Zoho Mail Comunidad

• MX Record not found

  Hi, I am currently unable to receive mail to my inbox but can send messages from my account ok. I have tried emailing my zoho account from another mailbox and get the follwing error response. No mx record found for domain=highfield-welling.com Is there

• Securepass email stuck in queue for two days

  Hi, I’ve been trying out the securepass function today, but the three securepass emails I sent to my personal email have been in the queue all day and not gone out Please help - thank you! Peter

• Group Email Folder

  Hi, I am accessing group email options, if I use the shared folder emai, 1 - If an email in the folder is read / flagged, is this status seen by all who can see this group? (EG to avoid repeat people replying) 2 - how is the storage of the group folders

• Zoho task status with custom filter

  Hi, I have a problem with Zoho tasks, when I filter by some custom filter such as the lines of business of my company, the status of all tasks comes out as open (image 1). However, when I enter the task I get the correct status (image 2). On the other

• Add user in different Plan

  Hi, Now I have 3 users with standar licence, and I want to add one more user but not in the same plan, I just need mail lite, how I can convine different ones?

• Issue with calendar add and update event

  In Zoho calendar add and update event you mentioned that to send the data in the body if i am trying that one but i am getting the error like "event data missing". In try it example which you have mentioned bottom of the documentation you are sending the data in query string I tried in that format also but  i am getting the error like "bad request" ,Please could me help me out with how should i send the data to get the actual response.I have attached the screenshots i have tried please help me out

• (mx3.zoho.com) Reverse DNS Resolution - No PTR Record found

  mxtoolbox.com report this problem with your mail servers mx3.zoho.com ( 204.141.42.52)  Please fix it.

• Unable to add zohomail account to eM client (desktop version)

  Hi, I am unable to add zohomail account on my eM Client - desktop version. I have not enabled 2FA. I also tried to login with app specific password but no luck. When I go to Add account --> automatic setup --> it is throwing error

• Cancellation and refund

  I followed the refund policy at https://help.zoho.com/portal/en/kb/common-faqs/articles/what-is-your-refund-policy#Zohos_Customer_Satisfaction_Policy and I have NOT heard back from anyone. I do not want to keep this service. I had it less than 30 days.

• ERROR CODE :550 - "JunkMail rejected

  Hi, I have 2 days with this error This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. adoax@mushteri.com.mx, ERROR CODE :550 - "JunkMail

• Email from Zoho are identified as spam by Gmail

  Hi I have everything with green check marks in your system But still all of the emails are getting to Spam Can you help?

• Need fix for common issue: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed.

  I see many threads on this topic but no satisfactory solutions. I have my email setup as IMAP in Outlook and when on the road I access via my Android phone. I rarely have both going. My phone doesn't automatically check, only when I ask it. I've seen

• How to downgrade to free account in zoho mail

  Hi, I have a paid account with zoho mail with 2 users. I'd like to downgrade to a free account, but in the subscription menu it won't allow it. So How can I go back to a free account?

• Junk Mail Rejected

  Hi, My emails are being blocked saying "ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17697 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spamcop.net/w3m?action=checkblock&ip=136.143.188.16" Please

• Spamhaus Block

  Hi guys, can someone please look into this as a matter of urgency: ERROR CODE :550 - 5.7.1 Service unavailable, Client host [136.143.188.50] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/136.143.188.50

• Operation not permitted

  Hi! Domain already verified but still can`t add users - Operation not permitted.

• Zoho Mail - javax.mail.AuthenticationFailedException: 535 Incorrect authentication data

  I am receiving this message via Zoho Mail. We are able to receive emails but when we send emails this error appears in RED - javax.mail.AuthenticationFailedException: 535 Incorrect authentication data I feel SMTP server is incorrect and not able to send our emails. Can we get some help with this issue. Regards Jacob

• Valid email address getting the "invalid" error

  Hello -- This is going to sound far more complex than it is, so bear with me... :) In order to protect my real email address, I use SpamGourmet's service to get & reply to messages.  The problem is that in order to reply, I have to use a # in the "to" field, which causes Zoho Mail to claim wrongly that it's invalid.   Their site explains it this way: "Use this address to send a message to example@domain.com label.myusername.code.example#domain.com@ob.0sg.net that will be from your disposable address

