external share links
Is it possible to send "external share links" with "edit" function to customers who are no members of the own organisation? In my understanding Zoho Docs can do this but Zoho WorkDrive not, at least as of now. If not, will it be possible and if yes, when about? Thanks for your help Philipp
Zoho WorkDrive syncing problem
Hello, My WorkDrive is not syncing with our online portal. I just added a new project and it is not showing up in my WorkDrive. Can you help? Thanks, Adrienne
Is docscanner coming to Android?
I notice the news heading in Zoho drive shows a new scanner using mobile phone - https://docscanner.app/?src=work_drive Will this be available soon for Android? It would be great if you created a third party version where external guests could download, link up their folders that they have been invited too and then upload documents direct to the folder for staff to review.
Invite external users to folder by email
Please add this basic feature which every cloud storage system has. In the box below when creating an invite for an external user I should be able to add their email address and it should then send them an invite. This would be a simpe process such as done in dropbox and save a lot of time manually going back to email to copy and paste a link.
Document not saving
I entered a great deal of information on a spreadsheet and suddenly ZOHO showed 'working' with a spinning dial. Then it returned the sheet with only the first entry. Lost all my work. How to save while working to avoid this? Any way to retrieve a version?
Intergration with Zoho Mail
PLease integrate Workdrive as an option for attach a doc in Zoho Mail. Now only can attach documents from Zoho Docs and other cloud services, but make sense have the option of workdrive considering is part of Zoho ecosystem.
Upload Problem web app
Hi I created a Team Folder and upload 10.52 GB but when I try to upload more the menu to upload not load and I'm unable to add more content. I made logoff and login, tested from different browsers and computers with the same problem. I uploaded using web app. Thanks
Video Tip #2: Share Files Securely with External Collaborators
Hello everyone, We're excited to be back with our video tip of the month. We hope these tips help the WorkDrive community learn about and use the various interesting features of your online collaboration software. Zoho Workdrive is designed to help
Missing support for "Alias" in macOS
Dear Zoho, currently, we've discovered that Zoho Workdrive doesn't support macOS aliases. If a user creates in the macOS Finder an alias in a folder with a reference file in Workdrive or outside it, the alias file will be synced and appear unreadable to the others. Please provide a fix to the Zoho Workdrive macOS app. Kindly regards Marco Carolli
Why can't you "Make Offline" videos on WorkDrive Mobile App?
Why can't you "Make Offline" videos on WorkDrive Mobile App? You can do it to other documents, but not videos. Please tell me this will be in the next update of the app?
Video Tip #1 : Save drafts and publish them when you're ready
Hello everyone, We are excited to launch our video tip of the month series in the WorkDrive community to help you learn about and use various interesting features of your online collaboration software. Great ideas start as a seed and you can nurture them even before you share it with your team. In this month's tip, let's look at a useful feature on WorkDrive that gives you the time and freedom to work on your first drafts without letting others in your team to view or comment on them before you
Can't upload images from SMS on an android
Hi I have images in my SMS messages that need to go to my workdrive. When I open the image and select the share icon it gives me the option to upload directly to Workdrive. I use that option and all seems to be working perfectly, it even let's me select the folder I would like to upload to. However, after selecting the files and selecting 'Upload' it goes back to the image, and nothing ends up in the selected folder in Workdrive. Please assist.
Attaching a Team Folder Document through CRM Email Paperclip that is printable **Scale Changes**
Hi there, when using Zoho One CRM, Customer, Email and attaching using the paperclip from workdrive the size of the document is increased. There is no option for the customer to print/download and also, if you rightclick to print, an A4 document has to be shrunk to 70% to fit on the paper. Please can you have a look in to this for me? Thank you.
Unsynced Folders should disappear from PC
Hello, I'm wondering if Selective Sync has same function as in Dropbox: If I unselect folders from Syncing they should disappear from Desktop to save some space on local drive. is that not the case or there is problem with Desktop client?
