How to share ticket numbers across different ticket types
I'm running an event and have three different ticket types. Add on Event + Main Event - Early bird Main Event only - Early bird Add on Event only - Early bird And Standard class - shown but not available until early bird finishes Add on Event + Main Event
What's New - August 2025 | Zoho Backstage
Every month, Zoho Backstage grows with you. These updates aren't just features and fixes, they're about making your workday smoother, your events more impactful, and your attendees happier. We’ve listened, learned, and shaped this release to keep things
Zoho Backstage - PCI Compliance / Web Security
I have a couple of questions related to Backstage and payment processing.... 1. my purchasing division is not giving approval to use Backstage yet because of some security issues. In order for us to take payments via a payment gateway like Authorize.net
What's New - July 2025 | Zoho Backstage
Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure
Pre-Registration - Suggestion
Suggest to add a Pre-Registration feature for non-scheduled events. Scenario is that we have a training academy and would like to collect pre-registrants prior to an actual scheduled event so we can use this as a basis for demand management and scheduling of new events for those expressing interest.
Add Attendees to Session months before the Event
I need to manually add Attendees to Sessions right away for an event that's taking place in 6 months so that the Speaker can communicate with them in advance of the event. How can this be done?
What's New - June 2025 | Zoho Backstage
Plans change. People cancel. Tickets get handed off. It happens, and we understand. As an organizer, you need tools that offer flexibility for attendees while protecting your event’s integrity. That’s why we’ve built features to help you manage these
Inserting a video from library in microsite
Hello, We have uploaded videos in our space library. We created a new event and want to use the videos in our main page our microsite. It's possible to selected image from the library, but no videos. Only URL are accepted, but videos in library have no
What's New? - May 2025 | Zoho Backstage
Hi everyone, A May-zing month for you! As summer rolls in and event season picks up the pace, we’ve been working on a set of updates in Zoho Backstage to help make your day-to-day life a little easier. This month’s improvements are all about tackling
Validating an order by a superior
Hi, I have a very specific use case for Backstage. Let me know if this is possible or how I could get around this (or if there are no workaround). One of my client uses Backstage to manage internal (on site) events. Participants from different departments
Custom sender email address - doesn't receive verification email
Hello, We've just purchased the premium backstage license plan and are setting up a test event. However when adding a custom sender email address, it backstage doesn't send the verification email!? We've tried on multiple email addresses. Please advise
Backstage Roadmap to Most Requested Features
Please provide insight as to ETA for the following: 1. Backstage integration with Zoho Showtime, seems like a no-brainer. 1.a. Why does OnAir look eerily like Showtime integration we must 'pay extra for'? 2. Backstage Integration with Zoho Subscriptions
What's New - April 2025 | Zoho Backstage
Hello there, Phew! It’s been a busy month—and it’s all for you. You know that feeling when your to-do list is long, your coffee’s gone cold, but your team is absolutely crushing it behind the scenes? That’s been us this month. Between brainstorming, building,
How does BadgeUp Work?
When creating the badges, where do you all get those printed? especially if you use the plastic type badges. Does Zoho send the files out or do some kind of integration with a 3rd party badge printer? I'm on a ZohoOne subscription and didn't want to use my one license for a test event to see how this worked. Thanks for any insight Randall
What's New - March 2025 | Zoho Backstage
Hello there, We’re thrilled to introduce a much-awaited lineup of powerful features and enhancements designed to fulfill your event management needs. Here's a round-up of the latest updates that will enhance your experience with Zoho Backstage this month.
How do you select/display the Speaker that will be the chair/moderator of a Session?
I could very well be missing something but I can't see an option for displaying the Speaker that will be chairing/moderating a Session There doesn’t appear to be an option for this in the available Session fields I can can’t find anywhere that would allow
support@zohobackstage.com emails being sent to wrong recipient
At the moment, emails from support@zohobackstage.com regarding updates and changes being made to our event sites are being directed to an employee who no longer works at my company. I've gone around try to find how I can have these emails sent to my address,
Spotlight 19: Google Analytics for Backstage – Track microsite performance
The first impression you make on your attendees, for the most part, depends on how interesting your event microsite is. So how do you design a microsite that leaves a lasting impression on people? You do it by studying how they're interacting with your
What's New - February 2025 | Zoho Backstage
Hello there, Welcome to this month's Zoho Backstage update! While we've rolled out some exciting new features and enhancements, our primary focus this past month has been on enhancing stability and squashing bugs. We've been diligently working behind
What's New - January 2025 | Zoho Backstage
Hi there! As we step into a brand-new year, we’re thrilled to bring you some exciting updates to make event management more enjoyable and efficient. Here’s what we rolled out in January to kick off 2025: Backstage 2.0 now enforced for all users We've
How do you do ticket add ons in Backstage?
