Applying certain templates base on customer.
Hello everyone,
So I know we can set default templates in the customer like this:
So the issue we are facing right now is the following. We made templates for all communication since we are dealing with French and English customer. So if I make a sales orders the sales order and the invoice are sent in the proper language. But we can't set a template for the packing slit and also the shipping notice.
As of right night each time we want to print we have to set the template manually to the proper language.
So how do I assign those to a customer so each time the customer buys something he gets the exact same templates.
As of right now the only thing I can think of would be with a workflow that when a package/shipping is made we run a deluge script that looks at the customer language and set the proper template for that transaction. This would work I guess for the pdf but would it also work for the email that are being sent out as the email would go out before the rule could run.
Am I missing something else.
I see plenty of template that are being omitted as well like Customer Statement.
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Frederick Dicaire
Nithin R
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