Zoho WorkDrive | Using WorkDrive Comunidad

• Making video presentations from WorkDrive

  Hi there  i want to store my videos in WorkDrive and I use these videos to show my clients previous work we’ve done  I know I can manually embed videos in applications like PowerPoint etc but I want more automation I would like to be able to search the

• Create Work Drive folder From Estimate custom field

  Hey so we are an event company and usually work with files provided to us by clients. Our sales people often times are in contact with the clients and our tech people are the ones doing the work. Clients usually send their media to a sales person who

• any way to forbid "special characters" in filenames on workdrive?

  Hi Guys, is there any way to "forbid" special characters like / <> etc in filenames?  We have lovely users that are acustomed to save their files on a NAS drive where you could use whatever filesnames you want. But now we are syncing files between workdrive

• Workdrive, Zoho One, and External Uses

  As I understand, WorkDrive that comes with Zoho One does not (yet) include the ability to set up client users. Is there an ETA on when this will be available, and what the cost for a client license will be?

• How can I access the data of suspended Members ?

  Dear Sirs, Would you please suggest, how can I access the data of suspended Members ?  For eliminate unused data.

• How is member usage storage calculated?

  Dear Sirs, Would you please suggust, how to calculate the usage storage of the member. Refer to the picture below. Does it calculate a lot from My folder of member only or not... 

• Support for SFTP

  I'm curious if there are any plans to allow syncing over SFTP? It would be convenient to have an offline mirror on our network storage server which is FreeBSD based.

• "Need permission ..." stubborn issue

  I keep running into issues with Zoho-Drive: Access Denied  I am permanently logged into my Zoho account on my main computer. I can open up Drive and see all my folders and files, but when I try to download a file, or copy a file from one location on my computer to Drive I keep getting this annoying message about "permissions needed": How can I remedy this issue?

• Embedding video and pdf files into KB articles from Workdrive

  Today, I've asked about a problem that we do have with embedding Youtube videos into KB articles. We were thinking of switching to Zoho's cloud sharing solution Workdrive since a long time and we did discuss this subject among our Tech Comm team one more time. We have some considerations about the switch to Workdrive and I want to list some of them in here. I also have asked some of them on the Workdrive community but I believe that the Desk support team should also look at them. Do you have the

• WorkDrive Storage limit has been changed

  Hi, We used to have the 5TB business plan for WorkDrive, but all of a sudden, it changed to 100gbs and the plan became "Mail Flexible" plan. When I click on "Manage Subscription" or "Buy Storage add-on", it takes me to the mail account license page. Please

• Collaborators who has "edit" access wasn't able to edit the file

  All of my collaborators in a specific file have "Edit" access, but they cant seem to gain access on the file, they are under "read only". I tried removing and adding them again but still no success. Anyone who'll give answer will be appreciated. tha

• zoho workplace vs workdrive files

  my files are accessbile thru zoho mail apps,e.g. my files on doc tree structure.  when i click on workdrive from my zoho new dashboard; there is nothing; sync also shows no files yet I am syncying to zoho docutments' there are two different products but

• Is there are way to have Team Folders that can be shared but not edited or moved?

  I am looking to use a Team Drive as a Marketing Document repository. The Sales and Success Teams would use Zoho CRM or Gmail to share out links to documents. We would like most of the team members to be able to share out documents and videos out to our

• Zoho Workdrive Migration Tool - Not Available

  Can ZohoWorkdrive support please provide more advanced noticed when you are removing a tool that we use for migrations. I was just told that the migration tool has been removed from Australia due to a data centre upgrade. I only found out after finding

• How do you turn off "Learn more..." on external collections?

