Zoho Campaigns Comunidad

• Campaign doesn't work - sender doesn't save

  Hi. I can't send campaign. The sender doesn't save. There is no error message. In the attached I send a video of what it looks like.I tried with another verified address and in an incognito window. It still doesn't work. Thank you for help! Natalia

• The much-awaited real-time sync between Zoho Campaigns and Zoho CRM is live.

  Hello all, You don't have to wait for 24 hours to pull data from CRM to Campaigns anymore. Instantly bring subscriber data from contacts, leads, and custom modules and get going with your nurturing process right away.  What has changed?  We have two types of syncs now: Immediate and periodic.  The UI: We have cut down on the number of steps for the sync from three to two.  When to use which sync: Immediate Sync: When you want the data to get reflected in Campaigns as and when it is added in CRM.

• Problem Sending Test Emails

  I can no longer send test emails through my acct. Others are having the same problem. Error keeps stating "Failed to send test email. Please try again later." Can someone assist?

• Segment criteria limitation

  Hello, I need to create hierarchical segments of my Leads as following: Region/Job level/domain of interest/Industry. The segmentation capacity of a mailing list is limited to one level based on a maximum of two filtering criteria. How can I do to reach my objective? Is there a way to get at least more filtering criteria per segment? Thank you  

• Segments with several Deals on Campaigns

  I mean, when I create a segment in Campaigns wiht the data from CRM i do not know how to match the specific contacts by criteria. It seems that the criteria are not consistent. When I pick two value of the deal module syncronized in Campaigns from CRM,

• Can I trigger a workflow when creating/adding an opportunity contact in the CRM?

  Hey there awesome peeps! I've been tasked with setting up some follow-up campaigns for our organization... My problem seems straightforward, in that I need to trigger an email/workflow once a contact hits a certain stage in the opportunity stages of the

• adding CRM to CAMPAIGNS list is a nightmare

  adding CRM to CAMPAIGNS list is a nightmare.  i am new to zoho and love it so far but teh list management is a nightmare i have a filtered query from CRM with 17,000 records and all i want is to hit that list with a Campaign but 1 - the Add to Campaigns

• Custom website and syncing targeted contacts

  I've had a custom built website for 5 years which, prior to Zoho, would send marketing emails automatically based on certain criteria. For example, if user bought product A but a month since related product B has come out they have not purchased that

• How to get custom field values from CRM to show up in a Campaign's workflow?

  Hello, I have recently created a new custom field in the contact section of Zoho CRM. Now, I would like to use the values in this field when creating a workflow in Zoho Campaigns.  However, when I go to use the update field option in one of my workflows(in

• Sender Domain Name Authentication

  Hey, I need help to kick off my Campaign. In order to do the sender authentication, I find that TXT records have to be added for every contact. Since I have 500 contacts, I have to authenticate 5x100 times the contacts, since 5 email IDs only can be written

• 3 tips to plan your post-holiday email campaigns with workflows

  Holiday seasons are indeed a great time for businesses to connect and engage better with their contacts. However, it's essential for an email marketer to put on their creative hat again to send out a post- holiday email campaign. Why post-holiday email

• Backstage Contact Data

  Hi,  I am trying to capture the field (Service Status) within the related contacts module within the Campaigns module - which is setup within the CRM, in particular the template for Zoho Backstage - whereby when a ticket is purchased, or a customer checks

• Add more than one 'Reply-to email' when sending campaigns

  We are making a campaign that is to be send out with a hope of reply. The recipient of the email-offer is requested to send an email back to us using the "reply" in his/her email client. In the Zoho Campaign step "The Basic Information" we want to add more than one "Reply-to Email" - if possible the second email address should be included as Carbon Copy (Cc).  Is that possible in Zoho Campaign and how do we set it up?

• How to add several RSS feeds to an RSS Campaign

  Hi, I want to create a RSS Campaign, but it only accepts one RSS feed. Is there a way to add several RSS feeds? Thanks in advance David Readman

• Account Custom Field: Unable to Delete

  Somehow Industry has been added into our Account Custom Fields within Campaigns. It was added with the incorrect field type of 'text'. Of course I'm unable to add in the correct field of Industry with a Pick List until this custom field is deleted. Photo

• Subscription Confirmation Emails

  I have made a list in campaigns, but am using Gravity Forms to have people register to said list. I don't know how on Zoho to enable confirmation of subscription emails. I don't want to use one of the templates, they are not good. Help.

• ZOHO Campaigns - adding a ZOHO CRM saved Lookup and its contacts to ZOHI Campaigns

  new to zoho using ZOHO CRM and am working on my first email campaign via ZOHO Campaigns target list from CRM is about 18000 contacts for a specific campaing in ZOHO campaigns can someone tell me how to get those 18000 CRM contacts in to the desired ZOHO

• Syncing with Books only pulls primary contact?