Sales Inbox with WorkDrive
Please can you advise if you will be introducing any functionality that will allow us to easily save files to WorkDrive directly from Sales Inbox? Also files linked to CRM, will these be part of the WorkDrive Storage space, or stored separately on CRM? So if a file is edited in WorkDrive will the change immediately be available in CRM modules, or do we need to go to the related CRM records and uploaded the new version of the document? Thank you
Zoho WorkDrive desktop app sign in screen is blank
I've just installed Zoho Work Drive Desktop app on Windows 7 desktop. Installation proceeds without any error. But clicking on Sign in shows a blank screen. We've tried restarting computer, reinstalling app and changing default browser (we've tried chrome & opera).
Does Writer offline work with Workdrive?
Hi, Trying to get Writer offline working but it only seems to download recent documents from Zoho Docs and not Workdrive. Is there any way to activate offline with Workdrive as I don't use Docs anymore? Thanks for your help. Rgds Jon
When Zoho Docs it's gonna be desabilited?
Hi, I need to know about wen zoho docs gonna be desibilated?
Will New Sheets, Writer Docs, and Show Presentations Appear in WorkDrive?
I'm implementing Zoho WorkDrive currently, but I'm running into a problem — when my staff goes directly to writer.zoho.com, sheet.zoho.com, or show.zoho.com and creates a new file, those files save to their personal Zoho Docs, and there's no way to get them into Zoho WorkDrive (i.e. no easy way to share them). I know that you're currently rolling out a migration tool for MIGRATING old files from Zoho Docs, but how can I get new Show, Sheet, and Writer files to appear within WorkDrive for sharing
sharing a folder and viewing it on a mobile browser
I shared a folder with someone the other day. when they viewed it on their mobile phone in a browser they had a tough time using it at all. 1. the file names get cut really short and there is no way of seeing entire file names 2. the DOWNLOAD button for each file was completely hidden. you have to first CLICK the file, and even after you CLICK the file, you still dont see the download file. you have to turn your phone in to landscape mode for the download button to show up. it was a little embarrassing
Installing workrive on desktop computer
i am unable to install workdrive to my new computer. tried multiple times with no success. Tried pausing the anti-virus before downloading and installing doesn't seem to work either? Any suggestions?
Videos do not play sound on WorkDrive Mobile App
Videos do not play sound on WorkDrive Mobile App.
Sync is overloading computer storage capacity
We did the migration from Zoho doc to Zoho Work drive, we did this using the desktop sync. This resulted in having all my files from Zoho doc and Zoho work-drive on my computer hard drive. I ended up running out of storage on my laptop. Any way to stop the link between certain folders so I don’t have the full work drive on my desktop? My concern is that every computer will also end up full with this two way link of all folders. best regards, Michel
What size should a company logo image be for branding WorkDrive?
I have tried various sizes of PNG images and all of them are very blurry. What should the exact dimensions be for a clear logo? Thank you!
Integration Zoho Work Drive with Zoho Docs
Hi, I need to know if have a possible been a upload of my archives from zoho docs to zoho work drive, if have, can explain to me how do it this? Thanks a lot!
Linking Workdrive Files in CRM (Permission does not allowed early enough)
As of right now, only the Organizer and Admin of a team folder can link workdrive files to records in Zoho CRM. I would like all of my users (or at least an editor) to be able to do this and it seems more intuitive for this to be allowed on lower permission levels. Is there a way to customize certain permissions or is there a solution to this coming soon?
Delete Unsynced File in Windows
Hello, I created a folder in WD that will only be used online. I then unsynced it from all of the computers connected to the WD. The problem is, even though it is unsynced, Windows will not allow me to delete this empty folder from any of the computers. I've attached the error messages. I'm deleting it with administrative privileges. Thanks.
Moving .Zdoc, .Zsheet, .Zslide files around on Desktop (Windows 10) puts them in the trash
One of our customers is using the Windows 10 WorkDrive desktop sync. When he moves files around online, everything works perfectly. When he moves non .Zdoc, .Zsheet, or .Zslide files (e.g. .pdf, .docx, .jpg) around using the desktop sync, it works great. However, when he moves .Zdoc, .Zsheet, or .Zslide files between folders on the desktop sync, those files don't show up in the proper folder — they actually end up in the trash on the online client. See attached screenshots (note the green check
.zdoc files in WorkDrive
Hello, I recently moved from Zoho Docs to WorkDrive. Everything is working well except for Zoho Writer documents from Zoho Docs. All of these documents have the .zdoc extension, and are apparently not recognized by WorkDrive. Is there a way you could have WorkDrive automatically recognize these .zdoc files as Writer files, or convert them to a file that is compatible with WorkDrive? As is, there is no efficient way (that I know of) to convert these files to ones that are recognized by WorkDrive.
