Zoho Mail Comunidad

• Main Company Email Blocked - Error 5545 5.1.8, Urgent Help Needed!

  We've been using Zoho Email for two years and all our email activity is hosted on this platform. Yesterday, our account was blocked with error code 5545 5.1.8 without any explanation provided. How can we get our account unblocked? We have all our emails

• Restore deleted account

  I delete one off my accounts on the control panel off zoho business but i need to restore it using the same username. How can i do that? Thanks

• Free webinar alert! Pause and Reflect: Why Zoho Mail is the Perfect Business Email Solution for 2025

  Hello Zoho Mail Community! We’re thrilled to invite you to our upcoming webinar, Pause and Reflect: Why Zoho Mail is the Perfect Business Email Solution for 2025. We’ll dive into how Zoho Mail can elevate your email experience with its advanced security,

• Virus Scan Failing on Attachments

  Hi, Is anyone else having an issue with attachments being unable to upload? Virus scan takes forever and then fails, or just fails and says try again later Thanks

• Problem with delivery status in delegate account

  Hello, We have a problem with delivery status in "sent" folder in delegate account. Some messages has no status, some messages has "waiting" status, Some messages are delivered, some messages are delivered wit delay, some are not delivered. Conclusion:

• Bulk Delete / Archive

  For me the Bulk delete and archive functions are not working anymore reliable. I get the message that the action is scheduled, but often it is not executed not even minutes later. To me, the user experience became terrible in the last month. It used to

• Error 0x800CCC0F Sending and Receiving

  This seldom used XP PC using Outlook Express has been using this Zoho email account for years with no problems. It just started getting this error when sending and receiving email. Nothing has been changed, upgraded, etc. No change with completely disabled

• How Good Is Mail Search?

  I am thinking of switching to Zoho hosted mail. I have approx. 1.3G of mail in many hundreds of folders organized hierarchically. It goes up to 7 layers deep. I have to often pull up messages from previous years. Would I be able to search the entire content by using Zoho search? Right now I use an IMAP account. My desktop client is Thunderbird, the server is MailXchange hosted by 1and1. The server allows a multi layer structure, but the search function is useless. Because of that I have to use TB

• Authentication details provided was rejected by Source server. Kindly provide valid username and password.

  Hello, I am trying to migrate mails from old server to zoho email hosting. I have added all details correctly, including email id and its password. also tried with none and SSl setting, but still unable to connect. Authentication details provided was

• Zoho Mail not fit for business

  How are businesses using Zoho Mail? In Zoho Mail: You cannot create subfolders in a shared mailbox You cannot add a second email account eg. a non-Zoho account that could then provide the function of providing a shared mailbox with subfolders In the Trident

• Migrating from Zoho to Cpanel

  I would like to migrate my few of my email accounts to Cpanel, yet keeping Zoho Mail active just in case. Is there anyway to do that? As all my mail still goes to the Zoho Account instead of Cpanel

• Incoming Emails Landing in my News Letter Folder

  Hello, Most email is landing in my inbox but those that come from a web form from my site are landing inside my News Letter Folder. What do I need to do to make them land inside my inbox? Thank you, Cindy

• Open tracking Feature Request

  I would like to be notified + a have visible mark when the email has been opened by the recipient.  Time stamp each time the recipient opens the email.

• Cannot Forward an email to a New contact

  Hello, As the title says, I Cannot forward any email to a new contact. In fact the autocomplete feature brings old or even deleted contacts and simply does not recognize the newly added contact. Those new contacts have definitely already been added to

• Migration not working

  I cannot set up a new email migration, this is the message: Oops! Something went wrong. Please contact support@eu.zohomail.com Can someone please suggest a fix?

