Zoho Campaigns Comunidad

• Focus Group Webinar - Integrating Zoho CRM and Zoho Campaigns

  Zoho CRM allows businesses a platform to manage sales, end to end. Zoho Campaigns manages email marketing through designing, customizing, and delivering communications. With one simple integration, wouldn't it be great to use these functionalities in

• Will I see emails sent via campaigns in CRM?

  It would be useful for people to be able to see emails sent via campagins in Zoho CRM is that possible?

• As a partner do we get ZOHO Campaign Application for free or we have to pay for that?

  As a partner do we get ZOHO Campaign Application & Zoho One Application for free or do we have to pay for them?  If we have to pay for that, then how to pay only for the ZOHO campaign? I am not getting the option to pay only for the Zoho campaign. It

• Workflow criteria does not save correctly

  There are two issues with saving criteria for a workflow trigger. Both the criteria itself and the criteria pattern change after saving the trigger step. I'll define them below and add screenshots for support. Issue 1: When adding a date field to the

• UNable to personalize email with company name on list

  Hi there, I have created a list with a company name field. However when I try to personalize the email subject with the company name, the company name field is not an option - only the first name and last name of the contact. I need to personalize the

• Can tags from Zoho CRM automatically transfer to tags in Zoho Campaigns?

  Hello, I am trying to get tags my company created in Zoho CRM into Zoho Campaigns and have all the contacts associated with the original tag be labelled correctly in Zoho Campaigns. Is there an easy way to do this or go I need to do this manually?

• NodeJS SDK or Sample Code

  Hello, Do you have NodeJS SDK or sample code about Zoho Campaigns API ? Thank you !

• Email Verification

  Can we use an email address from a different domain to send out a campaign? 

• Einzelne Kontakte/ E-Mailadressen aus der Kampagne nehmen

  Wenn wir ein Event (Schulung, Webinar, Event….) mit einer E-Mailkampagne bewerben, dann kommt es zu Anmeldungen. Die bereits angemeldeten Teilnehmer wollen wir bei der Erinnerung aus der Kampagne nehmen. wir kann man einzelne E-Mailadressen aus dem Empfängerkreis

• Contact not being sync'd due to "invalid email address" - and email is correct and valid

  we have a contact missing in our list that is not beiung sync'd from CRM due to "invalid email address" i have tried to manually add him to my contacts in campaigns as well and get the same error his email is valid - i tested by sending an email to him

• How do I stop contacts being able to receive all my different topic emails

  Under the new Topics setup, unless I am misunderstanding it, a contact can be part of one topic, and then if they click the Preferences button in an email they receive from me they can opt to receive emails related to other Topics is this correct?? If

• Five mistakes to avoid while sending holiday email campaigns

  Any email marketer will vouch for the importance of a good holiday email marketing strategy. Needless to say, it is one of the busiest times of the year for them. A lot of planning is required to maximize from the celebrations. However, often marketers

• Cannot create campaign via api

  i want to create campaign via api v1.1, and i get error like this 

• Scheduling Email Campaign through API

  Previously I had successfully created an email campaign, and I will be scheduling the campaign I just created. when i make schedule for campaign, i get error like this how to create a campaign and submit it automatically for review? is there a way to

• Avoid e-mails ending up in "promotion" category

  Hello  I would like to know how to avoid the fact that e-mail that I send to my subscribers end up in the "promotion" category ? It is not necessarily a campaign e-mail and I really need them to see them.  How can I do? Thank you for your help.

• Multiple e-commerce stores

  We have two shopify stores - a consumer and a wholesale account. How do we manage both stores moving forward with the new Topics requirement that forces us to choose only one store?

• Resubscribe via custom form

  I have a custom sign up form for people to sign up to our newsletter. this form is connected to Campaigns API backend, i. e. our backend subscribes them programatically.  there is a second entry point through which email addresses end up in Campaigns

• Sending a simple non-marketing message to subscribers

  I can't seem to get a simple service-based email out to a subset of our customers.   I've attempted to import the list of recipients several times and everytime the list ends up with 0 contacts after it ignores them all. To be clear: This message is a

• A prelude to our Segments update inside Zoho Campaigns

  Hello, everyone!  When you log in to Zoho Campaigns on November 17, 2021, you'll see a new option called Segments inside the Contacts module.  Segmentation feature Segments is an existing feature that helps you send well-targeted email campaigns by grouping

• Custom fields

  Is there any way around the limit of 300 characters in a custom text field? Any longer data types that I can use?

• Campaigns Subscribers Add-on

  Hi Zoho, I currently have the Campaigns Subscribers Add-on active, with a limit of 25.000 subscribers but lately, I started receiving the attached notification. Please let me know why I am invited to upgrade when approaching 20.000 since my subscription

• For a campaign I set my own "Reply-to Address" but the recipient get another.

