Zoho Campaigns Comunidad

• How to resend campaign to newly added contacts within its list

  My campaign has already sent its email. My campaign is synced to Zoho CRM leads. I imported about 700 new CRM leads ZOHO Campaigns synced those new leads into my campaign's contact list. I need to resend the campaign to only the campaign list contacts

• CRM to Campaigns Integration

  Hello Zoho Experts, Anyone who has an idea how I could integrate Zoho Crm in Zoho Campaigns? I have this workflow rule created in Zoho CRM for our renewal process that will send an alert email to the clients reminding that the Service they availed is

• Zoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022

  Hello Zoho Campaigns users,   It's that time of the year when we all get to meet each other.   However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take place

• Launching AI-backed product recommendations for ecommerce stores

  As Zoho Campaigns steps into its 11th year, we're taking our first step towards artificial intelligence as part of our ecommerce module. Your emails—be they regular or automated— are equipped to carry unique and targeted product recommendations based

• Live editing of workflows is now upgraded

  Workflows users will now get a chance to make changes to the existing set-up without any complication.   Earlier, whenever someone made any changes to the existing workflow that was active, a new version of the same workflow was created. Those who entered

• Introducing right-to-left content editing and custom return-path

  With a host of updates planned for our tenth anniversary, we are also delighted to add two more. Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well.   Earlier you

• HTML Template Importing and Exporting

  I'd like to export HTML from a Zoho Campaigns template for use in another system. I'm looking forward to updating my website template (F60 Host), And I need to Export HTML Code. Can anyone help me out   

• Resubscribe users from my website through apis

  Hi, if a user unsubscribed from a list, by clicking on the dedicated link in an email, I can't resubscribe him through apis. The user has a checkbox, in his private area on my website, that let him specify if he wants receive communications or not. If

• Importing & Exporting HTML Templates

  Hi Zoho Team & Zoho Community, Hi guys, I would like to export HTML from a template within Zoho Campaigns for use in another system. My use case is very simple: I'm running a sponsored email blast and I want the third party's email to look and feel the

• Zoho sites discussion

  thanks for joing the discussion forum

• Reinstating a hard-bounced email address in Campaigns

  Hi. We have an email address that is marked as hard bounced in Campaigns. However, we know for certain that the email address is active. We also know that other email addresses at the same domain are successfully used in campaigns. Is there a way to definitively

• Lacking the ability to define data that we bring across

  Is anyone experiencing the following problem. There is a new migration which we changed to. However all our sync data has vanished. We can still see the old campaigns but they are no longer associated with contacts or leads. Also data that is several

• How to change Mailing list of a cyclic autoresponder

  Hi, I've created a cyclic autoresponder. Selected a maling ist, added 4 series and emails in these series. I need now to update the mailing list, as the target recipent are in another list. How can I update the mailing list of that cyclic autoresponder

• Need a totally separate subscriber in same account which will be accessed by other person in team

  Need a totally separate subscriber in same account which will be accessed by other person in team. separate subscription list, campaign and reports.

• Can I link pdf file in zoho campaign

  Hi ZOHO, in email campaign you can link to file - only image. Is there any possibility to link to pdf file? Kasia

• Campaigns Topics

  With the new required topic assignment in campaigns, large portions of my lists are being excluded. I've gone through all lists and made sure they were assigned to the topic, but my contacts are still being excluded. How can I work around this?

• Zoho campaigns: Webhook support

  Do Zoho campaigns have web hooks? I need a url is called every time a subscriber is subscribed or unsubscribed in a list. Thanks.

• Alert Admin when fewer than X contacts added within Y days

  One issue we have experienced a couple of times now is our Syncs not working. While we can work with your team to resolve and fix the issue, sometimes we can go a few weeks without realizing the issue exists. We would like a feature/option to send an

• Users can now delete their Zoho Account from within the Zoho Campiagns iOS mobile app

  Hello, In the latest version of the Campaigns iOS mobile app (v2.0.15), users can now delete their Zoho Account as per Apple's guidelines from within the mobile app. To delete the account, please follow the steps mentioned below:  Go on to Zoho Campaign's

• Help with SignUp From

  We did signup form in Zoho Campaigns in the account and add script on the page Screen about script on the page https://prnt.sc/oyUuILSqe-PJ But we see that our pop up isn't shown to our customers.

