How to filter list of contacts that do not have Topic associated in ZOHO CAMPAIGNS
I am trying to send out an email campaign to a specific topic list. When selecting recipients, it is telling me 10 of my recipients meeting the list criteria do not have topic associated with them. How can I find out those 10 contacts in ZOHO CAMPAIGN
Zoho SMS Campaigns - Adding a Linked Image
Hi all, We are trying to run an SMS campaign that provides a hyperlink to a particular PDF/image. Does Zoho have the ability to host that PDF/image and provide a link, or do we need to host the PDF on an outside website?
How to assign a task to the CRM contact owner in Zoho Campaigns automation section?
We have an email campaign set up for a bunch of contacts and each contact is assigned an owner in the CRM through a field. We want to set up a workflow in campaigns that creates a task to notifying that owner to call the contact after a link in the email is clicked. However when setting up the workflow I can't find a way to assign the task based on the contact owner - I can only select a specific user to receive the task. Is there a way I can get it to work as i described it? Thanks
Campaigns Community Meetup - Canada, Australia and New Zealand - February 22 - February 24, 2022
Hello Everyone and happy new year! We all know that proper strategy, personalized approach, accurate content and automation are the four pillars of email marketing. So, we are conducting virtual meetups to address these aforementioned aspects. In our
Tip of the week 91: Managing your signup forms using iFrame code
Cover image Signup forms are a great way to organically grow your mailing lists. You select one from your email marketing platform, customize it based on your needs, get the code, and embed on a single or multiple pages of your website. However, when
Sending Autoresponders to Existing Contacts
Hello! In recent times, many of our users wanted to send Autoresponders to existing contacts. Since, these contacts existed already; they will never be receiving that message scheduled in the Autoresponders. But, is there really a way to push these Autoresponder message(s) to such existing contacts? Well, Zoho Campaigns has again come up with a solution for such request laid by many of our users. We are happy to announce the new enhancement on Autoresponders through which you can send the Autoresponder
Tip of the week 76 - Email marketing strategies to grow in 2021
2020 is the year that made us believe strongly that email communication, is effective for B2B as well as B2C companies, even during the unprecedented times. Once you've a list of contacts to send emails, you can try a variety of things to engage with
Multiple Campaign Owner
Hi Can anyone tell me if there is a way of having multiple campaign owners?? From a marketing point of view I'd like to be able to view my teams current campaigns and also be able to analyse the stats Thank you
Creating content based on importing html does not work!
Hello, We are trying to import email templates to the platform for our regular campaigns, but with not success, simply trying to import a single HTML file gets stuck. The same thing happens when we do a follow up campaign. PD. Looking for an alternative
Post an image to social media
When I try to post an image to social media, it provides a link to itself and does not give the option to link a URL...isn't that a key piece of functionality? can it be done in ZC?
New product updates to improve your user experience and email marketing results
Hello users, Thank you for choosing us and providing your continuous trust throughout your email marketing journey! Today, we're excited to launch organization-level segments, multi-portals, and updates to workflow. We hope these updates will help you
mapping subscription status
I am importing a large list, via csv. I have a "subscribed" column, which has "true" or "false". How do I import this list, as there doesn't seem to be an option to map a field for that.
Should i be using Campaigns or Marketing Automation for Existing Client Email Blasts?
Hello, My Company has 2 marketing arms: On one hand we are marketing to leads. posting on social media etc to drum up new clients, tracking website usage etc. all with the purpose of new sales development. on our other hand our marketing team is trying
Date field is neglected in contact import
Hi, I'm trying to import data from an Excel file. All fields work fine except one -date field. I can't populate any date field in my contact list from XLSX file. Do you have any idea what can be problem source?
Massive problems with zoho campaigns
Hi, i want to create a Flow in Zoho Campaign, by per product. Example: If Someone purchase a specific product in my store, sent a email with accessoires for wallets If Someone purchase a product from specific category from my store sent a email with
Can't connect Zoho Campaign>>WooCommerce via plugin
I am connected to the Zoho Campaigns and can see my available signup forms, but when I try to connect Ecommerce, I just get this message: Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This
[Edited] Campaigns Community Meetup - Eastern regions of USA (Florida, South Atlantic region and Other Atlantic regions) - February 1 - February 3, 2022
Hello everyone and happy new year! We know it would have been difficult for you to grasp the updates in one go, so we'd like to make it simpler for you. We are conducting a meetup regarding the recent updates made in Zoho Campaigns. In our meetup we will
Save the default filter for contacts, templates, segments, etc.
Every time you go to any list that has a filter, it resets the filter so that it shows only items that you created. For example, going to Segments, defaults to only segments you created. We find that we're wasting a lot of time fixing the filters every
Zoho Campaigns Update: Topics, Contacts, and List Management
At Zoho Campaigns, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existing features have
Automation trigger after newsletter registration via form (only after double opt-in confirmation)
Is it possible to create an automation program to send an email automatically after form registration, but only after the user confirms the email address (after successful double opt-in)? Currently, the automation emails go out when someone fills out
Tip of the week 08 - Deliver rewarding emails to your subscribers
If you're an email marketer, it's not wrong to think that every email of yours should resonate with your subscribers. But again, it's absolutely not right to think so, when such emails aren't actionable and noteworthy. Since most of your subscribers look out for connecting with you, it's your responsibility as an email marketer, to send them quality information that'll enhance their marketing skills. What makes an email start that initial conversation with a subscriber or build that reliability with
Will a periodic time-based workflow trigger the same actions in a row?