  Hello,  For a campaign I set my own "Reply-to Address" but once I sent the campaign the recipient get another value for the "Reply-to Address", something like this: campaign_66244604654+zcreply.15445af05ced44bc4b@zcsend.net I want to show the "Reply-to

• Hola Necesito Ayuda

  El tema es que hace un tiempo que no usaba Zoho Campañas y ahora hago campañas que me dejan muy pocas aperturas de los mails y eso es porque tengo desactualizados los mails , por lo que tengo que depurar esos mails , por ejemplo sacar los que se dieron

• How to exclude leads from an immediate sync to an email list

  Hey,  We have a workflow that pulls data from a Welcome Email list. The welcome email is created with immediate sync and every new lead entered in Zoho CRM is entered in the Welcome Email list. We'd like to exclude certain leads entering/syncing to that

• how to set a welcome email

  Hi, I have the professional plan of CRM and zoho campaings. I need to send a "welcome email" every time i create a new contact in CRM. Could you help me do it?

• Add email with plus sign in it

  When using the listsubscribe API endpoint, submitting an email address with a plus sign (+) in it causes the API to return the following error: {"code":"2004","message":"Invalid Contact Email address.","version":"1","uri":"/api/json/listsubscribe","status":"error"} Is there anything that can be done about this? Example contactinfo post: {"First Name":"William","Last Name":"Last","Contact Email":"test+william@gmail.com"}

• Click Report CSVs are Blank

  I have been trying to download a Click Report from a recent email campaign all day and though we have many clicks that I can see, the Excel/CSV file is always blank. This is only the case with Clicks--Opens and all other parameters download accurately.

• I get an error message when activating, has any happened to you?

  When I try to activate the Work flow I get this message "The email response component used in this workflow has been revamped. Please replace it with the new email response version to activate the workflow" I already checked the workflow but I can't find

• Maximum number of contacts and campaigns in Campaigns?

  Hi there,  my company has a Zoho One annual subscription plan for each member of my team (21 people). How many contacts can we add in Zoho Campaigns and how many campaigns can we send?  Thank you for your help! AM

• Automatically associate topic to contacts when syncing from Zoho CRM

  Hello!  With the new topic set-up we can no longer associate topics to lists like we did before. I now have a problem with contacts that are coming via sync from Zoho CRM - they used to go into a mailing list that was associated with a topic. Now when

• Reactivate Workflow Version

  Hello Guys, I´d appreciate your comments. I have a workflow with three steps / three messages. I ran the workflow yesterday. Message one/first step was sent. For some reason I had to stop the Workflow for edition of the last message. So according to Zoho

• Can't BCC emails on Zoho Campaigns

  I don't see how I can BCC my ZohoBCC box in Zoho Campaigns.  This means that responses from emails sent from Zoho Campaigns don't get into the Zoho CRM.  I'm stuck since Zoho CRM doesn't have a way to get emails into the Zoho CRM from emails that weren't BCC'ed to the ZohoBCC box! Any ideas?

• Image not showing in Test email

  In Campaigns, I made a new mailer, added a few images, and everything appeared to be in order in the HTML Preview. The link to the image disappears and the image isn't shown when I send a test email.

• Moving contacts between lists

  Hello Team, I did search first and didn't find anything on it. Is there a way to move contacts to different lists within Campaigns? For instance, I have a general list where everyone goes but also have a client list that is specific to contacts that are working with us. I do not see a way to move them from the General list to the Client list once they convert.  Am I missing something? Richelle

• How do I update ZohoCRM with the customer's updated customer information?

  When a customer to whom a newsletter was sent made a name change from the Update Registration link in the newsletter footer, the customer information in ZohoCampaign was changed, but the customer information in ZohoCRM was not changed. Furthermore, the

• Zoho Campaign Sending Limits

  Hello, I just synced our CRM Contacts and Leads module to Zoho Campaigns. This resulted in an email list of 28k people. Can we send to them all in one go through one campaign? or are there email delivery delivery limits e.g we can only send to 5000 at

• Translation of the ENglish pages

  Hi, I have 2 questions :  1- The "Subscribe", "Unsubscribe", "Update my Profile" and "Tell a friend" pages are in English. How can I translate these pages to Turkish language? 2- Infact; there must be a language setting for each contact; and these pages should come up for that specific contact with their selected language profile. ( An english contact should see these pages in English, a Turkish contact in Turkish, etc. )  Is this possible?

• how to add a link to campaign email?

  There are many undocumented  options to simply add a link in an email message? The links does not work.  why is not documented https://goo.gl/JJi6T5 in zoho campaign documentation: https://www.zoho.com/campaigns/help/create-campaign.html#Basic_Details I am sure it is my error for not being a mind reader. Why make a simple concept for the casual user to difficult>? anyone else know how to add a link to a zoho campaign email? ty

• Introduce folders for segments

  It would be nice to have folder functionality for segments like in lists ( within zoho campaigns > contatcs )

• change the language of unsubscribe page

  Good day! I need to change the language of Unsubscribe letter - Cancel Email subscribe  You are unsubscribing from  xxxxxx Please click the button...... Is it possible to change this letter content?

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

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