Assign alphanumeric values to fields with Choices in Zoho Forms

Assign alphanumeric values to fields with Choices in Zoho Forms

Hello!

We have this problem with our Forms - CRM integration. In choice fields, the choices get duplicated or triplicated in the CRM and do not match pre-defined options in the CRM because in the form, the options are: different languages and/or more explanation to helo the user selecting.

Zoho Forms already lets you assign a value to this choices. It is a numeric value and it is used with calculations. It will be GREAT to be able to assign an alphanumeric value, thus when the Zoho CRM integration works, will use THIS value instead of what it will be written in the choice in the form.

USE CASE:

Having 3 options for a field in the CRM, in English as a common language for the team, this could be triggering workflows or other things: A, B and C.

In the Form, you can have many versions, with more information and even different languages, for example:
Form I choices:
 - Model A, the red car
 - Model B,  the green motorbike
 - Model C, the purple bicycle  

Form II choices:
 - Modelo A, el auto rojo
 - Modelo B,  la moto verde
 - Modelo C, la bicicleta violeta
 
Both Forms, could be assigned the values, respectively: A, B and C. Thus, in the CRM they will be consistent, no matter the language, no matter the abreviations and thus will also activate the same workflows triggers, layout rules, and other automations (blueprints, etc).


Would this be possible? Is there any workaround if not?

Its hard to believe that no one else has been through this headache. Looks like a really common problem.

Best regards,

Juan


      • Sticky Posts

      • Take control with geofencing: Manage form access based on location

        Hello form builders! Location-based data is not just about knowing where your users are—it's about making better decisions. With Zoho Forms, you can now collect your respondents' coordinates and define virtual boundaries, limiting form submissions to

      • Introducing Card Forms!

        Hello form builders, Zoho Forms is now introducing an elegant, free-flowing fluid design of Card forms that will give your forms a visually appealing look, while avoiding any visual clutter for users who are attempting to answer multiple questions at

      • Important update in Zoho Forms: Enhancements for improved email deliverability

        Hello, form builders! We would like to inform you about some changes we're making in Zoho Forms to ensure the deliverability of your outbound emails. Changes to Gmail policies Gmail has updated its DMARC policy which quarantines emails sent with gmail.com

      • Form language translation in Zoho Forms

        Hello everyone, Any business needs to satisfy its customers to gain favorable results, and it's not always easy. Various factors, like culture, education, and economics, can influence how they react to your products and services. When you're looking to

      • Enhancing user experience with Audio/Video Upload in Zoho Forms

        Hello form builders! Today, interactive forms are an integral part of websites and applications. While text-based inputs serve a variety of purposes, audio and video uploads can open up a world of possibilities for businesses. Imagine you are a talent