• Zoho stopped receiving emails from Wordpress/Contact Form 7

  Recently (we think about 2 weeks ago), messages sent from our Wordpress website www.h2gold.com.au, using Contact Form 7 and Google recaptcha, stopped being received in our Zoho mail. The website is about 4 years old, and was configured with Zoho's MX records from the start. And worked fine most of the time. I have since updated Wordpress 5.3  and CF7 5.1.5 and also upgraded Captcha to V3 with new keys. All indications from the website indicate everything should be fine. Green box message "Thankyou

• HELP: My Zoho Account Doesn't Receive Any Emails

  Can someone please offer some help. My Zoho account has not been receiving any emails for over a day now. I can send emails but I've tested the account and no emails are being received. Also, can all the emails that have not been received be recoverable? I have lots of business emails that I need to review. Thanks, Steven

• Domain already exists

  Hi, I tried to add my domain creativecolumnist.com but its showing as Domain already exist. Please release if it has already been associated with Zoho, I am the real owner of that domain.

• Mail delivery failed: returning message to sender

  Hello, can you please check why your email server reject our email to our clients ? here is example 541 5.7.1 Mail rejected due to antispam policy our servers Received: from qis.host ([2001:49f0:d014:5::3]) Received: from [103.119.112.200] (helo=qis.host)

• NO PUEDO CONECTAR SPF A WIX

  Tengo dominio y hosting en wix, ya conecte todo, solo el spf no se conecta ya lo intente con distintos spf y con el que viene en la pagina y no se activa, cual es la solución para poder activar el spf en wix? 

• Import validation masks so restrictive and patronizing - makes contacts import unusable.

  I tried to import a large contact list into Zoho mail contacts. The CSV import filter imposed - which is not under my control and I cannot change it - balked at every single record. I think it should be within margins if I want to import a phone number

• Enable Email-Forwarding for outgoing emails

  I have recently started using Zoho Mail for my organisation. From the admin control-panel I have created some users for my organisation Since all outgoing & incoming emails on company's email id is company's property, I want to forward both these emails

• I am not receiving emails from one certain domains

  Hi, I am not receiving emails from one certain domains, but I can send to them and they are receiving it. I added the domain to the allowed and trusted list and I set all the verification to move to quarantine instead of permanent reject. The domain is

• This domain is not allowed to add in Zoho

  hi I have this problem. I can receive incoming messages but I cannot send them Since I have a shop in a salla

• Unable to verify email forwarding address

  I am trying to setup email forwarding for my Zoho email. I am currently on the free trial. I have tried: - Adding the email forwarding address under Mail Accounts here: https://mail.zohocloud.ca/zm/#settings/mailaccounts - Adding the email forwarding

• Blocked Account, Please assist.

  Good Morning / Dear Sir/Ma’am May this email find you most well today. I was checking how to unblock my email account online, that is, karishma.maniram@nicheintegrated.com and came across a related article that advised Me to send an email to this address

• SMTP Authentication Failed

  Hi there, I have registered a free account today and I got the SMTP working under the free plan. Then I tried to upgrade my plan. At the first time, I cancelled the transaction due to the insufficient balance in my PayPal. And then I found the SMTP stopped

• Is there any grace period for zoho mail subscription renewal without losing mail and it's full operations ?

  currently our business is using zoho mail lite 10gb plan and I changed the plan to zoho workplace standard, but my renewal is tomorrow. If i didn't renewal subscription before the renewal date will i get grace period? without effecting our mails operations

• Setting up Zoho with phpBB

  Hello! I'm trying to setup phpbb to use the built-in smtp. Unfortunately, I keep receiving this error message when sending a test email: Email error » EMAIL/SMTP /adm/index.php?i=acp_board&sid=71c0ca8a2675f28cec74cb67c08c26fa&mode=email Ran into problems

• Não consigo criar e-mail com meu dominio

  Já cadastrei o DNS, já foi reconhecido o registro. Porém não acho a página onde pede pra criar o e-mail, nao aparece pra mim e nao estou sabendo achar manualmente. Quero o e-mail com meu dominio mas nao consigo

• Not recieving specific emails

  Hi, i cannot recieve specific emails into my zoho account, im hosted through siteground and have all the MX records etc set correctly, some emails come through, but emails from say other websites conformation emails do not come through. i have another

• compose button is gone. how do I find it?

  compose button is gone. how do I find it?

