API - Wrong document edited in Zoho

API - Wrong document edited in Zoho

 We use remote API to edit documents in Zoho Writer but few times (rarely) the document edited doesn't match the document we uploaded. It edits a document of someone else. For example, I'm french and work only on french documents but 4 times, documents I edited were written in german, dutsh or danish and so, belong to other people.

Do we something wrong during the submit that could cause this issue ?

Thanks for the help.

Regards.

Guillaume.


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