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Error due to - 'Internal Exception' when uploading Sign-generated PDF file to workdrive via Deluge in Zoho CRM
Hi I wasnt getting this error a few days ago and my code had not changed, so I'm wondering if there's a Zoho bug somewhere? I am downloading a PDF file from a Zoho Sign url using invokeurl and then uploading it to a Workdrive folder using zoho.workdrive.uploadFile.
Can I send Whatsapp template using Deluge function?
Hi, Can I send Whatsapp template in Business Messaging using Deluge function? I have tried to search the documentation but I can't find it
Zoho Meeting very bad video quality
Hello, I need 1080p HD on my Zoho Meeting as explained here: Low Resolution/Quality Video (zoho.com) Currently, video quality is lagging with 400mb internet which is not acceptable for my business. My 1080p 60FPS webcam performs well on platforms like
ZOHO CRM Canvas for Hebrew
I would be happy if you would add the canvas form option to the Hebrew version as well. Moderation update (24th February 2025): We have an existing thread discussing the need to extend Canvas support for Hebrew (RTL), where users have been sharing their
Create Sticky Notes
Hi, the on page option to create sticky notes is a great idea and very useful. One thing that is more of an annoyance for me is that the word wrapping doesn't work very well. There are too many orphans which make it look untidy and awkward. See image.
Zoho CRM, can a deal be reverted back to a lead?
Zoho CRM, can a deal be reverted back to a lead?
Work Type - Limitation
Hello, I'm setting up work types and have noticed, a limitation on the parts area to 10 lines. Can this be increased to 20 or greater? In addition to this, when I attempt to add the work type to a work order, the correct labour hours doesn't flow through.
Adding a New Project Template.
I am currently using the ZOHO Projects Classic plan and am unable to add the new project template I have created. Could you please provide more insights on why I am unable to add the project template alongside the other templates?
Time calculations.
Hi, I have the simplest of forms, with two option buttons either Kiln A or Kiln B, and submit button. This is used as a stime stamp at the start of a firing at the time eack kiln is started. What I need or want to add in the All Entries are a couple of
Create a new contact when a new record is added in a custom CRM module
Hello. We created a new CRM module. We want to create a new Contact each time we add a new record to the new module. Can anyone suggest the best way to do this?
Découvrez Zia GenAI : l'IA générative native de Zoho pour Zoho Desk
Nous sommes heureux d’annoncer le lancement de la version bêta de Zia GenAI dans Zoho Desk, désormais accessible via notre programme d’accès anticipé. Ce modèle d’IA générative est conçu pour optimiser l’efficacité et la qualité du support client, et
Zoho Books | Product Updates | February 2025
Hello users, Now that January is over, here are some exciting updates to make this new year even better. We’re back with new features and enhancements in Zoho Books, including comparing fields as criteria in workflow rules and a custom SMTP integration.
Zoho CRM - Attachment Issue
No one in my company can add attachments to lead in Zoho CRM. We keep getting and error message that says "Sorry, an error occurred while uploading the attachment(s) to the record. Could you please try again after sometime?" We have tried saving as PDF
iOS Widget Not Working
The iOS widget to display a specific note does not appear to be working, instead displaying a blank white screen. I’m on the latest version (6.5.12).
Kaizen #99 - Render Widgets Using Client Script
Hello everyone! Welcome back to another interesting post. In this post, let us see how you can render Widgets using Client Script. Widgets are embeddable UI components that you can create and add to your Zoho CRM. You can use widgets to perform functions
WorkDrive / Connect Files Integration
When can we expect to be able to integrate WorkDrive into COnnect such that the Files area in connect shows WorkDrive folders, not some random, disconnected files repository that is only accessible in Connect?
Bulk Delete Messages in Cliq
Isn't it possible to bulk delete messages in Cliq? I have them delivered to me as notifications from another service but most of them need to be deleted as not of value. I get dozens of them per day, and deleting them is already difficult is the "Delete"
Produce application url to be common for all the Creator application Stages
I am trying to develop an application using the 3 environments steps like development, stage, production. I am trying to pass in a variable url like which redirects to a Report inside the application URL = "https://creatorapp.zoho.eu/insurancemarket/environment/development/all/#Report:Sign_Up_Form_Report"
How Zoho CRM Can Enhance Your Faucets Accessories Business Operations?
