When clients and vendors leave a comment in the Books client and vendor portals then the email notifications about them are only sent to the primary Books organization admin. This is not the best way for Books users to get notified and Flow could be used to improve this situation.

If we could have new client and vendor messages from their corresponding portals as Books triggers in Flow then we would be able to send them to multiple people. For example, as emails from Zoho Mail or as chat messages in Zoho Cliq channels.

Zoho Certified Consultant and Authorized Partner

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