#10 Zoho Books Digest

#10 Zoho Books Digest

Hello readers,
Wishing you all a very happy New Year 2022!

We are back with the 10th edition of Zoho Books Digest. Here's what we have in store for the community this month.

Upcoming Events

Webinar Title: Bahrain VAT Rate Hike: How can Zoho help?
Description:
The Kingdom of Bahrain has increased the VAT rate from 5% to 10%. Are you a business owner who is worried about this transition? We have got you covered.

This free webinar will cover the recent update from the government, walk you through the transition process to the higher VAT rate, and show how Zoho Finance applications can help business owners with the entire process.

2 February 2022 | 3 PM Bahrain time


Webinar Title: VAT in Oman - Is your business ready?
Description:
This webinar series will give an overview of VAT in Oman and how business transactions are recommended to be handled, including the import and export of goods and services.
The series will also showcase the features of Zoho Books that can help business owners stay VAT compliant.

Session 1 - Basics of Oman VAT
Wednesday, 9 Feb | 3 PM GST

Session 2 - Supply under VAT
Wednesday, 16 Feb | 3 PM GST

Session 3 - Imports and Exports under VAT
Wednesday, 23 Feb | 3 PM GST

Session 4 - Oman VAT Returns
Wednesday, 2 Mar | 3 PM GST


Zoholics - Dubai - 2022

Zoholics is Zoho's signature user conference, where you can learn, network, and get the most out of the latest solutions from Zoho. And this time, we're bringing it to the Gulf, starting with Dubai.

Join hundreds of Zoho customers from a broad variety of industries, local partners, and Zoho experts to get inspired!

Date: February 22-23, 2022
Venue: The Address Sky View Tower 1, Emaar Square Area, Dubai


Feature Spotlight

If you are an ecommerce business owner, you already know that there are additional charges associated with shipping costs, like customs and import duties, insurance, payment processing fees, and freight charges incurred while transporting items from your vendor to the warehouse. These costs are known as the Landed Cost of an item and exclude the cost of goods.

Knowing the landed cost of an item is essential for any business, as it can have a significant effect on the business's pricing strategy and determine the selling price of the item.

So, how can you manage landing cost using Zoho Books?
Read our help document to know more.

What's New

At the end of each year, we publish a post highlighting the important features we've released in Zoho Books that year.

From unveiling the Zoho Books free plan to launching much-requested features like Custom Reports and, Multiple transaction number series, 2021 has been quite a journey for us.

Read our Year End post for 2021 to learn about the significant features we've released, our latest accreditations, and a lot more.

Accounting Reads

Most businesses experience income volatilities year-over-year, and sometimes this can make cash management a challenge to deal with. In such scenarios, cash reserves are a crucial tool to balance the firm's liquidity needs.

Read our article "Building a cash buffer: How you can tackle a cash flow crunch" to learn about how cash can help a company weather any financial storm that the future holds.

In case you missed it

MTD for VAT is coming in the UK

With Making Tax Digital (MTD), all VAT-registered businesses in the UK are required to file VAT returns online, and digitize their accounting starting from April 1, 2022. If you're one such business, Zoho Books has got you covered.

Zoho Books is now a HMRC-recognized VAT-compliant software, and it allows you to submit VAT returns directly without needing to visit HMRC’s website.

We are coming up with some exciting pricing offers to ease businesses' transition to MTD. Stay tuned for more details!

E-invoicing in KSA

The Kingdom of Saudi Arabia has made e-invoicing mandatory from Dec 4, 2021. To help businesses stay e-invoicing compliant, we have introduced e-invoicing in Zoho Books and enabled it for all organizations in the Saudi edition.

In case you have missed our webinars and events on this topic, our e-invoicing video will guide you through all things on e-invoicing, from gearing up for this new policy to generating e-invoices using Zoho Books.

Customer Corner

In this edition of Digest, we are thrilled to share the success story of Empire Aviation, a private aviation firm that manages business jets for corporates and HNIs around the globe.

Mr. Shantanu Mehrotra, the company's Director of Finance, shares how Zoho Books provides real-time visibility into his business finances and has made his life easier.


We're eager to hear and share more stories about businesses using Zoho Books. If you would like to share your story with us, let us know in the comments and we will get in touch with you!

P.S.: Follow us on Twitter and Instagram, subscribe to our YouTube Channel, and turn on your notifications to stay up to date on what we're doing.

Until next time!

Cheers,
Saranya GaneshMurthy
Customer Relations | Zoho Books


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