Zoho Campaigns Comunidad

• Setting Child Campaigns

  Hello - Do I have to wait until I've launched a campaign to set the correct follow up campaigns (AKA Child campaign/Chain Campaign)? This is our fist time really using this and I want to make sure we have our ducks in a row before we launch.,.. if possible!

• How to authenticate my domain?

  Hello I am trying to authenticate my domain following the steps given in this url https://www.zoho.com/campaigns/help/settings/how-to-authenticate-domain.html but I cant do it, because  our emails are from Office 365 and our domain is in OVH.  I have to do it in Office or in OVH? How can I do it? Thank you so much

• How can i show only text of my content with RSS tags?

  Hi, i want to show just the text of my content, im using the tag:  $[RI:DESCRIPTION]$ and show the image and text, i just wanna show the text. How can i do that?

• why can't i customize the "header and footer"?

  I am using the "super user" privileges and still cant edit or crate a new one see the attached file

• Combining Zoho Subscriptions

  We currently have a Professional subscription to Zoho CRM, subscription ID: RPCW2003561301215 We are interested in moving our email campaign service over to Zoho Campaigns so we have been investigating and comparing prices. I was wondering if there were

• Marketing Automation and Campaign Sync to Recruit and/or CRM

  Hello, Can I sync Zoho Recruit ONLY to Zoho Campaigns OR to Zoho Marketing Automation? I currently have Zoho Recruit synced to the Zoho Campaign's, but when I try to sync to Marketing Automation I get an error that I am synced already. Thanks!

• Please allow facebook pixel to be added to forms

  We use forms to create landing/squeeze pages, right? I don't understand why we are not able to insert FB pixels in them to track the conversions.  It just creates bottlenecks having to first figure this out and then not being able to actually do it.

• Customise Description RSS Merge Tag

  Hi, The RSS merge tag DESCRIPTION is unslightly. It adds in the line The post [title] appeared first on [blog name], which is uneccessary, and it doesn't align the text against the thumbnail very well. How do I edit this particular tag? Is this possible

• Adding/deleting sender address

  Hi, I am having trouble adding an email address that I sent a verification email for. The contact says they never received the email and I cannot resend the verification. The email is ted@cvreps.com Also, I am trying to delete some sender addresses but I am having trouble because it says that I cannot delete emails that were added by another user. One address, bmartinez@cvreps.com, is not an active account anymore as the employee moved onto another job. The other, johnny@cvreps.com, was added by

• CAN USERS SEE and EDIT EACH OTHER's ZOHO EMAIL CAMPAIGNS?

  When I log in to Campaigns, I can only see mine, not any of my other colleagues' campaigns, and not our company's contacts? Can we share or link these accounts somehow to see each other's campaigns and work on the drafts together???

• What size is the DKIM key provided? 1024bit or 2048bit?

  Before our IT department can authenticate our domain for Zoho Campaigns they need to know the size of the DKIM key provided. Can you tell me if it's 1024 or 2048?

• Campaigns Background Uses Office Color, not Campaigns Color

  My e-mail background in Campaigns is set to white #fffff. However, when the e-mail is sent, the background color adopts the Office theme, which I have set to Black. Is there a way to ensure the background remains white, regardless of the Office sett

• Creating a calendar based campaign and adding contacts throughout the year

  I have been using automation workflows for email drip marketing. Is it possible to create a campaign starting in Jan that talks about home maintenance tips in Jan and has a new tip every month. Then have the ability to add new contacts in March that start

• Zoho Campaign ALl email are go to the spam folder.

  I have created one workflow from the Zoho campaign. The are 4 different emails scheduled to send accordingly over a time frame. But I notice all the emails are going to the spam folder, In Gmail I have checked the message. It shows that "Why is this message

• API: Client Type for Local Script

  Hello, I'm writing a local script to get the contacts in a segment. I chose "Server Based Applications" as my client type, but I'm getting "invalid_client" error when requesting access token. I've double checked the request URL dc, and client id/secret

• Client Type for local Python script?

  Hello, I'm writing a local script to get the contacts in a segment. I chose "Server Based Applications" as my client type, but I'm getting "invalid_client" error when requesting access token. I've double checked the request URL dc, and client id/secret

• Delete for bounces Emails

  Hi,        How to delete or filter for the bounces emails?

• Very Low Open Rates -

  Hi there ,  Often facing this problems now a days . It is showing that mails are delivered . But not .  Even if the campaign has been sent to spam , only 36 opens out of 78500 is nowhere .  Kindly check and revert back ..

• An important update to the Zoho Campaigns-Shopify integration users

  Note: This post is only aimed at those who connected their Shopify store with Zoho Campaigns on or before October 1, 2022. On October 1, 2022 Shopify upgraded the APIs that we've used to build your current Shopify-Zoho Campaigns integration. The APIs

• NodeJS package for Campaigns?