• [ADMIN CONSOLE BUG]: Selected users cannot be unblocked + cannot change user password

  Refer attachments: 1. Select users > click Unblock button > message keeps appearing at the top 2. Change user password > Click Change button > nothing happens

• zoho mail adds RE: in subject

  Hi, In Zoho mail every time I reply to an email it puts a RE: in the subject line. So after a few replies on same email the subject line looks like RE: RE: RE: RE:RE: RE: RE: Order Details Can I stop Zoho mail from doing this bug? Les

• email address autocomplete

  Is there a way to eliminate certain addresses from showing up in auto complete when entering an address? Many old and unused addresses currently show up, many of which I would like to get rid of. Thanks

• Reply All function omits the full list of original To and Cc recipients in the email body

  When using "Reply All" in Zoho Mail, the email body only shows the sender's details (e.g., "John Doe wrote") without listing the original To and Cc recipients, making it difficult for recipients to see the full email thread context. This differs for example

• Getting duplicate messages saved to 'Sent' folder

  When I send a message from Android phone (K-9) imap client or when I send a message from Windows using Thunderbird, two identical copies of my outbound message are saved to Sent folder. When I send a message from zoho web mail page, I believe there is no duplicate of my outbound messages. Have I misconfigured something?  What do I need to do to fix it? thanks! Linda

• Archive Option in Conversation View

  Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just

• Weekly Tips: Clean Your Inbox Using Email Scrubbing

  We all know the struggle of an overstuffed inbox—those unwanted newsletters, outdated notifications, and repetitive messages that clutter our inbox and slow down our productivity. Over time, these distractions pile up, making it harder to find the messages

• Cannot add IMAP account to "new" Outlook

  Hi, I am attempting to add an IMAP account to my copy of the "new" Outlook on my desktop computer. I have tried using the default password when MFA was disabled and an app password when MFA was enabled. But neither attempt worked. My Windows 11 OS number

• Email is in queue, waiting to be processed zoho mail

  Email is in queue, waiting to be processed zoho mail

• Change an existing email name

  Can you change the name of an existing email address I have under my account?

• Check for new emails period

  Hello. We are currently using our own mail server and Zoho Mail as a client through IMAP. Users have frequently complained about the 3 minute frequency when checking for new emails, finding that waiting 3 minutes for a new email is too long. We are considering

• Problem during switching between accounts

  Hello, We have a problem during switching between "accounts" and "delegata accounts" in zoho mail desktop. Quite often while doing it, zoho mail app shows "Opps... A problem has occurred. Try again." It's quite annoying during everyday work. What can

• Calendar - "super compact" week view

  every time i go to my calendar i have to re-engage the "super-compact view" for the week view...is there a way to make "super-compact" a default view so I dont have to keep on setting it manually?

• zoho calendar week view - "super compact by default"

  every time i go to my calendar i have to re-engage the "super-compact view" for the week view...is there a way to make "super-compact" a default view so I dont have to keep on setting it manually?

• Instagram reset password email not getting through

  Recently joined Zoho. I have the free version. I have a domain registered with Fasthosts, without a hosting package, (no website, no email). I have sent emails to my Zoho email from Instagram to reset my password, but they are not getting through.  Can you help? PS please dont ask me to get any info from Instagram, as they only give stock answers on their help site and I cant find any way to ask them specific questions or to request data. Cress

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. Thanks

• Zoho mail stopped receiving emails

  My Zoho email addresses that are linked to a domain suddenly stopped receiving messages yesterday, even though I've been using Zoho mail without problems for 1,5 years. I receive this reply to test emails: "553 Relaying disallowed". Due to this, my SMTP

• My email client shows no emails anymore

  I let my account expire due to old payment method. I repurchased it I turned back on IMAP Then all my emails disapeared. Everything is fine in the webview and and zoho mail app

• Invalid Domain

  Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. Thanks

• URGENT - Issue with outgoing mail

  I am receiving mail but atm can not send - and not being given any code/reason as to why?

• Impossible d'envoyer un message :Raison :553 Relaying disallowed. Invalid Domain - masertech.ma

  Bonjour, J'ai renouvelé mon abonnement mais j'ai le probleme de domain.

• Email SPF Hard Fail

  Hi, can you help me to understand why email rejected? Paste error: This is the mail system at host pdx1-sub0-mail-mx206.dreamhost.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

• Single paid user account: hosting multiple domains each with their own separate IMAP inbox?