• Unable to do payment in INR Indian Rupees

  Hello Sir, I want to upgrade the mail storage space for 2 users, please guide me through the payment procedure as it is showing in dollar currency, I am unable to pay and if you can give us a gift credit coupon it will be a great help as we are a startup

• Error: Mems.vn Domain already exists

  Hello! I'm new owner of domain mems.vn. I want to register an email system using zoho. But the system messages "Mems.vn domain already exists". Sure, no any record relating to zoho on my domain. How can i do to remove my domain and register again. T

• Urgent Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

  I have this email service@7ggbrand.us, but I couldn't send outgoing email. Can you please help?

• Cannot recieve email from sub email

  I have enabled stream and "include email" but i am still not recieving emails from these sub emails. pls help

• Zoho Mail Sort By Sender & Subject

  Is it possible to sort emails by sender ?

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• Announcements

• Zoho Mail iOS app update: Manage folders and tags

  Hello everyone! In the most recent version of the Zoho Mail iOS app, we have brought in support to manage(create, edit and delete) the folders and tags. Create folders Create Tags Edit/ Delete folder In addition to this, we have also brought in support

• Weekly Tips : Save Time with Saved Search

  Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you

• Email Forwarding: Maintain business continuity

  As an administrator, ensuring uninterrupted email communication is critical when a role-based employee is unavailable due to extended leave or a temporary role change. Emails from customers, partners, and internal teams must continue to be received and

• Email Alias: To keep emails flowing without disruption

  Email Alias acts like a nickname for a user’s primary email address, allowing multiple email addresses to deliver messages into the same mailbox. Consider the scenario where an employee manages multiple responsibilities, such as responding to sales inquiries,

• Admin guide: Handling Mailbox Settings for better user management

  Managing day-to-day email scenarios, such as supporting users with multiple email addresses, ensuring uninterrupted email access during employee absences, enabling secure mailbox sharing, and enforcing organizational security and compliance, can be challenging

• Most Discussed Topics

• Emails not being received by @hotmail.com, @outlook.com and a few others

  When I try to send emails from zoho mail to people with email addresses ending @outlook.com and @hotmail.com (and a few others), I get a 'delayed' automatic email and then a few hours later, an 'undelivered' automatic email. This has started a few months

• Email Address Search in "To" Field Search is broken, Zoho refuses to fix it

  Typing a part of the email address string other than the beginning of the string does NOT work, I kindly urge Zoho to fix this. Let's say you remember writing an email so someone called "smith" from company "corp.com", but can't remember their first name,

• Probable Scam / Phising attempt from email pretending to be Zoho

  I think this is a scam email right? It says "zohCworkplace.com". I'm on the Mail Free plan The link in the CTA button seems to go to a redirect. Just wanted to bring it up to the security team.

• bouncing emails

  My recurring invoices have bounced back

• Zoho Mail 505 error I can not send email

  Hi, I’m having issues sending emails from my custom domain email address. When I send emails to Outlook addresses, I receive an “Undeliverable 505” error. However, emails send and receive correctly when I use Gmail. This is important for my business,

• Sticky Posts

• Weekly Tips : Save Time with Saved Search

  Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you

• Email Forwarding: Maintain business continuity

  As an administrator, ensuring uninterrupted email communication is critical when a role-based employee is unavailable due to extended leave or a temporary role change. Emails from customers, partners, and internal teams must continue to be received and

• Maintain steady traffic to your domain: How Domain Aliasing helps

  Consider this scenario: An organization has its primary domain as administrator.com. Now it wants to shorten its domain to admin.com because it's simpler and easier to remember. However, changing the domain completely can cause the following problems:

• Facing email delivery issues? Verify your domain's DNS records

  Have you ever wondered why your legitimate emails are landing in the recipient’s spam folder? Or been surprised to see emails sent from your registered domain getting rejected by recipient email servers? Why does this happen? In most cases, this happens

• Email Administrators! Join our tips & troubleshooting series

  Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges

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