Hi Everyone, If you wanted to have general admin tickets and allow for add ons, like camping, or car or Carbon offset. What would you do? Peace Robin
How do you arrange order in which the speakers are listed in a session once they have been selected?
Probably another simple thing I've missed but I can't find how to arrange the order in which the speakers are listed in a session once they have been selected. We usually want the speakers listed alphabetically by last name, but sometimes not. Once the
Importing Attendees- Excel
I would like the ability to import attendees using an excel file. Sometimes groups, such as schools have to sign up attendees through there system and then send my organization an excel spreadsheet. Right now there doesn't seem to be a way to import those attendees. If Backstage can export to an excel file it seems like a no-brainer that one would be able to populate that template and import attendees into Backstage.
Workaround for Backstage's non-compliant cookie banner
Hi Does anyone has a workaround for the cookie banner Backstage uses when you publish an event? Currently there is no "Decline All Cookies" button, only "Accept All" and "Customise". Which means it is not compliant with data protection requirements, as
Antique market software
We run a small Antique market event company in the UK . we want software that will file online bookings into the right venue folder , send out remainder invoice for unpaid bookings , send out conformation emails and other accounting tasks .
One day ticket in a multiple day event
Hi, is it possible to set up a one day ticket in a two days long event. I setted up a two days event, and I need to create two ticket class, one for the first day and another for the second day. Thank you
Backstage / Zoho Books integration
Hello. We have Zoho One and have slowly started using Backstage. Loving it. Problem is, we have ZERO accounting control over what is sold through this product. When will we be able to connect it to our existing Zoho Books tenant? Thank you very much!
Missing "Email Authentication" tab
Backstage is alerting users about "Unauthenticated Domains" with a large prompt in the backend. It adds a link to learn more. On this tutorial page, it shows where to find the "Email Authentication" tab in this screenshot. However, in our Backstage, that
What is Attendee Status 0 and 1?
Hi there, I recently stumbled upon the API to get the attendee list and in the return value, there is a parameter called "status", and 0 supposed to mean not_attending, and 1 means attending. I cannot find this representation anywhere in the attendee
ZOHO BackStage
How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?
What's New - November 2024
Hello everybody, Discover the latest features and enhancements we've rolled out this month to help you deliver better event experiences and manage your operations more efficiently. WhatsApp Integration (New feature) Transform your attendee communication
Ticket add ons with settings
One of the key functions that backstage is missing right now? Is the ability to do ticket add-ons. These are used for upselling items and options and generating additional revenue for event organizers. Need to include; The ability to set available quantities
Series of Events
Is it possible to create a series of events for people to register for? For example we are going to have an online series and would like it if the attendee could opt to register for just one event or all of the events in the series. TIA!
Spotlight 7: Boost ticket sales with promo codes
Events are all about people, and it takes a substantial amount of marketing and promotion to bring in a crowd. By adding promo codes to your marketing mix, you can incentivize prospective attendees to buy tickets to your event by offering discounts and
What's New - October 2024
Hello everyone, We’re excited to announce the latest updates to Zoho Backstage, crafted to improve your event management experience and compliance! Here’s a quick overview of what’s new this month: New feature Kingdom of Saudi Arabia - VAT (early access)
how do i add update ticke class
how do you add or update ticket clases in zoho backstage with add on. There is no ad on in zohoo one subscription. I am currently limited to four ticket clasess and need to add one more ticket class to Backstage.
What's New - September 2024
Hello everyone, We spent the past month rolling out exciting new features to make event management easier. In addition, we’ve improved Backstage's performance and fixed bugs to ensure a smoother event management experience. So, in case you missed them,
Bakstage to crm is hanging
Synced backstage with crm campaign. Got the correct license but when we go to crm the campaign is there but just hangs. Unable to add contacts and not fully loading
Variable in a link in a email doesn't fully work
Hi, I want to use the {{signInEventLink}} variable inside an email (since it’s a template we copy twice a week and the link changes every time). I want to embed the link in the text like this: Sign in to change you ticket. However, if I add the variable
How can I create new themes in Backstage
How can I create new themes in Backstage? We want to show different variety of events that host and find themes to be very limiting. Thanks
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