Zoho Campaigns Comunidad

• Is it possible to push the total number of times an email has been opened to zoho crm from campaigns?

  If anyone knows the answer to this it would be great to know how many times a client has viewed our mailings

• Please Add a Cancel Option to the Back Arrow

  When you're working on a campaign and are choosing elements in the left sidebar, there are two back arrows stacked on each other. The upper one takes you out of the builder and the lower one takes you to the previous menu.  My logical brain knows this

• Zoho Campaigns - Multiple Languages & Multiple Countries Consent Emails (GDPR)

  Hello, We serve multiple countries and therefore work in multiple languages. I have scoured the archives and cannot locate anything meaningful to explain how to create a consent emails in different languages or how to add filters so that French speakers get the French consent email, Spanish Speakers get the Spanish emails, etc.  Any guidance on this is greatly appreciated. 

• Unable to integrate Zoho Meetings with Zoho Campaign

  Firstly, I am an administrator on all the apps / account. Secondly, when I try to integrate Zoho Meetings in Zoho Campaign by following the integration steps here: Webinar integration in Zoho Campaigns , I eventually end up with a screen that says "only

• background change in email campaign

  Is there a way to upload and use your own background when using an email campaign template ?

• Resubscription Confirmation Email not received

  One of my contacts unsibscribed from our newsletter by mistake. She tried to resubscribe, and the system said to check her email for a confirmation, but nothing is coming through. I need to add her back to our mailing list but the system has flagged her

• View assigned topics

  I understand that topics are mandatory in order to send campaigns to contacts within a list or segment. How am I able to view which contacts, lists or segments are assigned to a particular topic? Is there a view or report that makes this easy?

• Changes to CRM & Campaigns Sync

  After finding out recently via the platform, as opposed to an email from Zoho, we have found out that we now have sync to all of our contacts to Campaigns from CRM, Currently within the contacts module within the CRM, we have various types of customers

• Remove Bounce EMails

  How to remove bounce Mailing List from Sent Campaign List?

• Is it possible to add contacts to Do Not Mail via the Campaigns API?

  I can't find it anywhere in the Campaigns API documentation but am wondering if it is possible. Anyone know? Thanks.

• Maximum number of tags in the customer database

  Hi there,  How many tags can be created max in the customer database? Thanks in advance!

• Tip of the week 97 - 3 fonts to use in your email templates

  Fonts in email templates have a very tricky role. They need to be expressive and clear but not to the extent of taking the limelight off the CTA button. They play an important role in conveying your message while staying true to the brand design and values.

• Customized attachments in Zoho Campaign

  Hi, need some help/guidance on the following. I need to send an email to +100 contacts in my database. All of them need to have a 'personal' pdf. ( So everybody has his/her own pdf ) What is the best way to do so? - Upload the pdf's in Zoho Docs, and

• Display the segment record count beside the segment name

  It would be nice to see the number of records within a segment immediately near the segment name.

• I'm using Wordpress (Thrive Architect's form) to subscribe people. How do I setup double optin for this?

  Do I need to setup an automation manually to start the double optin process? Or will it happen automatically? I am NOT using the Zoho form. I am using Wordpress> Thrive Architect's form.

• Lock Screen widgets and Live text are now supported in the Zoho Campaigns iOS app

  Hello All, We're stoked to introduce everything that's new for Zoho Campaigns mobile app on iOS 16. In the latest version (v2.0.16) we have brought in the below enhancements. Lock Screen Widgets You can add widgets to your Lock Screen and track the metrics

• Submit button not working on wordpress website

  I integrated Zoho in my wordpress website medtigo.com/about using zoho campaigns plugin but the submit button is not working. Looking for possible solutions.

• Two completely different audiences can now choose a topic that's not ment for them

  Hi, We have two completely different audiences that we send email campaigns regularly.  We migrated to topics and have two topics one for our audience 'employers' and one for our audience 'candidates'. Our newsletters are not ment for both audiences,

• Removing dark mode when someone opens our emails on a cellphone

  So we have our emails set to a white background, with our graphics and header, but when we email it, and someone opens the email on a cellphone or if they have dark mode enabled it changes the background to black and changes the colors we have set up

• Create a segments on Campaigns with all users where last e-commerce access date is less than today minus N days

  Hello, we use a custom field in our CRM called "E-commerce last access" which records the date of contact last access to our e-commerce. Is it possible to create a Segment in Zoho Campaigns containing all users where last access date is minor than today

• Last Opened Date

  Hi, within campaigns, I am looking at being able to capture the "last opened time" within the CRM based on emails that are sent which will allow me to pull off a report based on that field - e.g contacts that havent opened an email in the last 3 months

• to send opened-contacts monthly in Zoho Campaign

  Hello, I'm trying to test how we can send opened contacts monthly in the Zoho campaign. As far as I know, we can use a chained campaign based on the recipient's activities.  Here is the thing  1) we will first send the campaign_A  2) for every contact

• Contact Limit Campaigns

  Dear Zoho Team, What is the price for upgrading the contact limit in Campaigns, when I have purchased the CRM Plus package? Is it this one? Best wishes.