In today's competitive market, having a reliable CRM system is crucial for managing customer relationships and streamlining business operations. For businesses in the faucets accessories niche, Zoho CRM offers powerful tools to help manage everything
link mail.zoho.com/UnblockMe to unblock
Could you please unblock my account heloisa.bomfim@expansaodenegocios.com
Limit access to folders based on folder owner
Hello, due to safety reasons we would like to make sure that ZWD folders are accessible by default only to folder owners, i.e. users can access only their own folders. That would be the only way to prevent users from downloading documents that are not
Calendar item appears twice for Group Calendar Owner when a group member accepts the invitation
How to change this behavior? Please see screen recording here: https://workdrive.zohoexternal.com/external/eace5023938b52118ab0246dc28f208de6a091f0f77c023b0beb3862d572c694
Zoho Creator not loading
Hello. I can not access my Creator account. After I login, it wont load to my pages, Has been doing this since Friday. I have checked with my I.T dept and cant see a problem on our side. I have also tried logging in via my private laptop and PC and have
submit/upload form as csv
Hello Everyone, I've created a form in Zoho Creator to capture notes, details and images from a monthly meeting. I can't seem to figure out how to ensure the form is uploaded via CSV and into the Zoho Database. Any guidance would be GREATLY appreciated.
Display Record Image on Custom page in html widgets - Environment issue
Hi, I am trying to display an image from a record on a detailed record page. The page is created with a html widget. I noticed that the default retuned image url has to be processed. Something like : carImage.replaceAll("sharedBy","accountname").replaceAll("appLinkName","appName").replaceAll("fieldName","Fieldname").replaceAll("viewLinkName","reportname");
Zoho Deluge Online Training - 2025
Hello developers, In continuation of the previous Get to Know Deluge Series, the Zoho Deluge team is conducting the Zoho Deluge Online Training. Learn more about the training by reading the details below. What is the Zoho Deluge Online Training? The Zoho
Exporting uploaded files in bulk on Zoho Survey?
Hi, I have a survey that includes an image upload field, I'd like to be able to export the individual responses in bulk, but it appears only the name of the image uploaded, and not the image itself gets exported. Any way to have the images be exported
Quantity available in Item adjustment with batch tracking
Hi! I'am trying to make a quantity adjustment for an item with positive phisical existences... I have a batch with 3 units in it... But when i try to adjust to let the item with 2 existences it says that i don't have enough available quantity to adjust...
How to convert Item to composite Item
Dear Team, We need to convert Item to composite Item as Zoho is importing partial information from Shopify.
Is the a warning for when a customer is outside of payment terms?
Hi there Anyone know if this is available? I know there's a warning when over the credit limit, but is there similar warning for when a customer is overdue based on time? (for example, it was due end of last month) Thanks!
Migrated to Locations : Experiencing problems with serialized inventory - anybody else?
Hi, Just thought I'd reach out here to see if there are other users with difficulty since migrating to Locations (from using multi warehouse). most of our errors seem to involve our serialized inventory: - cannot add items to package from sales order
Inventory Valuation Method Feature
Zoho added another feature so called Inventory Valuation Method of each Item. This is actually good to see and it will benefit us so much but I have a question on this. For Existing Items that already have transactions, Zoho made it a default and assumed
Do I need both CRM and Campaigns? And best practices.
Hi Everyone. I have done a bit of research and feel good Zoho. I'm especially interested in the possibility of campaigns and CRM integration but I have some questions. QUESTIONS Do I need to work with both CRM and Campaigns? Are they redundant? Or do I need both for different tasks? I want to import my existing MailChimp email subscriber lists (with various custom fields) but I'm not sure if I do that into Zoho Contacts or Campaigns or CRM? What are best practices? In further detail, I have various
Separate Triggers and Enhanced Information for Zoho One Departments and Groups in Zoho Flow
Dear Zoho Flow Team, I hope this message finds you well. Currently, there seems to be a mix-up between zoho one departments and groups in Zoho Flow, which causes some challenges in handling triggers effectively. For instance, when using the "User added
Add Undo Option to Knowledge Base Editor
Unsure if this has already been brought up, but can we add an "undo" option to the Knowledge Base article editor? CTRL+Z deletes the entire article and going through every single draft of an autosave to find the version before something went wrong can
Notification sender email is coming from Zoho, not from my domain
Hello, I have Zoho Desk configured to use "From address" as my domain support email i.e. support@ mydomain.com (email is verified) , we send automatic notification to contact (customer) when they submit a new ticket. Yet the notification email is sent
Can Knowledge Base Article width be increased?
Hello Zoho Team, There is this limitation we want to break. Is it possible to modify and increase the size of Knowledge Base article width which is currently set to 870px?
How to change the colors on Help Center Elegant
Hello, I am looking to make a few changes to the Help Center Elegant - change orange color to blue. - hide help center search form ( currently disabled function) See below screenshot. Many thanks in advance, Kind regards, Hasna
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
how to stop auto responders to Instagram messages?
I have a problem that if we are tagged in an Instagram post or a story, then that is seen as a message - which is all fine however - an autoresponder is then sending a reply to the person that tagged us saying "please send a text message" - which I assume
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