How to View / Edit Zoho Files Offline
Hello, We are still evaluating whether we should move our files from Dropbox into Zoho Drive. One big question: Is there a way to view and edit Zoho files such as Zoho Writer, Sheets, Presentations, etc, offline? Thanks! Alex
.zdoc and .zsheet files imported from Zoho Docs not opening in WorkDrive
Anyone else having this issue?
Zoho Workdrive Sync Problem
Hi, I am using Zoho Workdrive (and Zoho One) for my whole team, yet I am experiencing some issues in syncing documents. More specifically, the issue revolves around two PCs in my team (both Windows 10); the icon displays a full-working sync, folders are fully synced, but one PC keeps opening an older version of the files, de facto erasing more updated versions. I am not talking about mere seconds, we are talking about 1 hour timelapses between different versions. Any hints on how to proceed and
Can't Log In With Zoho Desktop app "ERROR_invalid_client"
Hello guys Ive just formated my PC with Windows 10 and I'm getting an error trying to log in at Zoho Work Drive desktop app. When I insert my log in credentials and password, it gives me a blank window this error: "ERROR_invalid_client" Then, only reseting my PC I can try to log in again, with no sucess. Can you help me guys? This error defeats all purpose of the application for me.
External file share report and manage in one place
Dear Zoho team, We use Workdrive to share some special content to certain customers ( whose purchase ) such as special download software, contents, manual. . So we would like to ask the following possibilites : 1/ Any report on the external links share and whose see it ( marked require info from customer ) , not check in each individual files properties 2/ A central place to manage external links share , may list the due date ,... so we can change it on time or occasionally 3/ Ability to share
Zoho Workdrive? Something new .... again?
I am a Zoho One subscriber and originally used Zoho Docs for my cloud drive. I then discovered Zoho Docs is not optimized for business use and that I should consider Zoho Team Drive and so I migrated a great deal of data to Zoho TeamDrive and now see we have "Zoho WorkDrive"? I am confused and cannot easily find any details on how this new component fits into the Zoho "Drive" universe within my subscription? Does it replace TeamDrive or is it what TeamDrive turned into? Please direct me to some form
Workdrive Minimum Users
A minimum of three users are required when signing up for Workdrive. Do they all have to be part of the same domain? Or can those three users be spread across three different domains that I'm hosting mail with using Zoho?
Problem with thumbnail view in images
Good Evening, It would be great if you could have a look in the thumbnail view which you have. Especially if we want to have some folders with images the most of the times thumbnails work only for few images. Especially there is a problem with tiff images. So if we want to have Image Library folders the thumbnail view does not work properly
Files after removing are lost - who can help?
I wanted to move files from one folder to another. Now they are neither in the first, nor in the second folder, but simply gone! Who can help me and retrieve the files? I couldnt find any other possibility to write to you Zoho Team. Thanks for help! Thomas
Workdrive security
Hello zoho, My understanding of the desktop app is that it also puts a copy of it on desktop. This worries me in two situations: Can a employee add this to there home desk top? Is there a setting in which I can I stop this from happening? What if we lose or gets one of our laptop stolen? I understand that I can cut the communication between a computer and zoho but , does it leave a copy on the computer? is there a way to erase these files remotley? Thanks in advance for your answer!
Collection of images without duplication
A really good feature should be the 'collection' of files in one folder. What I mean. Lets say that we have 3 folders with luxury cars. One folder BMW, 2nd Audi, 3rd Ferrari. Each folder consists of images. I would like to create a main folder with the name 'Luxury Cars' which will have the best images from these 3 folders. For now, we need to duplicate these images and upload them to this folder. In other words, it would be good if 1 uploaded image is possible to be shared in two or three folders
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