• New Topic feature broke my workflows

  I have a website which collects leads/contacts and uses Zapier to update a ZOHO contact campaign list. That list is used to start a Zoho workflow campaign to send a few emails. Ever since the new Topic upgrade, the contacts that are added to the list,

• How do I add topics if I send out mailings for 2 different companies

  I have company A with product related topics and company B with Brand related topics How do I differenciate the 2 companies Does everybody who checks his topics see all topics,  both A & B ? Example A : news A: events A: technical bulletin B: product

• Migrate to new Topic Management and CRM sync setup by September 30

  Zoho Campaigns introduced a couple of feature updates last year, including advanced Topic Management setup and an updated Campaigns-CRM sync. Our users had a year's time to understand the changes and implement them.   We are inching towards the deadline

• How can I deactivate the tracking of open & click rates?

  I want to deactivate all tracking of open- and click-rates by default. How can that be done?

• every day massive problems like newb!

  Zoho Campaigns only have option to send different confirmation emails per form. But if you are using API or thirdparty forms you cant have different confirmation emails. :-( This is the reason why other professional newsletter services like getresponse

• Dont use zoho campaigns in europe!

  In Europe you need an footer with imprent also for double-optin/confirmation emails! Zoho confirmed: Its not possible to have this: https://help.zoho.com/portal/en/ticket/4012705250266 And zoho also do not have different confirmation emails per subscriber

• "active contacts" are more than number of contacts in my list

  Hi there.  I have been trying to add some new lists to my account. It said that I was going over my contact limit for my subscription, so I deleted a few lists that I no longer needed. I have counted the total number of contacts I have in each list (which

• Unable to send email getting an error "It doesn't have any eligible contacts in the selected mailing list"

  While sending the email getting, an error "It doesn't have any eligible contacts in the selected mailing list."

• Immediate Sync Limit

  Is there a way to get more immediate syncs?  The 5 limits is constraining our funnels. 

• How do I customize the confirmation email for a specific form?

  We have a form created that is currently sending out a confirmation email. I'd like to customize that confirmation email but cannot find where it is located. I've read other help responses but my confirmation email is not in the places listed in those

• Email Template not displaying Background Color in desktop Gmail

  The template display's fine in ZOHO's preview and on mobile, but not when displayed via a test email in Gmail. Anyone know what could cause this? I have the id templateFooter's background color set to blue, and I even tried changing the class footerContainer's background color. Neither display the correct color in Gmail. This is the previewed version: This is what display's in Gmail: And here's some of the CSS I used: .footerContainer{ /*@editable*/background-color:#007aff; } #templateFooter{ /*@editable*/background-color:#007aff;

• Not able to delete the contact list

  Hello, I have upgraded account of 25k subscriber plan. The 20k contacts list is been uploaded to my account.Now I want to delete the 20 k list and upload another list with few more attributes in the list so that the mapping and segmentation can be done on the data.

• How to send a pre-prepared list of emails on the same day every week.

  Hi, I want to setup an email sequence which sends an email on the same day every week. The sequence is triggered when the customer joins my list, they receive a welcome email and then every Wednesday after they receive the next email on the list. I have

• how to add footer for confirmation email

  We have created here an footer: https://desk.zoho.com/DocsDisplay?zgId=4241905&mode=inline&blockId=df0l15d92449c6ca742e69ff2c136f3169294 But how to add it to footer of subscriber confirmation email?

• Campaigns - Edit Email Workflow

  Hi, I see versions are now removed in zoho campaigns. So, am I correct in thinking that when I edit a message in a workflow, all contacts already assigned to that workflow will automatically receive the updated messages going forward? Kind regards,

• Error in zoho campaign while sending email

  After adding the contacts to the list get an error "You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.". Need solution

• Forms do not add a new contact to Campaigns on submission

  When I fill out the form, the data does not get added to my campaign contact list. What might I be doing wrong?

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

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