Zoho Payroll: Product Updates - July 2024

Zoho Payroll: Product Updates - July 2024

At Zoho Payroll, we’re committed to continually improving our software to meet your needs better. We strive to innovate, ensuring our payroll solutions are functional and user-friendly, providing you with an unparalleled experience.

This July, we are excited to share the latest enhancements we’ve rolled out over the past month. Our team has diligently worked on introducing the calculate earnings with Gross-based custom formulas for India and UAE, Off Cycle Payroll for the US, Employee Bank Account Creation for UAE, along with several other improvements to your payroll processes.

Select Different Bank Accounts for Recording Payroll Payments (India, US, and UAE)

This new feature allows you to select different bank accounts while recording payments for all or a group of employees in a payroll. 

Why Businesses Need This Feature:
  • Budget Control: It allows for better tracking and management of budgets for different departments or projects. Each account can be monitored to ensure spending is within allocated budgets.
  • Escrow Accounts: Sometimes used to manage funds for specific purposes, such as bonuses or special project payments, ensuring that these funds are kept separate until they are disbursed.

    If your organisation uses different bank accounts to process payments for similar reasons as mentioned above, you can use this feature.
 Country
 Feature Availability
 India & US
 Available only if you've integrated with Zoho Books
 UAE
 Can create multiple bank accounts in Settings > Bank Account and record payments without Zoho Books             integration

Select Different Bank Accounts While Recording Payment
After recording payments, you will see a summary listing the paid through accounts, payment methods, and associated employees and amounts for each paid through account:

Payments Made Accounts Insight
If you delete the recorded payment once all the employees have been paid, all the paid through accounts information will also be deleted.

Employer Bank Accounts Creation (UAE)

Suppose you have employees in different departments who need to be paid from different bank accounts. With this feature, you can easily manage and assign the appropriate bank accounts along with their respective routing numbers for each group for your SIF file generation.

If your organisation is integrated with Zoho Books, all associated bank accounts will automatically populate here.
Once you have created multiple bank accounts, you can mark the most used bank account as primary. This primary bank account will be the default bank account used for SIF file generation.


Here’s how to manage your bank accounts in Zoho Payroll: Navigate to Settings > Bank Accounts and select the relevant bank account or create a new one.


Add Multiple Employer Bank Accounts

Calculate Earnings with Gross-Based Custom Formulas (India, and UAE)

Our new feature allows you to calculate employee earnings based on their gross pay—comprising fixed earnings minus any deductions per month.

Previously, gross calculations had to be applied manually to select employees. Now, this update enables you to include the gross component in custom formulas for the earnings and associate them with all employees or specific groups, ensuring uniform calculations throughout your organisation.

Gross = Earnings + Flexible Benefit Plan + Reimbursement

The gross pay amount specified for the respective employee will be used for calculation of the component mentioned in the custom formula.

Here’s how you can set it up in Zoho Payroll: 

  • Navigate to Settings and select Salary Components.
  • Click Add Component and select Earning. 
  • Choose the Custom Formula option for the variable earning and include 'Gross' as a component.
Gross Component in Custom Formulas

Off Cycle Payroll (US)

Off-cycle payroll allows you to issue pay stubs to employees outside of the regular pay schedule. This feature is essential for handling payments along such as ad-hoc incentives, commissions, or overtime pay that aren’t included in the standard payroll cycle. You can also choose to process the off-cycle payrolls based on the pay schedule of your choice along with benefits and deductions associated to employees.

Sample Scenario: Imagine you want to reward a department for exceptional performance with an ad-hoc incentives. With the Off Cycle Payroll feature, you can quickly process this payment outside of the regular pay schedule.

How to Create Off Cycle Payroll:
  • Go to Pay Runs.
  • Click Create Pay Run and select Select Off Cycle Pay Run.

Once you create the off-cycle payroll, you can add eligible employees to the off-cycle pay run and specify their earnings.

Off Cycle Payroll for US edition

You can also visit the What's New timeline for information about our previous feature updates and enhancements.

That's all for now! We're always eager to hear your feedback and suggestions. If you have any feature requests, please share them in the comments below.

