updates APIs: Configure field update actions and allowing workflows to automatically modify record values.
    • Email Actions APIs: Create and manage email notifications triggered by workflow rules.
    • Automation Task Actions APIs: These APIs used to create and manage tasks and that are automatically assigned through automation rules.
    • Webhook Actions APIs: APIs that manage webhook actions triggered by workflows to send data from Zoho CRM to external applications.
Check out our What's New pages for more details. 

That's not all! We have also made enhancements to many of our existing APIs. For instance, you can now add multi-select lookup, multi-user lookup, rollup summary fields using the Create Custom Field API. From V8, you can convert local picklists to global picklists and vice versa using the Update Custom Fields API.

Check out our Changelog page to find out what other changes we have brought in V8. 

Recent Updates

The following APIs were released after the initial V8 release. Their release dates are listed below:
  1. Workflow API and Actions APIs were made available on 26/09/2025. Click here for more details.

Additional Updates

  • We have released the latest versions of our SDKs in PHP, Node.js, Java, C#, Python, Ruby, Javascript, TypeScript and Scala, which are now available in our Github directory.
  • Our Postman Collection is also updated to include the latest V8 APIs.
  • API Directory : Zoho CRM API directory has been updated with the newly introduced APIs in version 8.

Introducing "OpenAPI 3.0.0 Specification" support

As a part of this release, we are introducing "Open API 3.0.0 Specification (OAS)" to make your experience with Zoho CRM APIs smarter for better integration.
Note: We are not deprecating any of the older versions at this time. Rest assured, we will keep you informed of any plans regarding version deprecation.

Info

Vote for Zoho CRM APIs - Developers' Choice Awards - POSTCON '25

We believe you’ve found our Zoho CRM Developers API collection on Postman helpful. This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs with ease.

Last year, Postman chose us as one of the winners of the Best API Award. This year, we’re excited to be a part of the Developers’ Choice Awards at POSTCON ’25, and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

Cast your vote here!! Voting is open only until 17th April.



We can't wait for you to try these new APIs and see how they transform your Zoho CRM experience. Have questions or feedback?
Reach out to us at support@zohocrm.com. As always, your feedback is invaluable to us!


Happy exploring! 
Zoho CRM API Team
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