An integrated approach to online tools
Dear Zoho
I have recently tried to make the leap to Zoho for all my needs - replacing my Office suite, mail client and local hard drive storage. I love your products although I beleive that you have left out the part that I think should be essential to the success of your suite, namely integration. Here are a few examples of what I mean:
Chat, Emailing and sharing all depend upon good contact information. Zoho must provide a simple and efficient way of importing and managing contact information. A killer app for this area is to ensure synchronisation with the mobile phone. MobileMe from Apple is a good start and you would do well I believe to look at this area.
When I am in Zohomail, when I receive a mail I can't add the contact information to my contacts base. When I want to import from Outlook I have to import as a CSV file. Once I opt for Zoho then my iPhone contacts will no longer be in sync. Do you have a calender app? How ill my iPhone sync to this? If someone sends me a meeting request what happens? When I use ZohoChat do I give up Skype? Do I have to encourage all my contacts to move from Skype? Why not integrate Skype into ZohoChat - Fring has. I would go on but I think that you get the idea.
When I receive a Word doc attachment why can't I open it in Zoho Writer and/or save it to Zoho Docs? If I have a Powerpoint that I want to show someone can I, from the file, look up the person in my contacts base and give them access?
I suspect that you have thought of these scenarios and have them on the road map. My view is that an intergated suite, taking into account that you won't migrate users from massively successfu product like Skype, will be what enables Zoho to win.
I remain a great supporter but won't be moving lock stock and barrell over to Zoho yet!
Regards. James.
I have recently tried to make the leap to Zoho for all my needs - replacing my Office suite, mail client and local hard drive storage. I love your products although I beleive that you have left out the part that I think should be essential to the success of your suite, namely integration. Here are a few examples of what I mean:
Chat, Emailing and sharing all depend upon good contact information. Zoho must provide a simple and efficient way of importing and managing contact information. A killer app for this area is to ensure synchronisation with the mobile phone. MobileMe from Apple is a good start and you would do well I believe to look at this area.
When I am in Zohomail, when I receive a mail I can't add the contact information to my contacts base. When I want to import from Outlook I have to import as a CSV file. Once I opt for Zoho then my iPhone contacts will no longer be in sync. Do you have a calender app? How ill my iPhone sync to this? If someone sends me a meeting request what happens? When I use ZohoChat do I give up Skype? Do I have to encourage all my contacts to move from Skype? Why not integrate Skype into ZohoChat - Fring has. I would go on but I think that you get the idea.
When I receive a Word doc attachment why can't I open it in Zoho Writer and/or save it to Zoho Docs? If I have a Powerpoint that I want to show someone can I, from the file, look up the person in my contacts base and give them access?
I suspect that you have thought of these scenarios and have them on the road map. My view is that an intergated suite, taking into account that you won't migrate users from massively successfu product like Skype, will be what enables Zoho to win.
I remain a great supporter but won't be moving lock stock and barrell over to Zoho yet!
Regards. James.
Sticky Posts
My Zoho Story #19 - How and IT service provider, CTSP, are streamlining customer support using Zoho
My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent 'My Zoho Story' took us to AustraliaMy Zoho Story #18- How Mirage Visual Limited achieved enhanced customer service experience, using Zoho
My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent interview with Sam Blenkiron from MirageMy Zoho Story #17 - How Superior Trucking Payroll Service scaled their business with Zoho
My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. In our recent episode, we had the opportunity toUpdate on the upcoming Zoho User Group meetups - Q1
Hey Zoho Community! How're you all doing? We have an important announcement about the Zoho User Group meetups this quarter - Owing to the looming threat of COVID - 19, we're recalling several of our ZUG meetups that can't be run locally and are pulling back our Zoho teams who have traveled for these events. We have also suspended Zoho meetups run by our local partners and user group leaders as we do not want any of our users to come in harm's way. For those of you who have not seen the email aboutEighth day of Christmas - Zoho Recruit
Check out the story behind our sixth day of Christmas post. The eighth day of the 12 days of Christmas relates to Zoho Recruit "On the eighth day of Christmas my true love sent to me: eight maids a milking, seven swans a swimming, six geese a laying, five golden rings, four calling birds, three french hens, two turtle-doves, and a partridge in a pear tree." The eight maids walking up with portfolios in their hands signifies Zoho Recruit's recruitment solutions built to provide diverse, end-to-end