For assistance, contact us at support@zohopayroll.com. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team


    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

      • Recent Topics

      • Zoho Expense Reimbursement

        I am using Zoho Expense for employee expenses.  At year end I accounted for reimbursement for the founders' expenses by doing a manual entry between employee reimbursements and shareholder loan.  All is correct in the balance sheet, but in Zoho expense the expense report totals are showing as owing still.  It doesn't impact the books, but I don't want to see amounts owing.  How can I zero these out?  The only way I can see it is by creating a transaction in Books that pays the employee via a bank

      • Request to Delete Mistakenly Created Zoho Desk Account – Access Blocked to Company Directory

        Dear Zoho Support Team, I hope this message finds you well. I am writing to request assistance regarding a Zoho Desk account I mistakenly created using my company email address. I created the account before being officially onboarded by my company, and

      • Introducing an AI-driven CAPTCHA for Help Center that offers improved accessibility and enhanced security | Zoho Desk | Product Update

        Captcha protects your help center from fraud and abuse without creating friction. What is a CAPTCHA? CAPTCHA is a test used in computing to verify that a user is human by requiring them to complete a challenge. It helps prevent bot attacks and reduce

      • Announcing new features in Trident for Windows (v.1.29.4.0)

        Hello Community! Trident for Windows just got better! It’s packed with new features designed to enhance communication, manage important information securely, and give you a smoother, more productive experience. Let’s dive into what’s new! Access Zoho

      • Exporting Ticket Threads/Comments and Attachments in Reports

        Hi, I would like to know is it possible for Ticket Comments and/or Attachments to be displayed in Reports?

      • Product management across integrated apps

        Hi everyone, I’m setting up my business for selling products and integrating CRM, Inventory/Books, Ecommerce, and other apps. Where should I load products for the first time so they reflect across all apps? And for updating prices or adding new products—where

      • Calculate Number of Days Between Two Dates

        Can someone help me with how to create a field using the formula function to calculate the number of dates between a campaign start date and end date? The closest I have gotten is using the "Datecomp" function but it gives you the dates in minutes, rather

      • Zoho Writer Docx files not able to be converted into Google Docs

        Since July 23rd, I've encountered an issue where DOCX files exported from Zoho Writer no longer convert properly into Google Docs when uploaded to Google Drive. My workflow relies on generating merged DOCX documents from Zoho Forms using Zoho Writer templates,

      • Schedule Campaign - Recipients Time Zone

        Something seems to be wrong with the scheduling feature for scheduling campaigns to be deployed at a specific time to the recipients time zone. I scheduled campaigns twice to be sent at the recipients time zone and the campaigns are deploying at the wrong time. When communicating with Zoho support they said to make sure it was scheduled at least 24 hours in advance so we did this with our last campaign and it was still deployed at the wrong time. Anyone else having this issue?

      • Zoho Vault App for Windows

        Hello, is there a Windows app that can be used to access the passwords saved in Zoho Vault? Thank you

      • Zoho Cursor Jumping

        Hi, Zoho Support, We received the below email for a bug when using Zoho on Firefox. Please let us know if there is anything that can be done to solve this issue. Have any other Zoho Mail users reported issues the past few days with Zoho auto-saving drafts

      • tomorrow option within the due date section and drag and drop into calendar

        Firstly, thank you for creating such a well-designed and user-friendly to-do list app. It’s almost perfect for my needs, but I wanted to offer a couple of suggestions that I believe could significantly enhance its usability, particularly for those who

      • low quality videos

        when in puplish videos or reel in social media platforms it pulished in low quality

      • Using Zoho Forms vs Zoho Survey

        Hello - I'm looking for advice on whether to use Zoho Survey or Zoho Forms for our small non-profit. We have a Zoho One subscription, so have access to both. The main use case at the moment is application forms for our professional development programs.

      • Kaizen #200 - Answering Your Questions | Authentication using Zoho CRM Python SDK

        We’re incredibly excited to bring you the 200th post in our Kaizen series! This journey has been as much about listening as it has been about sharing. And today, we’re making both count. Over the past few weeks, we’ve collected your feedback through the

      • Zoho CRM sync

        Just wondering if the plan is for the Zoho CRM implementation to always be just an import and not a sync? At the very least, a one-way sync that kept the data in Tables up-to-date would increase the amount of usecases, but ideally the option to two-way

      • Add serial number in print page list

        How can i add serial number in print page for every entries?

      • Trying to Delete records from Creator not found in CRM

        Hi, In the following script, I am trying to delete records from Creator not found in CRM, but I am getting the error message "Error at line number: 55 Improper Statement Error might be due to missing ';' at end of the line or incomplete expression". Please

      • Can't login to Zoho mail

        I'm logged into Zoho but when I try to go in zoho mail I get: Invalid request! The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. I just set up my mx records and stuff with namecheap a few

      • REST API for Branch and Budget

        Hi Team, Can you please guide me with the appropriate rest API documentation for fetching Branch and Budget details?

      • STOP FRAUDULENT TRANSACTION IMMEDIATELY

        I DID NOT AUTHORIZE THIS TRANSACTION OR RENEWAL, STOP IMMEDIATELY CHARGING MY CARD I CAN NOT CONTACT SUPPORT, NO ONE IS AVAILABLE ON CHAT PAYMENT ID RPCW2003260759193

      • Best way to handle a credit card download fiasco

        Hi there, hoping that someone knowledgable with book keeping can give me the answer here. One of my credit cards has been integrated with Zoho books and we have been downloading transactions with no issue. The credit card got compromised and was used

      • When Opening Zoho Mail I always get a Tab with an error (See attached image)

        Everytime I open Zoho mail I get this. It is trying to open a deleted email. I already tried going to Settings > While Starting up Changed that option back and forth but this persists. Its annoying. Other than that I love this. Any help would be appreciated.