  We're seeing all kinds of confusion with External Collections pages suddenly adding a link to "Learn more about file collections" on the bottom of the page.   The pages are intended for collecting information from 3rd parties, but the link is a Zoho support

• API File Search

  What am I doing wrong  (Zoho creator using WorkDrive API)?: void API.FileSearch() { TeamID="n8gep5faacf7a854a4a5f83d1b75xxxxxxxx" Token = thisapp.API.GetAccessToken(); TokenText = "Zoho-oauthtoken " + Token; headerMap = Map(); headerMap.put("Accept","application/vnd.api+json");

• Can't open Zoho Workdrive Application on my Mac

  I had installed Worksdrive for Mac. Synced one folder succesfully on my Mac. Then transfered a large volume of data from Dropbox to WorkDrive, which is working perfectly in my browser. Now I can't restart my WorkDrive Desktop app anymore and ad the syncing

• External share symbolic link

  Hello, There are cases where it would be useful to generate a single external share link which can later have its destination updated. In effect this would be sharing an symbolic link where the link target path can be updated.  The use case which prompted

• No connection between Workplace Pro user folders and Zoho One user folders

  Hi Community, as a small company, we had five Zoho Workplaces user, all of whom could access data in the workplace. The cooperation is great. But now I am the only one who switched to Zoho One. However, now my team and I can no longer access the same

• New in WorkDrive: Meet the improved file preview

  Hello everyone! We are back with another exciting update for this month. In case you missed them, you can find our previous updates here.   WorkDrive supports 160+ file formats which means you can quickly view files without having to open or download them. For this update, we have added a couple more enhancements to improve your file preview experience.  Audio and video preview: You can now choose the speed at which a media file should play. The available speed options are .25x, .5x, .75x, 1 (normal),

• Will WorkDrive ever implement sharepoint-style metadata functionality?

  Will WorkDrive ever implement sharepoint-style metadata functionality?

• Zoho Workdrive TS local storage location?

  Hi Guys, i am trying to understand the logic behind Workdrive TrueSync and where it stores the "offline" files on MacOS Big Sur. (I want to "backup" this offline files by dropbox sync to the dropbox, for this i need to find the "storage path" of the local

• Email In To More Than One Team Folder

  Hello, We are a School and we use a test platform that emails individual test results for each student for each test in the form of a PDF attachment. Looking at the Email-In feature it appears Work Drive can only have one folder for this. Is that correct?

• Retention Period of Deleted/Trashed files/folders

  Hello, where can I find information about retention period for folders and files during which I can restore data? thanks!

• Zoho Writer saves to Zoho Docs by default, can't change to WorkDrive.

  I'm on a trial of Zoho One.  Zoho Writer's default save location is Zoho Docs despite Zoho Docs not being activated in Zoho One (WorkDrive is).  I have to change the save location to WorkDrive via the dropdown selector but if I forget, it saves to Docs

• Zoho Workdrive Desktop Sync for Ubuntu 19 / 20?

  Hi everyone, I tried to install Zoho WorkDrive Desktop Sync in Ubuntu 19 and 20, but dosen' t work. I followed the steps: https://help.zoho.com/portal/en/community/topic/how-to-install-zoho-workdrive-desktop-sync-for-ubuntu Any update about? Thanks for

• label requirement for external shares

  Dear Zoho Workdrive team why do I always have to give a label to external shares? There hasn't been a single situation in which I needed that. Having the folder name as label is clear enough. For creating external shares, can you please autopopulate the

• WorkDrive True Sync not working on MacOS 11 Big Sur

  Since updating to macOS Big Sur, I've been unable to use WorkDrive True Sync. This seems to be a common issue with Desktop sync applications for cloud storage, Google Drive Backup and Sync had a similar issue (https://support.google.com/drive/thread/55040500?hl=en)

• how to convert existing microsoft word excel and powerpoint into writer sheet and show?

  I want to use writer, sheet and show (zoho office suite) but currently using microsoft office (word, excel and powerpoint). How do i convert all my files into (zoho office suite) and completely get away from microsoft office in my laptop? I want to use zoho office suite offline. 

• Upload failed

  I keep getting upload files when adding files via Safari on iPad or macOS - I can upload files via the iOS app only.  Is there ongoing issues with work drive currently?

• Zoho Workdrive - Client Users - Issues

  I found an announcement (posted 1 month ago) about "client users" where one of the MVPs had commented about the price of adding client users. I agree the price of adding client users is a lot more than in other products, like MS Teams, Asana and Monday.com

• Workdrive not integrated with the rest of Workplace?