• Zoho Campaign Emails when forwarded

  Hi there,  We prepare certain campaigns from our end. When we directly send these campaigns to the contacts they are sent perfectly. However, when we forward the same campaign to any of our contacts, the formatting gets changed completely. See the screenshot

• Design doesn't Match

  Zoho Campaign designer has some major bugs. For one, it still has pasting issues regardless what the source is, and what browser. There are STILL spacing issues with copy & pasting.  Problem #1: Example: Copy & Paste "Hello my name is David." (regardless of the source) Zoho Campaigns will appear correct, but upon sending the email will read... "Hellomy name isDavid." Unfortunately, this issue has been addressed many times, and still remains. Problem #2: Design in Zoho Campaigns does not remain after

• Preview emails do not match original campaign colors or design

  When sending a test email after editing and saving, background and text look completely different in original design vs the preview emailed version.  Editing and saving multiple times does not change the test email to match the original layout.  Biggest problem is text and/or background colors. In attached, original on the right, test on the left. Any thoughts?

• Create a custom view -Error #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####

  Bonjour, Je cherche a contourner les limites des segments en créant une vue personnalisée. Depuis une liste, lorsque j'essaie de créer une vue personnalisée  j'ai immédiatement un message d'erreur suivant. #####NEW_SEGMENT_MODULE_ENABLED#####REDIRECT_TO_LIST_VIEW#####

• West Coast USA Zoho User Groups (ZUG) in-person meetups ??

  WHen can you organize West Coast meetup's ?

• What are the permissions of a Standard User versus a Standard Admin

  There seem to be many questions about admin vs standard admin and user vs standard user, but nowhere is there an explanation of what users can/cannot do versus admin. I have an agency user who is preparing a mail campaign and saying she cannot assign

• Syncing CRM to Campaigns - How do I preload Topic Association?

  Now that Zoho has Topic Management, I'm trying to figure out the best workflow for moving CRM Leads into Campaigns. If I just leave the sync as is, then the CRM leads go into my Campaigns without any topics associated with them. Therefore, none of emails

• Seeing Other Users' Syncs

  Hi, Zoho Campaigns currently restricts users (even other admins) from seeing other users' sync details. This holds up communicaitons and it holds up diagnosing any problems with a sync.  Just today, I had to try and diagnose a sync problem but cannot see any details from my coworker's sync. Even in my remote session with Campaigns Help, the solution was for me to log in with my coworkers credentials!  The lack of visibility needs to be fixed.

• I cannot "Send for Review"

  Please review my account, I am new to Zoho Campaigns... I am clicking the "Send for Review" button but nothing is happening. It doesn't say success, send me an email confirmation... nothing.

• Campaign Workflow is not detecting Opened email

  I have created a Standard Campaign and then a Workflow to control what happens to users who receive the email.    We have paths for Opened and Not Opened and a path off the Opened path for Replied To, True and False.  For testing we send that Campaign

• Les 2 limites qui font de Zoho Campaign une Tesla avec une batterie de smartphone

  Après 2 mois de réclamations et des dizaines d'heures perdues avant de pouvoir bénéficier de la synchronisation  ; ça y est l'intégration CRM-Campaign est en place avec la dernière version de campaign, les Segments, la simplication des choix entre Campagne

• New Sync Issues with Modules

  In the new sync, I am syncing from the leads module directly to a list "All leads" then syncing from the contacts module to a list "All Contacts".  When I look at the All Leads list it includes all of the clients that are in the contacts module as well. 

• Zoho Campaign vs Zoho CRM for a monthly newsletter

  I have both CRM and Campaigns and am not sure which is most appropriate to send a monthly newsletter to our existing clients? 

• Dynamic content - test for empty values in fields

  Hi! I'd like to do something like the following: - Dynamic condition: If FName is empty -> Use the text "Invitation" - Dynamic condition: If FName is not empty -> Dear $[FNAME]$ I tried the following with the dynamic condition: leave the field empty,

• Introducing Zoho Campaigns' exclusive edition for marketing agencies

  Handling omnichannel marketing activities for multiple clients is no joke and we understand that. Keeping the challenges of digital marketing agencies in mind, we are now launching an exclusive edition for digital marketers, allowing them to handle email

• How to Modify the Permission of the Last Name?

  Can we remove the Mark As Required from the Last Name as some nationality do not have Last Name or Surname/Family Name.

• Primary Program

  --

• Sync from Campaigns to CRM

  I have the new sync integration model set up.  pushing data from CRM to campaigns works well & nearly instant, all good here: - I'd typically see a new record in Zoho Campaigns 1-2 minutes after it was added to Zoho CRM module - CRM record's custom fields

• Comment tester les campagnes qui ne peuvent être modifiées ?

  Avec zoho campagne il est impossible de modifier une campagne dès que celle-ci est lancée. Pourtant il est nécessaire de pouvoir modifier fréquemment suivant le résultat de tests successifs pour améliorer les résultats. Comment faire pour concilier les

• Delete Users and Related Syncs

  Hi, please help me delete the account lauren@edupassport and all syncs that were created by the account? Thank you

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

• Top Contributors

• Meyyappan CT

  

• Vivekvarman D

  

• yashwanth s

  

• david

• Matthew R