      • Pre-Registration - Suggestion

        Suggest to add a Pre-Registration feature for non-scheduled events. Scenario is that we have a training academy and would like to collect pre-registrants prior to an actual scheduled event so we can use this as a basis for demand management and scheduling of new events for those expressing interest.

      • Not all messages showing in folders in iOS mail.app

        I have a bunch of emails filed in various folders. Those folders are showing all of the emails in them on Zoho.com and in the Zoho Mail app on my iPhone and my iPad. They also all show up fine in Mail.app on my Mac. The problem is that certain (not all)

      • Where do the 'Archived' mails go?

        I have hit 'Archive' on quite some mails I still needed, but didn't want in my inbox anymore. I obviously thought 'Archive' is not the same as 'Delete', since they don't even pass the trash folder this way, and right now I was looking for one of those

      • Signature image size changing on replied emails

        Hi, Sometimes I see the size of the image I use as signature changes when I open replied emails. Do you know why is this happening? It doesn't seem to happen when I send emails to Gmail though. Signature should look like in attachment "Signature_normal.jpg"

      • Não consigo enviar emails. "Razão:533"

        Não consigo enviar emails. "Razão: 533 Relaying disallowed. Invalid Domain" aparece e me impede de enviar emails... Como resolver o problema?

      • Error when setting up IMAP access in Gmail

        Hi I set up POP3 access via Gmail for my Zoho-hosted domain email. I just tried to change it to IMAP access, however when inputting the settings I received the following error message from Gmail "Missing +OK response upon connecting to the server: * OK

      • Zoholics Europe 2025: Unlocking the Power of Zoho CRM : A Hands-On Workshop

        Why should you attend? At Zoholics Europe 2025, Zoho’s official user conference, you’ll have the opportunity to connect directly with experts and explore powerful tools that help businesses elevate customer experiences. Be sure to attend one of the most

      • "Wrong password or login" Problem to configure Zoho on MAIL App on my Macbook

        Hi, I'm having problems to configure my e-mail on my MAIL App(Macbook pro). My e-mail is hari@trespontoum.net Actually was working perfectly, and still working on my Iphone. My MAIL App prompt me that my login or password is wrong. I tried to change 3

      • How do I delte a mailbox alias

        Hi everyome, I have created a mailbox alias on one of my accounts, but I can't figure out how to delete it again. When I go into the control panel on my super-admin account and click on user details and the settings for the user, I can see the mailbox

      • Allowing vendors to Upload Purchase Invoices against Purchase Order

        Work Flow: Once Project is executed, We send Purchase order to every Vendors asking them to Share the invoice against the same. Most of the time Vendors Send invoices through Mails but our Finance Team miss to book those Purchase Invoices in Zoho Books.

      • Deluge - forward incoming email with original attachments and content but new subject

        I'm working in ZohoMail with a 10GB paid account. Using a filter and a custom function, I can send a new mail with the original email content and a new subject, but I'm struggling to find how to attach the original attachment to a new mail - or even to

      • Error: "The conversation window has expired." on WhatsApp

        Hello, I would like to know why this error appears in the messages within WhatsApp from the CRM: "The conversation window has expired." The question arises because a potential client sent us a message at 11:00 PM and we are responding the next day at

      • How to Sync Desk KB and Sales IQ KB?

        Hi, we have just started to use Desk and are using the SalesIQ Chat. Ideally I'd like to use the 'FAQ' feature on chat (which uses SalesIQ KB) and also allow our customers to use the self-service KB that comes with Desk. Unfortunately they are two different

      • Need help! Unable to send message; Reason: 554 5.1.8 Email Outgoing Blocked.

        Hi Zoho team My account name is senpai.atelier, it’s been few days I can’t send Emails with the same error messages. I’ve raised the issue to support@zohomail.com that doesn’t respond to my query. I wonder if you may help troubleshooting soon.

      • Zoho arrives to Spam on all Microsoft Accounts (Outlook, Hotmail, Microsoft 365)

        I believe this is a very serious issue. All my email accounts in Zoho arrives straight to SPAM. Thing is, a lot of clients rely on email arriving to Inbox, specially on Microsoft Accounts since it is used a lot both for business and personal email sending.

      • Registeration

        I just added the TXT code. What next?

      • Cannot receive password protected zip files

        Hello, I cannot received a password protected attachments. Also all my members in the same domain has the same problems. Can you please help me? Best regrads

      • Next Page