  Hi, We are a small non profit organisation that looks after land for residents of a housing development.  We have signed up for Workplace Pro however despite WorkDrive being the folder collaboration tool highlighted as being part of the core system, it

• Can't Draw on Pictures migrated into WorkDrive

  "Draw" feature in MS Photo app is greyed out when using WorkDrive. It worked perfectly when using Google Drive. What's up with that? It's very Crucial!

• Zoho Workdrive hogging CPU resources / not working like Google Drive FileStream

  Hello, I recently migrated all our company files over the Zoho Workdrive. I have installed the Windows version of Truesync onto my Dell XPS 13. Since then, my CPU usage has been extremely high and when I check Task Manager I can see that Workdrive is

• Ask the Experts 02 - A live Q&A on Zoho WorkDrive's User Management

  We are thrilled to bring you the second edition of our "Ask the Experts" community series, conducted by our WorkDrive panelists. On February 24, 2021, our WorkDrive experts will be available to answer your questions for four full hours. In this month's

• Sharing to external party

  Hi Zoho, In the workdrive it's possible to share a folder. When I want to share it to a third party I like to change the access level, so my customer can download a file. (see attachement) I like change the access level, but that is impossible. Am I missing

• File sharing with data request and syncronization with crm

  I saw that it is possible to share a file through a link and request data entry (name, email, phone) for viewing / downloading the file. When the data is entered, I would like to be able to create / updatea leads/contact on crm it's possible? or is the

• Upload a video into Drive and getting this error while playing the video file

  Whenever I upload a MP4 file into workdrive, I am getting this error while trying to play the file online. The file opens up when we try to download and then play but since I dont want to give download access to external users, they should be able to preview and play the files online. The error says "Sorry, we couldnt generate preview of the file, please download to view" 

• What happen with old URls when you insert a custom domain on Wordrive

  I have many shared links that my clients are using. If I change the workdrive URL to my website URL does the link will still work? 

• Video Tip #8: Locate files instantly with WorkDrive's global search

  Hello everyone,    We hope you and your loved ones are safe and sound.  We're back with another video tip for you, this time about how you can quickly find the files you need with WorkDrive.    Have you ever been in a situation where you had to keep your

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• Announcements

• Live webinar: 2024 recap of Zoho WorkDrive

  Hello everyone, We’re excited to invite you to our year-end live webinar! This session will take you through the transformative features and updates we’ve introduced in Zoho WorkDrive this year, helping you streamline document management like never before.

• New in WorkDrive: Customize your WorkDrive layout to your preference

  Hello everyone,  We are back with another exciting updated for this month. You can now customize your WorkDrive account based on your personal choice using the user preferences setting.  Choose a theme, customize view and sorting options for your WorkDrive account, and set a preferred default landing page.  WorkDrive currently offers three theme options for you to choose from–Evergreen, Calming Blue, and Passion Red.  For the default view, you can choose either List or Thumbnail to determine how

• New in WorkDrive: Personalize your file system with Labels

  Data is the driving force behind every decision made by businesses today. We at WorkDrive know every employee needs reliable access to their information and be able to locate the data they need at the right time.  Introducing Labels: organize your files in a way that's personal to you.  While WorkDrive's Data Templates feature focuses on adding structure to your organization's data, Labels help your team members classify files based on their preference. The Labels created will appear only to the

• Organize your template gallery with Categories

  Whether you're creating invitations, reports, or newsletters, you probably use templates to save time and maintain consistency. Picking the appropriate template from a long list in your gallery can be time-consuming. Introducing Template Categories: organize

• Mandatory passwords and default expiration periods for external links

  Whenever external sharing comes into play, questions regarding privacy and security arise: Is the file accessible only to the desired set of people? Is the file downloadable? Who has viewed the file and when? Identifying your goals will help you choose

• Most Discussed Topics

• Start Workflow from Deluge Script

  I have developed a customized process from our CRM that leverages a deluge script to create a statement of work document. Once the document has been created via the merge and store function, I would like the ability to start a workdrive review & approve

• WorkDrive for Excel Add on

  Dear Sir/Madam Have installed Workdrive for Microsoft add on But unable to view the same added in Excel

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