  I setup the sync with Books and it is only pulling in one contact per customer - the primary contact. Is there any way to make it pull in any additional contacts also? It's pretty useless without doing that.

• Multinlingual information from wpml woocommerce

  Hello, I have a multinlingual eshop site with wordpress, woocommerce and wpml for the multilingual. I don't find the way to sync with the language option for each customer and so to send the newsletter in the right language. Thanks for your help and your

• Holiday Email Tips - Wrap up your holiday season with an aim for a better new year

  There's a popular saying: "All's well that ends well." This probably rings especially true if you're an email marketer. With the new year looming in the distance, now's a good time to sit down and plan your annual year-end email campaign.   But you might

• Double Column with Photo shows "1/8"

  Hi, I'm working on an email campaign and can't seem to get rid of the "1/8" text in the columns.  I used a template - then I recreated by adding the elements from scratch but the text keeps showing up. The columns have photos & text - and when I send

• Tip of the week 15 - Add subscription-preferences option. Drive more engagement.

  If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers.  You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds. 

• Removing a sender user

  We are trying to remove a sender have deleted him as a user in the campaign system and its still wont delete the user. 

• Can we Brand our link URLs?

  If I send an Email, the Image urls inside show up to the user as "https://campaign-image.com/zohocampaigns/...)  Is there a way we can custom brand those URLs to start with "https://zoho.MyCompanyDomain.com/..."? Seems like this would help with Deliverability

• The invalid email address make this application totally unusable

  Not all contact have valid email address, some contact may has mobile only, I assign a random email address for the contact key, but zoho campaign mark all contact invalid and there is NO WAY to delete

• Workflow takes long time between steps

  I'm trying Zoho Capaigns automation Workflows and I've found a really annoying problem. Contacts take a lot of time (around 10 minutes) to jump from a step to the following step. You can check it in the attached screenshot. This is the first time I see

• Can't select segments in RSS campaign

  I've started a new RSS campagin. I've got one single list with two segments and I'd like to send that RSS campaign to one of those segments. However, I cant' see the option to chose one single segment, just the whole list. Until last version, segments

• How can I override recipient unsubscribe settings?

  I need to send a product advisory notice to every active customer due to product deficiencies using Zoho Campaigns.  We need to make sure every customer sees this even if they have previously unsubscribed to other Campaign emails.  Is it possible to override

• Is anyone successfully using Dynamic Content in Campaigns? If so, how are you using it?

  I'm not interested in potential use cases or tutorials/guides. I'm curious to know if the feature is actually being used in the real world and why/how people are using it. i.e. The logic (if/then statement) you're using and how it's useful in your e

• Is there a way to tag contacts when using Zapier?

  I'm not seeing this as an action when setting up a Zap, and it's extremely frustrating to not be able to add tags when someone purchases a class. I don't want to set up a separate topic list for every single class I sell, nor do I want to have to go in

• How to change boarder colours

  Hi Can someone please advise me how to change a boarder colour to transparent? Thanks

• Auto replies sent to my email during a campaign

  We noticed a lot of out-of-the-office auto replies being sent to the email address we used for a recent campaign that we launched. Of course this are quick useless to receive in this context. Is there a way I can prevent those from coming to me? Also,

• Zoho Campaigns API returning empty response

  Hello, I'm trying to create a campaign via api. The campaign was created successfully, but the response provided is blank so I can't detect whether it was successful or not. Can you help me? Thank you!

• Email Deliverability Problems

  Hi, I need assistance with our email campaigns not being delivered. I have authenticated our domain and set up the appropriate SPF and DKIM DNS records on the server, but I’m not receiving the email campaigns. I am personally subscribed to the audience

• Email Campaign Contacts Sync

  How to sunc a Selected List from a Zoho CRM module with campaign contact list?

• Download HTML email in Zoho Campaigns is not working

  Howdy! I am desperately trying to download an email in campaigns to get the HTML so I can share it with our partners for them to email their customers on our behalf.  I click the download HTML. It says you will be notified. Nothing ever happens. I have

• Holiday email tips: Boost your e-store's revenue with AI-based product recommendations

  You have an online store; you have customers. What better time to engage them than the holidays!   In customers, you have an audience that trusts your business. If your holiday email promotions are in line with their taste and preferences, they might

• Associate Multiple Mailing Lists to 1 Signup Form

  Hi there. I'm wondering if there is a way to associate a single sign-up form with multiple mailing lists. We have lists for our different stakeholder groups, but some people are a part of multiple groups. I would like them to be able to sign up for as

• Zoho CamIpaigns Help Center not loading

  When I try to get to the help center, it just spins.     Cleared cache, same results.   See video.

• Zoho Campaign for Zoho Backstage

  I am trying to create a new Zoho Campaign for an event on Zoho Backstage. It is not able to do so and the message i am receiving is that The Zoho Backstage account with this email address is integrated with another organization. What should i do?

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

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