  Today, I have paid for an upgrade to the Standard 10GB plan, because I need to use multiple email domains that I own, all with IMAP. As I am a single person with multiple email domains, I paid for only a single user on the Standard plan. I need each domain to have ITS OWN INBOX; consolidating the emails from all domains into a single inbox is neither  acceptable for me nor my country's business laws.  As an illustration, I would like the following email folder structure: me@zoho.com   (my Zoho user

• Creating smart filters manually

  Hi Team, One of my colleagues accidentally deleted the Notification folder in Zoho Mail. Now all the emails are directing to spam instead of inbox. Is there any way to create the smart filter manually?. With Regards, Logeswar V

• Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde.

  Recibo el siguiente mensaje al intentar agregar una nueva cuenta de correo electronico a mi dominio @grupomgglobal.com Necesito una respuesta urgente a este asunto ya que he tenido varios inconvenientes con mi el servidor de correo. Si sigo asi creo que

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• Weekly Tips : Teamwork made easy with Multiple Assignees

  Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate reminders

• Weekly Tips : Customize your Compose for a smoother workflow

  You are someone who sends a lot of emails, but half the sections in the composer just get in your way — like fields you never use or sections that clutter the space. You find yourself always hunting for the same few formatting tools, and the layout just

• Zoho Mail Android app update - View emails shared via Permalink on the app.

  Hello everyone! In the latest version(v2.8.2) of the Zoho Mail Android app update, we have brought in support to access the emails shared via permalink within the app. Earlier, when you click the permalink of an email, you'll be redirected to a mobile

• Weekly Tips: Manage External Images in Zoho Mail

  When you receive emails every day, whether from clients, newsletters, or services, many of them contain external images that automatically load when you open the message. While this can make emails look more engaging, it can also impact your privacy and

• Zoho Mail Android app update: Manage folders

  Hello everyone! In the latest version(v2.9) of the Zoho Mail Android app update, we have brought in support for an option to manage folders. You can now create, edit, and delete folders from within the mobile app. You can also manage folders for the POP

• Most Discussed Topics

• Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed

  Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server

• Shared Mailboxes Disappeared

  Zoho Mail users in our company haven't been able to see their Shared Mailboxes for the past few hours. I've checked with App and Web Access, but they can't access them. When I send emails to their addresses, I get no error messages. They're still visible

• why cant i access my email account. it keeps asking me for reverifiying my account by entering my password.

  I cant access my account. it keeps asking me for reverifcaton by entering my password. once its entered it asks for it over and over.

• How to create a Zoho Mail extension similar to Outlook's OnSend add-in?

  Hi, I want to create a Zoho Mail extension similar to Outlook’s OnSend add-in. The extension should: Let the user select headers and footers from a taskpane while composing an email. When the user clicks Send, the extension should: Automatically insert

• Will I Get a Refund If I Downgrade Zoho Mail?

  Hello, We upgraded an email account for our new employee. However, the employee left after one month, and now I've reduced the number of Zoho Mail users from 7 to 6. Can we get a refund for the remaining portion of our annual payment?

• Sticky Posts

• Weekly Tips : Teamwork made easy with Multiple Assignees

  Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate reminders

• Weekly Tips : Customize your Compose for a smoother workflow

  You are someone who sends a lot of emails, but half the sections in the composer just get in your way — like fields you never use or sections that clutter the space. You find yourself always hunting for the same few formatting tools, and the layout just

• Weekly Tips: Manage External Images in Zoho Mail

  When you receive emails every day, whether from clients, newsletters, or services, many of them contain external images that automatically load when you open the message. While this can make emails look more engaging, it can also impact your privacy and

• Weekly Tips : Customize your Zoho Mail Notifications

  In a professional context, email communication remains one of the most crucial channels for staying connected and managing workflows. Keeping track of your emails, task updates, or important announcements can be overwhelming—especially if you are juggling

• Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

  The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks

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