  Hello, Do you have (or provide) a nodeJS package to interact with Campaigns' API? I want to integrate Campaigns into my my node app so that when users register they're automatically added to a mailing list. I went to the documentation but it's missing

• Campaign sent email from Zoho says the email campaign was sent to 0 contacts

  Hi, I'm new to using Zoho and have been working my way around the campaigns and got to a point were I had everything ready to send my first campaign out. I scheduled the campaign for early this morning (25th April) and received the email from Zoho saying

• Update Field Trigger using Leads and Contacts Not working as expected

  Hi there, I am using an 'Update Field' trigger to start a workflow in Zoho Campaigns. I have both Leads and Contacts synced from Zoho CRM, and the trigger field I am using is present in both modules, and synched to the same field in Zoho Campaigns. What

• How do I hide my internal mailing lists from the topics page?

  Hi,  I would like my clients to select which type of emails they want to receive from me. I have newsletters, webinars and events and product notifications.  I set up topic management with these three topics but when I go to the management page, it also shows a list of all of my internal lists, including test lists etc. Here is a link to my page: https://campaigns.zoho.com/campaigns/org642404591/topics.do?actionMethod=showTopicConfigView&mode=topicPrefPreview Is there a way to hide all the "other"

• Contact inserted in the list does not enter the flow, and does not appear to have been rejected.

  How to make sure that an already started list can accept new contacts, and that those new contacts can be sent through the workflow, in campaigns

• Combining Lists and Segments for a single mailer

  Until today I have been able to add lists and segments to a single mailer. I have now been informed by Zoho Campaigns this is no longer available. and that this feature was removed a year ago, even though I have been using it up until last month. The

• Stock images in campaigns

  I've been using Zoho Campaigns for a few years and regularly use stock photos and images available in the images section. Today I was composing a new message and couldn't find the area that used to contain the stock photos. Has it moved? Is it gone forever?

• Add contacts to an automated workflow that met the trigger *before* workflow was activated

  I have an automated email workflow in Zoho Campaigns for new customers that triggers when their (custom field) "customer" status in Zoho CRM is updated to "true", and it is happily picking up all new customers. What is the neatest way to manually push

• Change sent campaign names

  I can't find a way to rename a campaign that has already been sent. Is this a possibility?

• Campaigns Api 1.1

  Hi, we are using zoho Campaigns Api 1.1 but problem is that we are getting following response : {     "message": "",     "version": "1.1",     "URI": "/api/v1.1/json/listsubscribe",     "Code": "INVALID_SCOPE",     "status": "error" } I am passing scope = CampaignsAPI please suggest if i am wrong.

• Zoho Campaigns' YouTube channel

  Hello, everyone! We are excited to announce that Zoho Campaigns has launched a YouTube channel! This channel will be dedicated to bringing you engaging and informative content related to the product and email marketing in general. Our team has worked

• spf-records Error

  Hi ,  I recently schedule an email campaign but it got canceled due to maximum hard bounce for following error :  Received-SPF: pass (zoho.com: transitioning domain of  does not designate 192.168.10.3 as permitted sender) client-ip=192.168.10.3; envelope-from=; helo=sendera2.zcsend.net; Authentication-Results: mx.zoho.com; can anyone help me resolve the issue. so that my emails doesn't get hard-bounce.

• Setup Social Media Widgets once for all campaigns

  I can't find any way to save my Facebook, LinkedIn etc social media widget settings such that they are automatically setup for each campaign. I have to enter them again for each new campaign. Am I missing something? Is there a better way?

• Resubscribe with Zoho Campaigns

  Hi, I am new to Zoho Campaigns and sent a campaign to a contact list with only my email address. I wanted to see what the footer links did, so clicked unsubscribe and now can't include my email address into any more campaigns. I don't have a sign up form on my website to resubscribe and can't find how to resubscribe anywhere else. Can you help?

• Yearly & Monthly Report functionality

  Hi Team, Can we download campaign reports yearly & monthly wise? Let me know if this functionality is available on zoho.

• Accidentally deleted two email lists

  Hello, I accidentally deleted two email campaigns lists from my account. Could you please help with providing instructions or support to restore? List names: Adam Shapiro Email List Tim Hodgkins Email List

• Campaign - Workflow - Any Link/Specific Link Click

  I am creating a workflow in Campaign.  My mailshot has a main link and a few minor links in it.  I want to be able to have different actions depending on which link is clicked.  It gives me the option to trigger based on a specific link, but can only select one;  I can trigger an action on all links, but can't work out how to then branch according to which link is clicked.  If I have specific link AND all link selected, will it prioritise the specific link, all links or trigger both? Anyone any ideas? 

• Global Email Action Triggers

  We need triggers for email actions globally. Example, any time someone clicks on an email link, do this action.  Right now, you have to set it up for every single email!  If you have strategic email campaigns, that would be so many workflows! This makes

• contact status in a workflow version

  Here there when editing a workflow, new contacts get in the latest version. what happen to the contacts that were in previous workflow version that is now frozen? are they going to still receive planned messages? from the new workflow version? thank you

• Form Campaign

  Sorry for the question but when i create a campaign associated to a form, i can't see the form i selected in the e-mail of the campaign.. Did i miss something ? Thanks

• Zoho Campaigns API endpoints

  Hi , Does anyone have any working code or perhaps a Postman file for the getlistsubscribers end point? No mater what I do I always get an invalid scope even though my scope is ZohoCampaigns.contact.ALL . I've tried ZohoCampaigns.contact.READ but that

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• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

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