Hi, I want to set up a monthly reporting mail with the time-based workflows. In this scenario it's possible that the same contact would receive the same mail 3 months in a row, then being excluded by not-matching the criteria for one month and then receive
How to fully automate Campaigns (Unsubscribes, Soft Bounces, Hard Bounce)
Hi, After successfully sending out numerous campaigns over the past couple of weeks I have now exhausted my list of emails to contact, and now I want to send a new campaign to all the same contacts. I am now encountering the problem where I have to remove
Tip of the week 90 - Ways to leverage user-generated content in emails
Email marketing experts predict that 2022 will see a surge in user-generated content (UGC) in emails. What is UGC? It is simply unsponsored content—videos, posts, reviews, and testimonials—consumers create about a brand’s product or service. To create
Instant Sync - Fetching Accounts Module Fields has been removed at the moment.
Hello all, Good day! This is an update regarding removal of a feature from CRM integration. Recently we identified that the option 'Fetch Accounts Fields' in the Instant sync was not working as expected so we're forced to remove it for any new syncs.
Dynamic Signatures in Workflow for different CRM Owner of Leads
Is there a way to have a dynamic signature for each CRM Owner in a workflow? We have 2 new sales leads that will be triggering the flow and we want to just have one flow with emails that will update the signature based on the CRM owner.
Can't send campaign
We are testing zoho campaign, and have created a small (4 people) list for testing. Sending a test message doesn't work, as the test does not allow us to have a first name and company tag. We need to be sure that they are importing correctly. We do NOT want to send to our lists until we know that all is well. Currently, we can't seem to find how to send immediately so we can continue testing. If we find that this works for us, then we will sign up and cancel our Constant Contact account. Tana
Tip of the week 44 — Qualifying the best leads for sales
What is your goal behind generating those 1000s of contacts everyday? Just to build your contact database and engage with it? Err.. No, there is a lot beyond this. As marketers, qualifying the best contacts for sales is as important as generating and nurturing them. How do you do this? The best way is to assign scores to your contacts based on how they interact with your business. From subscribing to your newsletters to opening/clicking links in your emails, every action of your contacts counts.
Why Are Campaigns Going To Spam
When I test an email campaign the test email goes to my spam folder. It did not do this before. But now all my test emails go to spam. I have never marked these as spam in my email and there is nothing in the content that should make an email provider think that it is spam. Gmail Marks the email with this message "Why is this message in Spam? We've found that lots of messages from zcsend.net are spam." Has zcsend.net been blacklisted? I am concerned that this will happen to all emails I send in this
Zoho Domain Authentication
How do i complete Authentication of Domain purchased on Zoho? and how do i verify SPF, DKIM on Zoho Campaigns and other zoho apps? Also how do i verify DMARC?
How to switch to multi purpose?
Hello - Trying to activate a campaign workflow and it says: Please switch to multipurpose You cannot send automated emails while you are in single purpose. so please switch to multipurpose Guessing there is some setting somewhere but I'm not sure where
Update Campaign subscriber tags?
Hi, Does anyone know if there's a way from Flow to be able to update the tags set against a contact in Zoho Campaigns? I've had a good google and turned up nothing so far. I can set CRM tags, but CRM sync can only happen a limited number of times per month - and wouldn't get triggered anyway with just updating tags in CRM, and I;m not sure Campaigns would see the tags anyway. Thanks, Karl
Autoresponder not sending out mails
Hi, I've setup a test run for autoresponder. It was done almost 12 hrs ago. However, none of the recipients in the list have received the mails. Can you please check and assist on this? Regards, Amanjot WizIQ
Email delay options
I have seen this in a lot of automation apps and it's really a pain to deal with...so maybe Zoho can be one of the companies that do this the good way! : ) When sending a series of emails, so many email automations apps give you delay choices based upon
Adding in an 'opt-out' email list to exclude from current campaign list
I'm trying to move our emailing campaigns over from a well-known email provider, we'll call 'MailMonkey' (MM), into Zoho. I'm using a list of contacts from our CRM to create a Campaigns List but...having run campaigns with a very similar data set on 'MM',
Embedded signup form on Wordpress website
Hi How can i embedded signup form on our website ? And if it's not possible can i connect our wordpress signup with campaign ?
24 Hour Delay after Autoresponder Edit
Hey Zoho Team and Community!! I hope all is well. I'm having another issue with autoresponders in Campaigns. When testing my autoresponder, I set delay time for 100 days (for example) because I don't want it to actually go out during testing/editing.
Data backup for Zoho campaigns
dear community is there any way to backup your all data (campaigns, reports, workflows, settings etc) on Zoho campaigns? best umut
Adding a tag in Zoho CRM when a lead's email bounces in Campaigns
We sent out our first Zoho campaign last week. We had a few bounces, normally if this happened in Zoho CRM we would tag the lead as Junk (because the email bounced). If we send emails from Campaigns can we update tags in CRM, if so, could you explain
What user specific reporting is available for Social Campaigns
What specific reporting is available for social campaigns? Is there user level reporting? What users clicked a link? What they shared? What they tweeted? Etc?
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